Service alteration details

PAGE LAST UPDATED: 08/07/2020 23:18. Update now

Find out details about how services are running and be informed on any disruption on your journey.

Great Western Railway - Timetable information and social distancing advice

Incident created
20/03/2020 18:51
Last updated
07/07/2020 12:03
Route affected

All routes  

TOC(s) affected
Great Western Railway;

Great Western Railway, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for necessary travel.  

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

How is this affecting the train service?

Great Western Railway are currently operating an amended service, prioritising key routes for those who are delivering essential services as the UK responds to the current situation. Revised timetables can be found here.

What advice and information is available on crowding and social distancing?

Try to not travel when it’s busy. The quieter times are normally between 10:00 and 15:00, and after 19:00.

To help with social distancing, Great Western Railway have reduced the number of spaces available on their trains. Book your ticket in advance and reserve a space on your preferred train if possible – otherwise, they can’t guarantee you’ll be able to board.

Once a train reaches its seating capacity, it will be removed from their booking systems.

London Paddington station has a one way system in operation at busy times. This will be in place at the country end of London Paddington station. Due to the sail bridge section being so narrow, passengers entering from H&C or Canalside will use the taxi facility route.

Night Riviera Sleeper

Great Western Railway are running an overnight service again. This will be on Thursdays and Fridays only, in both directions.

From 25 June for the first three weeks, they won’t be selling cabins, just seats. After this, they plan to increase the frequency, and start offering cabins, on a gradual basis. It is recommended that you bring drinks and snacks with you.

More information is available here.

Where can I find more information?

The latest travel advice and safe travel guidelines for Great Western Railway can be found here.

More information can also be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to

Check before you travel:
You can check your journey up to and including Friday 17 July using the National Rail Enquiries real-time Journey Planner. Please be aware that last minute alterations may be made to the timetable. You are urged to check the Journey Planner and Live Departure Boards regularly before you travel.

If you are travelling from Saturday 18 July onwards, please check back nearer the time.

If you would like to follow this incident on Twitter, please use #COVID19UK

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