Lines reopened: disruption between Wokingham and Reading expected until 21:00  

Route(s) affected

Great Western Railway between Gatwick Airport and Reading

South Western Railway between London Waterloo and Reading

Description

Following a fault with the barriers at a level crossing between Wokingham and Reading all lines have now reopened. Whilst service recovers, trains may be cancelled, delayed by up to 50 minutes or revised.

Disruption is expected until 21:00.

Great Western Railway Customer Advice:

You can use your ticket at no extra cost on the following alternatives:

• Compass Travel on route 32 between Guildford, Shalford, Chilworth, Gomshall, Dorking, Betchworth, Reigate and Redhill

• Elizabeth line between Farringdon and London Paddington in both directions

• London Underground via any reasonable route

• Reading Buses on the following routes:

  • Leopard 3 bertween Reading and Wokingham

  • Lion 4 / X4 between Reading and Wokingham

• South Western Railway between London Waterloo and Woking / Guildford, and also between Basingstoke and Woking / Guildford

• Southern via any reasonable route

• Thameslink between Gatwick Airport and Redhill / Farringdon in both directions

South Western Railway Customer Advice:

The fault has since been rectified and all lines have now reopened, however disruption will continue until approximately 21:00 whilst South Western Railway return the service to the schedule timetable.

Your ticket can be used, at no extra cost, on the following services:

Rail Services:

• Great Western Railway: Reading to London Paddington in both directions.

• London Underground - Bakerloo line: London Waterloo to Paddington in both directions

• Elizabeth line: London Paddington to Reading in both directions

Bus Services:

• Reading Buses 3 between Wokingham and Reading

• Reading Buses 4 and X4 between Bracknell - Wokingham - Winnersh - Earley - Reading

• Reading Buses 500 between Winnersh Triangle and Reading

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.