Service alteration details

PAGE LAST UPDATED: 01/10/2020 23:26. Update now

Find out details about how services are running and be informed on any disruption on your journey.

Heathrow Express - Timetable information and social distancing advice

Incident created
20/03/2020 19:18
Last updated
01/10/2020 09:17
Route affected

Between London Paddington and Heathrow Airport

 
TOC(s) affected
Heathrow Express;
Description

Heathrow Express are operating a reduced timetable, in line with current passenger demand and government guidelines.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

How is this affecting the train service?

Heathrow Express are running a reduced, half hourly service.

Check your journey before you travel:

Please check your journey using the National Rail Enquiries real-time Journey Planner.

The Journey Planner is correct for today’s services, but some future dates may not yet be confirmed. Please check the information for Heathrow Express on our Informed Traveller page for the date(s) you plan to travel on.

We also recommend that you check and follow the available travel advice if a yellow warning triangle shows against your journey in the planner.

What advice and information is available on crowding and social distancing?

You are encouraged to book in advance and online if possible or travel contactless or Oyster card. Please note that ticket machines are not currently accepting cash payments.

London Paddington station has a one way system in operation at busy times. This will be in place at the country end of London Paddington station. Due to the sail bridge section being so narrow, passengers entering from H&C or Canalside will use the taxi facility route.

Where can I find more information?

The latest safe travel advice from Heathrow Express can be found here.

More information, including a Q&A and refund details can be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

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