Service alteration details

PAGE LAST UPDATED: 04/04/2020 00:20. Update now

Find out details about how services are running and be informed on any disruption on your journey.

Revised timetable for Great Western Railway

Incident created
20/03/2020 18:51
Last updated
02/04/2020 09:00
Route affected

All routes

TOC(s) affected
Great Western Railway;

Great Western Railway, along with the rest of the rail industry, are working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.  

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service?

Great Western Railway are operating a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

The revised timetable and additional information can be found here.

Customers may use CrossCountry services via any reasonable route until further notice.

If your train is cancelled and you are at a staffed station, please speak to the station staff.

If you are at an unstaffed station and the next train service is more than 60 minutes later please use the Customer Help Point or call contact National Rail Enquiries on 03457 484 950.

More information, including a Q&A and refund details can be found on our Coronavirus page.

Check before you travel:
You can check your journey up to and including Friday 10 April using the National Rail Enquiries real-time Journey Planner.

If you are travelling from Saturday 11 April onwards, please check back nearer the time.

For the latest Coronavirus guidance from the NHS, go to

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Great Western Railway are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

If you would like to follow this incident on Twitter, please use #COVID19UK

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