Lines reopened: disruption between Westbury and Bath Spa / Chippenham / Salisbury expected until the end of the day 

Route(s) affected

between Westbury and Bath Spa / Chippenham / Salisbury

Description

The following incidents are affecting trains between Westbury and Bath Spa / Chippenham / Salisbury:

• A fault with the signalling system between Westbury and Bath Spa / Chippenham, all lines have now reopened

• A fallen tree between Westbury and Salisbury, all lines have now reopened

Trains running through these stations may continue to be cancelled, delayed by up to 60 minutes or revised.

Disruption is expected until the end of the day.

Great Western Railway customer advice:

Westbury and Bath Spa / Chippenham

GWR are unable to secure road replacement transport at any of the affected stations.

You can no longer use your ticket on CrossCountry services via any reasonable route at no additional cost.

Westbury and Salisbury

Rail replacement transport has been organised. No ETA for arrival. Please check the stations Onward Travel Information poster and wait for replacement road transport at the designated stop.

You can use your ticket on CrossCountry services via any reasonable route, at no additional cost.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.