Service disruptions and timetable changes
You can check individual journey delays via journey planner
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Details |
- Incident created
- 22/02/2021 19:54
- Last updated
- 23/02/2021 02:05
- Route affected
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Avanti West Coast between London Euston / Birmingham New Street and Glasgow Central / Edinburgh
TransPennine Express between Liverpool Lime Street / Manchester Airport / Manchester Piccadilly and Glasgow Central / Edinburgh
- Train operator affected
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Avanti West Coast; TransPennine Express;
- Description
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Expected heavy rain bringing adverse weather conditions in Scotland means the West Coast Main Line will be closed between Carlisle and Scotland until midday tomorrow, Wednesday 24 February. As a result, there will be no trains to / from Motherwell, Glasgow and Edinburgh and changes to services between Preston and Carlisle.
Network Rail, Avanti West Coast and TransPennine Express staff are working hard to monitor the weather and strongly recommend customers check before they travel.
Avanti West Coast customer advice:
Customers who have booked to travel to / from Motherwell, Glasgow and Edinburgh today (Tuesday 23 February) are strongly advised to postpone their journey for 24 hours and travel on Avanti West Coast Scotland services from midday Wednesday 24 February, or alternatively get a fee-free refund from the point of purchase.
In addition, Avanti West Coast will be operating an amended timetable between Preston and Carlisle with an hourly service. Journeys between these stations may be subject to further alterations as a result of the heavy rain forecast in Lancashire and Cumbria.
For customers whose journeys are absolutely unavoidable, arrangements have been made for Avanti West Coast tickets to be accepted on the following:
- CrossCountry services between Edinburgh and Birmingham New Street
- LNER services between Edinburgh and London Kings Cross
- Northern services between Carlisle and Newcastle
- ScotRail services between Glasgow and Edinburgh / Carlisle
- TransPennine Express services on Tuesday 23 & Wednesday 24 February between Preston and Carlisle
These services may also be affected by the weather. To ensure a safe number of customers can travel, when travelling with LNER customers must have a seat reservation. Seat reservations can be made up to five minutes before a trains' scheduled departure using this link.
TransPennine Express customer advice:
TransPennine Express services will not run between Carlisle and Scotland.
Tickets are being accepted on the following routes:
- Avanti West Coast between Carlisle and Preston
- CrossCountry between Newcastle and Edinburgh
- ScotRail between Carlisle and Scotland and between Edinburgh and Glasgow
- Northern between Carlisle and Newcastle
- LNER between Newcastle and Edinburgh
Customers travelling between Carlisle, Glasgow Central or Edinburgh are advised that tickets will be accepted to travel tomorrow, Wednesday 24 February.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Twitter:
If you would like to follow this incident on Twitter, please use #ScotlandWeather
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.
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- Incident created
- 19/02/2021 14:07
- Last updated
- 23/02/2021 01:55
- Route affected
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- Train operator affected
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ScotRail;
- Description
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Heavy rain is forecasted for today, Tuesday 23 February. For safety reasons the line between Perth and Pitlochry will be closed.
- ScotRail services from Edinburgh / Glasgow Queen Street to Inverness will be terminated at Perth
- ScotRail services from Inverness to Edinburgh / Glasgow Queen Street will be terminated at Pitlochry
This is expected to continue until the end of the day.
Alternative travel advice:
ScotRail:
Ticket acceptance will be in place with Citylink buses between Perth and Inverness from the start of service today, Tuesday 23 February. Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page.
You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.
Twitter:
If you would like to follow this incident on Twitter, please use #Perth
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.
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- Incident created
- 20/03/2020 08:23
- Last updated
- 22/02/2021 15:51
- Route affected
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- Train operator affected
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LNER;
- Description
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LNER are operating a reduced timetable, in line with current passenger demand and government guidelines. The current timetable can be found here. LNER generally publish timetables 2 weeks in advance.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find links to the latest information for England here and for Scotland here.
What advice and information is available on crowding and social distancing?
To help keep you safe when you travel with LNER and to support social distancing, the number of passengers able to travel on each service has been significantly reduced. Therefore, if you are travelling on LNER services you will need to make a reservation before you travel and you must sit in your designated seat. You can book your seat reservation here.
The following stations have a one-way system in place:
- Leeds: There is a one way system in place, and the southern entrance is operating as exit only. Please ensure you follow the social distancing measures when moving through the station
- Peterborough: Between 06:00 and 20:00, there is a one-way system in place. To enable easier social distancing, you can enter and exit the station at different points. Please follow the signs or ask a member of staff if you are unsure
Where can I find more advice and information?
Advice on how to travel with confidence from LNER can be found here.
Check before you travel:
You can check your journey up to and including Saturday 15 May by using the National Rail Enquiries real-time Journey Planner.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.
Some weekend and late night / early morning services may also be affected by engineering work.
You can also check the information for LNER on our Informed Traveller page for the date(s) you plan to travel on.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.
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- Incident created
- 30/01/2021 01:48
- Last updated
- 22/02/2021 04:56
- Route affected
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Various routes across the Southeastern network
- Train operator affected
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Southeastern;
- Description
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In response to the COVID-19 pandemic, some Southeastern train times have changed from 22 February.
These changes reflect current levels of demand, the availability of our colleagues and will ensure that those passengers who need to travel with us have as comfortable a journey as possible.
Many services remain unchanged. Please see the list below for details of the changes.
Summary of changes:
Chatham Line
- The Faversham to Dover Priory route will have hourly trains for most of the day
- Off peak and evening London St Pancras International to Ramsgate (via Medway) services will start and terminate at Faversham
- Some services on the line between Dover Priory and London Terminals will not run
Maidstone East Line
- Off peak and evening services will be hourly
- Trains departing London Victoria to Canterbury West at 25 minutes past the hour will be extended to Ramsgate and call at all stations on the Maidstone East line
- Trains departing Canterbury West to London Victoria at 5 minutes past the hour will begin from Ramsgate and call at all stations on the Maidstone East line
- The 05.30 and 06.22 Ashford International to London Blackfriars (via Maidstone East) and 17.38 return will continue running
Ashford Line
- Off peak services will be hourly (services between Ramsgate and London Charing Cross (via Canterbury West) will not run after the morning peak until mid-afternoon, and some evening services won’t run)
- Some services between London Charing Cross and Ramsgate (via Dover Priory) will call additionally at Orpington
- There will be no peak trains to London Cannon Street from Ashford International
Medway Valley Line
- Off peak Medway Valley Line services will be extended to and from Tonbridge
Hastings Line
- Off peak services will be hourly
- A few London Charing Cross to Hastings services will call additionally at Hildenborough
Metro
- Off-peak and evening London Charing Cross to Dartford (via Blackheath and Woolwich) services will not run
- London Charing Cross to Sevenoaks (via Grove Park) services will be hourly. London Cannon Street to Orpington (via Grove Park) services will continue to run half-hourly
Check before you travel: Responding to the pandemic means that information in the journey planner is not available as far in advance as usual. You can plan your journey using the National Rail Enquiries Journey Planner for travel up to and including Friday 12 March.
The Government's national lockdown announcement requires everyone to stay at home, please only travel for work if essential or for other legally permitted reasons.
If you must travel please plan ahead, book tickets online paying with contactless wherever possible, and avoiding travelling at busy times using our SeatFinder tools.
We also ask that our passengers carry hand sanitiser, wear a face covering and observe social distancing when on our trains, in line with government guidance.
For more information please check our Coronavirus FAQs.
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- Incident created
- 05/02/2021 17:27
- Last updated
- 22/02/2021 02:33
- Route affected
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- Train operator affected
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ScotRail;
- Description
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Multiple landslips near West Kilbride have closed the line between West Kilbride and Largs.
Services between Glasgow Central and Largs will run between Glasgow Central and West Kilbride only. No trains can call at Fairlie or Largs.
We don’t have a robust estimate for the line to reopen at the moment.
Services between Glasgow Central and Ardrossan Harbour can run normally.
Alternative travel advice:
A replacement bus shuttle service will operate between West Kilbride and Largs, calling at Fairlie.
Additional information:
Railway staff are dealing with two significant landslips between West Kilbride and Largs. Teams are assessing the damage at both sites. An image of the landslide can be viewed here.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page.
You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.
Twitter:
If you would like to follow this incident on Twitter, please use #WestKilbride
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.
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- Incident created
- 20/03/2020 08:51
- Last updated
- 21/02/2021 20:19
- Route affected
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Across the ScotRail network
- Train operator affected
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ScotRail;
- Description
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ScotRail are operating a reduced timetable, in line with government advice and current passenger numbers. It currently reflects a service of approximately 65% of the pre-pandemic level.
The latest timetable change was made on Monday 1 February. You can find more information about the current service levels on each route here.
Where can I find more information?
When planning your journey, please check the Scotland Government website as there are restrictions in place.
The latest travel guidance from ScotRail can be found here.
Check before you travel:
You can check your journey for Weekdays and Saturdays using the National Rail Enquiries real-time Journey Planner
If you are travelling on Sundays from Sunday 28 February please check back again closer to the time of travel.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible. Additionally, some weekend and late night / early morning services may be affected by engineering work.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.
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- Incident created
- 20/03/2020 18:25
- Last updated
- 21/02/2021 04:37
- Route affected
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All Chiltern Railways routes
- Train operator affected
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Chiltern Railways;
- Description
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Chiltern Railways are operating a reduced timetable, in line with current passenger demand and government guidelines. You can download the timetable here. Timetables may vary each day so please click on the day you are planning on travelling for the most accurate timetable.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
More information from Chiltern Railways about what is being done to make sure you can travel with confidence can be found here.
Check before you travel:
You can check your journey up to and including Sunday 28 March using the National Rail Enquiries real-time Journey Planner. If you are travelling from Monday 29 March onwards, please check back nearer the time.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.
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- Incident created
- 19/03/2020 16:19
- Last updated
- 20/02/2021 04:30
- Route affected
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Various routes on the Northern network
- Train operator affected
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Northern;
- Description
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Northern are operating a reduced service in line with current passenger numbers and government guidelines.
You can find the current timetables for each route here.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
Advice from Northern on travelling with confidence on their services can be found here.
Check before you travel:
You can check your journey up to and including Sunday 7 March using the National Rail Enquiries real-time Journey Planner.
The standard Northern timetable is showing on journeys from Monday 8 March onwards. Please bear in mind that this may be subject to change should the temporary timetable extend past Sunday 7 March.
Please be aware that due to current restrictions on travel, train schedules may change at short notice. Your journey may also be subject to alteration due to engineering work, particularly on weekends and late night / early morning. Please check your journey as close as possible to the time of travel.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.
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- Incident created
- 19/03/2020 16:26
- Last updated
- 19/02/2021 04:23
- Route affected
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All routes across the South Western Railway network
- Train operator affected
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South Western Railway;
- Description
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A revised South Western Railway service is in operation in line with the latest government advice and current passenger demand. You can find the latest timetables for each route here.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
More information from South Western Railway about what is being done to make sure you can travel with confidence can be found here.
Check before you travel:
For weekdays, you can check your journey up to Friday 26 February using the National Rail Enquiries real-time Journey Planner.
For weekends, you can check your journey up to Sunday 04 April using the National Rail Enquiries real-time Journey Planner.
If you are travelling on weekdays from Monday 1 March or on weekends from Saturday 10 April, please check again closer to the time of travel.
Please also be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.
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- Incident created
- 20/03/2020 19:38
- Last updated
- 19/02/2021 04:14
- Route affected
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All Transport for Wales routes
- Train operator affected
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Transport for Wales;
- Description
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Transport for Wales are operating a reduced timetable, in line with current passenger demand.
Further reductions to the timetable have been made in response to the tighter restrictions in place across Wales and England.
Details of the current timetable, which is running from Monday 25 January until further notice, can be found here.
Current restrictions:
You can find the latest information and advice from the Welsh Government here.
What advice and information is available on crowding and social distancing?
The capacity of today's services can be found here. This will help you decide which train to travel on to avoid the busiest times and services.
Pontypridd station:
There is a one way system operating at Pontypridd station. Please make sure you walk in the designated areas.
No service at some stations:
In order to maintain a safe distance between the conductor and customers, Transport for Wales need to be able to operate two train doors. Due to the short platform length at some stations, this is not possible. As a result, trains will not call at the below stations until further notice:
- Llanaber - Closest alternative station is Barmouth, which is 2.5 miles away
- Llanbedr - Closest alternative station is Pensarn, which is 1 mile away
- Llandanwg - Closest alternative station is Pensarn, which is 1 mile away
- Tygwyn - Closest alternative station is Talsarnau, which is 1.5 miles away
- Abererch - Closest alternative station is Penychain, which is 2.5 miles away
- Gilfach Fargoed - Closest alternative station is Bargoed, which is 1 mile away
- Llanfairpwll - Closest alternative station is Bangor, which is 4.5 miles away
- Valley - Closest alternative station is Holyhead, which is 3.5 miles away
- Hopton Heath - Closest alternative station is Bucknell, which is 3.5 miles away
- Sugar Loaf - Closest alternative station is Llanwrtyd Wells, which is 3 miles away
Check before you travel:
You can check your journey up to and including Friday 26 February using the National Rail Enquiries real-time Journey Planner.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible. Additionally, some weekend and late night / early morning services may be effected by engineering work.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey
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- Incident created
- 20/03/2020 19:18
- Last updated
- 19/02/2021 04:08
- Route affected
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Between London Paddington and Heathrow Airport
- Train operator affected
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Heathrow Express;
- Description
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Heathrow Express are operating a reduced half hourly service, in line with current passenger demand and government guidelines.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
What advice and information is available on crowding and social distancing?
More information on what Heathrow Express is doing to help you travel safely can be found here.
Check your journey before you travel:
Please check your journey for up to and including Friday 26 February using the National Rail Enquiries real-time Journey Planner.
If you are travelling from Saturday 27 February, please check again closer to the time of travel.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.
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- Incident created
- 20/03/2020 18:41
- Last updated
- 18/02/2021 11:01
- Route affected
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All East Midlands Railway routes
- Train operator affected
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East Midlands Railway;
- Description
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East Midlands Railway are operating a reduced timetable, in line with current passenger demand and government guidelines.
The current timetables can be found here (under the timetables section).
What advice and information is available on crowding and social distancing?
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
Social distancing measures will significantly reduce the number of customers allowed on East Midlands Railway trains – please check journey planners before you travel and avoid travelling at peak times.
To help customers with maintaining social distancing on the their services, East Midlands Railway have released a Seat Finder tool which shows how crowded trains are across their network. Please click here to visit the Seat Finder page.
There is a one-way system in place at Peterborough: Between 06:00 and 20:00, there is a one-way system in place. To enable easier social distancing, you can enter and exit the station at different points. Please follow the signs or ask a member of staff if you are unsure.
Where can I find more information?
You can find more information and advice by visiting the East Midlands Railway website here.
Check before you travel:
You can check your journey up to and including Friday 26 February using the National Rail Enquiries real-time Journey Planner.
Journey Planners will generally be updated every Thursday to show the correct timetable for the following week.
Please be aware that your journey may be subject to short notice alteration due to current restrictions on travel. Please check your journey again as close as possible to the time of travel.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.
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- Incident created
- 19/03/2020 07:52
- Last updated
- 16/02/2021 16:28
- Route affected
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- Train operator affected
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Avanti West Coast; c2c; Caledonian Sleeper; Chiltern Railways; CrossCountry; East Midlands Railway; Eurostar; Grand Central; Great Western Railway; Greater Anglia; Heathrow Express; Hull Trains; Island Line; LNER; London Northwestern Railway; London Overground; London Underground; Merseyrail; Northern; ScotRail; South Western Railway; Stansted Express; TfL Rail; TransPennine Express; Transport for Wales; West Midlands Railway;
- Description
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A national lockdown is currently in place across Britain. To tackle the spread of Coronavirus, the government is urging people to stay at home wherever possible.
If you do need to travel, please follow the advice given by your train operator regarding planning your journey. Details of the timetables, and safe travel advice from each operator, is available via the Train Operating Company links towards the bottom of this page.
Please also follow the recommended guidance before you set off on your essential journey:
- Plan ahead and consider travelling at quieter times
- Carry hand sanitiser and wash your hands before and after travelling
- Follow social distancing guidance at stations, on platforms and on trains
- Do not travel if you or anyone in your household are showing symptoms of Covid-19
- You must wear a face covering (unless you are exempt).
You also need to follow the latest advice from government and public health officials.
National restrictions: Please check the below links for the latest government advice:
For the latest Coronavirus guidance from the NHS, please visit nhs.uk/coronavirus.
Answers to the common questions that you are asking about train services can be found on our dedicated Coronavirus page.
Details of the current timetables, and safe travel advice, from each operator is available via the Train Operating Company links below:
Waiting Rooms and Ticket Offices:
Some waiting rooms at stations remain closed for public safety. Some Ticket Offices also remain closed or have reduced opening times. Times on the station information pages may not match up to the current opening times.
Check before you travel:
You are advised to check the Journey Planner as close to your time of travel as possible, as timetables and travel advice may be subject to late notice change.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.
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- Incident created
- 20/03/2020 09:23
- Last updated
- 15/02/2021 13:53
- Route affected
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Between Sunderland / Bradford Interchange and London Kings Cross
- Train operator affected
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Grand Central;
- Description
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Following the Government decision to impose a national lockdown on 4 January 2021 and a national "Do Not Travel" recommendation, Grand Central have taken the decision to suspend their services until the end of Sunday 28 February. You can find more information here.
Customer advice:
Customers making essential journeys per Government guidelines with tickets for Grand Central trains that are no longer operating may choose any of the following options:
- Utilise alternative LNER services to complete your journey, using your original Grand Central ticket. Please note, customers must make a seat reservation with LNER before travelling.
- Amend your date of travel with no admin fee. You will need to contact the Grand Central Bookings Support team on 0345 603 4852 (option 4), who will be happy to help.
- Decide not to travel and seek a refund from your original point of purchase.
Check before you travel:
Grand Central trains have been removed from the Journey Planner until Sunday 28 February.
You can check your Grand Central journey from Monday 1 March until Sunday 21 March using the National Rail Enquiries real-time Journey Planner.
For travel from Monday 22 March, please check closer to the time of travel as timetables have not yet been finalised.
A seat reservation will be required to travel on a Grand Central service. You can find more information here.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 19/03/2020 16:17
- Last updated
- 14/02/2021 08:02
- Route affected
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All routes across the Merseyrail network
- Train operator affected
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Merseyrail;
- Description
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Merseyrail are currently running a reduced service, in line with current passenger demand and the latest government guidelines.
A 30-minute frequency timetable is operating across the whole Merseyrail network. This is with the exception of the below:
- A 15-minute frequency service is running between Hooton and Liverpool
- A 45-minute frequency service is running on the West Kirby and New Brighton lines on Sundays only
You can find the latest timetable information here. However, if you are travelling on the West Kirby or New Brighton lines, please use the timetables on this page instead.
Where can I find more information?
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
Travel advice from Merseyrail and answers to FAQs can be found here.
Check before you travel:
You can check your journey up to Friday 12 March by using the National Rail Enquiries real-time Journey Planner.
Train times from Saturday 13 March onwards are not yet showing accurately in Journey Planners.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise that you check your journey as close to the time of travel as possible.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.
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- Incident created
- 19/03/2020 16:22
- Last updated
- 13/02/2021 04:56
- Route affected
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TransPennine Express routes.
- Train operator affected
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TransPennine Express;
- Description
-
TransPennine Express are operating a reduced timetable, in line with current passenger demand and government guidelines.
This includes temporary further reduced timetables running on the below routes:
- Between Cleethorpes / Sheffield and Manchester Piccadilly / Manchester Airport route. More information can be found here.
- On the "North" routes, which includes trains between Liverpool Lime Street and Newcastle, between Manchester Piccadilly and Leeds / Hull, between York and Scarborough, and between Manchester Airport and Redcar Central. More information can be found here.
Timetables for all routes can be found here.
Where can I find more information?
When planning your journey, please check the latest government advice as restrictions may be in place. You can find links to the latest information for England here and for Scotland here.
Guidance and information on travelling with confidence on TransPennine Express services can be found here.
Check before you travel:
You can plan your journey up to and including Friday 5 March using the National Rail Enquiries real-time Journey Planner. For journeys after this date, please check again closer to the time of travel.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.
Some weekend and late night / early morning services may also be affected by engineering work.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.
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- Incident created
- 20/03/2020 10:46
- Last updated
- 13/02/2021 04:25
- Route affected
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All Greater Anglia and Stansted Express routes
- Train operator affected
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Greater Anglia; Stansted Express;
- Description
-
Greater Anglia and Stansted Express are running a reduced timetable in reaction to the fall in number of customers travelling and in line with current government advice. This timetable will run until further notice.
You can find more information here, including details of further reductions which will be in place from Monday 15 February. Stansted Express services may also be reduced to 2 to 3 trains per hour.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
Where can I find more information?
You can find the latest travel advice by clicking on the links below:
Check before you travel:
You can plan your journey up to and including Sunday 28 March using the National Rail Enquiries real-time Journey Planner.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK.
Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.
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- Incident created
- 20/03/2020 09:13
- Last updated
- 13/02/2021 04:21
- Route affected
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Between London Fenchurch Street and Grays / Southend Central / Shoeburyness
- Train operator affected
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c2c;
- Description
-
A temporary reduced timetable is operating across the c2c network, to ensure a reliable service can operate for key workers and those travelling for legally permitted reasons.
The temporary timetable can be found here.
Please note that due to the current travel situation train schedules may change at short notice, with some cancellations occurring on the day. We advise you to check your journey as close to the time of travel as possible.
Safe travel advice:
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
Capacity on board trains remains extremely limited as social distancing measures are in place.
Currently services arriving into central London before 07:30 are the busiest. You are recommended to defer travel until after 07:30, as this means you'll be more likely to find space on the train to socially distance. A list of c2c's busiest trains can be found here. You are advised to replan your journey to avoid these trains.
Where can I find more information?
More information about what c2c are doing to help you travel with confidence is available here.
Check before you travel:
You can check your journey up to and including Friday 26 February using the National Rail Enquiries real-time Journey Planner.
Train times after this date have not yet been updated to reflect the amended timetable.
Some weekend and late night / early morning services may be affected by engineering work so please check journey planners and live departure boards before commencing your journey.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 20/03/2020 19:48
- Last updated
- 12/02/2021 15:37
- Route affected
-
All West Midlands Railway routes.
- Train operator affected
-
London Underground; West Midlands Railway;
- Description
-
West Midlands Railway are operating an amended timetable, in line with government guidelines and current passenger demand. The revised timetable can be downloaded here.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
Late notice changes to the timetable:
Leamington Spa - Coventry - Nuneaton:
Buses are replacing trains on this route.
Due to a local issues, rail replacement bus service WILL NOT CALL AT Coventry Arena after 18:00, daily. Please use the station help point to request assistance if you need to travel from this station.
Journey Planners for this route are currently updated until Friday 26 February only.
Stourbridge Junction - Stourbridge Town:
There will be a normal service between Stourbridge Junction and Stourbridge Town, but the last services of the day will be earlier than normal until further notice.
Hereford / Worcester - Birmingham Snow Hill - Leamington Spa / Stratford-upon-Avon:
A reduced service is operating on the Birmingham Snow Hill lines on weekday afternoons.
Where can I find more information?
Advice on travelling with confidence on West Midlands Railway services can be found here.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 19/03/2020 21:43
- Last updated
- 05/02/2021 09:07
- Route affected
-
Across the London Northwestern Railway network.
- Train operator affected
-
London Northwestern Railway; London Underground;
- Description
-
London Northwestern Railway are operating an amended timetable, which can be downloaded here.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here
Late notice changes to the timetable:
Due to a shortage of available train crew across the network, London Northwestern Railway have taken the decision to suspend train services on their Branch Lines. Buses will replace trains on the following routes until further notice:
- between Bedford and Bletchley
- between Watford Junction and St Albans Abbey
You may use your ticket on Arriva The Shires bus route 321 SAPPHIRE Line: Watford Junction - Watford North - Garston - Bricket Wood - How Wood (nearby) - St Albans Abbey - St Albans.
Where can I find more information?
Advice on travelling with confidence on London Northwestern Railway services can be found here.
Check before you travel:
You can check your journey as normal using the National Rail Enquiries real-time Journey Planner, with the exception of the below routes:
- Bedford - Bletchley: You can plan your journey up to and including Friday 19 March
- Watford Junction - St Albans Abbey: You can plan your journey up to and including Sunday 28 March
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 19/01/2021 05:14
- Last updated
- 04/02/2021 11:44
- Route affected
-
All Avanti West Coast services.
- Train operator affected
-
Avanti West Coast;
- Description
-
If you're travelling, travel with confidence. Wear a face covering (unless exempt). Wash your hands. Travel at quieter times.
Avanti West Coast are operating a reduced timetable, in line with current passenger demand and government guidelines. The amended timetable for the coming week can be found here.
There are different restrictions in place across England, Scotland and Wales. Please check the below links for the latest government advice:
Seat reservations:
Avanti West Coast have reduced the number of available seats onboard their trains. Therefore, you are strongly advised to book a place on the train prior to travelling.
All advance tickets will come with a reservation. If you're booking a flexible ticket (off-peak or anytime) in advance, please request a reservation with it.
If you are a Season ticket holder, please book your place by emailing: seat.reservations@avantiwestcoast.co.uk.
Changing your travel plans:
Should you need to change your travel plans, you can click here to find out more about refunds and amendments.
Needing assistance for your journey:
Avanti West Coast are still assisting customers onboard and at stations with extra measures in place to ensure the safety of you and their teams.
Safer Travels Pledge:
More information about what is being done to make sure you can travel safely can be found here.
Check before you travel:
Weekday timetables are correct in the National Rail Enquiries real-time Journey Planner up to and including Friday 26 March.
Weekend services are correct in the journey planner up to and including Saturday 13 and Sunday 14 March. Other weekend services are subject to amendment. Please check your journey 2 days before travelling on a Saturday or Sunday.
For travel dates after these times, please check again closer to the time of travel.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 19/03/2020 12:33
- Last updated
- 04/02/2021 10:44
- Route affected
-
Gatwick Express between London Victoria and Gatwick Airport / Brighton
- Train operator affected
-
Gatwick Express;
- Description
-
Gatwick Express services remain suspended until further notice.
Southern and Thameslink are still running to and from Gatwick Airport, and will provide journey options to both London and Brighton.
For more information, please visit this page.
Further information:
Gatwick Express have made these changes in response to reduced passenger demand for the airport and to enable train drivers to be used on other services. This is in line with the health guidance issued by Public Health England and therefore please do check before you travel to keep up to date with any last minute alterations.
For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 19/03/2020 16:13
- Last updated
- 04/02/2021 10:29
- Route affected
-
Between London St Pancras International and Paris / Lille / Brussels / Rotterdam / Amsterdam
- Train operator affected
-
Eurostar;
- Description
-
Due to a reduction in demand and current restrictions on travelling around Europe in light of coronavirus, Eurostar are running a reduced service.
Please make sure you regularly check the latest government advice for both your origin and destination, as travel restrictions and quarantine periods may apply.
How is this affecting the train service?
The timetable for travel until Sunday 28 February can be found here and a summary can be found below:
- The direct service to / from Disneyland Paris is suspended until 15 July 2021.
- Ashford International and Ebbsfleet International stations are closed for Eurostar services until at least the end of 2021. You will need to travel to / from London St Pancras International instead.
- Eurostar services are currently unable to call at Calais Fréthun.
Check before you travel:
Essential travel information can be found on the Eurostar website here.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
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- Incident created
- 20/03/2020 18:51
- Last updated
- 01/02/2021 07:51
- Route affected
-
- Train operator affected
-
Great Western Railway;
- Description
-
Great Western Railway are operating an amended timetable due to the current coronavirus situation. Revised timetables can be found here.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find links to the latest information for England here and Wales here.
More information on what Great Western Railway are doing to help you travel with confidence can be found here.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner. Please be aware that last minute alterations may be made to the timetable. You are urged to check the Journey Planner and Live Departure Boards regularly before you travel.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 20/03/2020 17:30
- Last updated
- 01/02/2021 07:51
- Route affected
-
- Train operator affected
-
CrossCountry;
- Description
-
CrossCountry are operating a reduced timetable, in line with current passenger demand and government guidelines. Details of the service that is running can be found here.
There are different restrictions in place across England, Scotland and Wales. Please check the below links for the latest government advice:
Seat reservations:
You must make a seat reservation when you purchase your ticket. Each customer will receive a reservation which will include your seat number and coach detail. The seat reservations will allow you to socially distance from other customers, with the allocation of a window seat. Please stick to your reservation to ensure that everyone can travel safely.
Where can I find more information?
The latest advice, including how to travel safely and how to apply for a refund, can be found on CrossCountry's dedicated Coronavirus advice page.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner. Please be aware that last minute alterations may be made to the timetable. You are urged to check the Journey Planner and Live Departure Boards regularly before you travel.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 19/03/2020 17:39
- Last updated
- 01/02/2021 07:49
- Route affected
-
Between Beverley / Hull and London Kings Cross
- Train operator affected
-
Hull Trains;
- Description
-
Following the Government decision to impose a national lockdown on 4 January 2021 and a national "Do Not Travel" recommendation, Hull Trains have taken the decision to suspend services until further notice.
Alternative travel advice:
Tickets will be accepted on the following services:
- Passengers may utilise alternative LNER services to complete your journey, using your original Hull Trains ticket. Please note, customers must make a seat reservation with LNER before travelling.
- Northern via any reasonable route to connect with other train operators services.
Refund information:
If you have booked tickets to travel on a Hull Trains service which has now been cancelled, you are entitled to claim a full refund within 28 days of the journey. Please see here for more information.
Where can I find more information?
You can find more information on the Hull Trains Coronavirus information page.
You can find the latest government advice here.
Check your journey:
Some Hull Trains services may still be showing on Journey Planners - these will be removed as soon as possible.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 20/03/2020 20:00
- Last updated
- 01/02/2021 07:47
- Route affected
-
All routes between Scotland and London Euston
- Train operator affected
-
Caledonian Sleeper;
- Description
-
Caledonian Sleeper are operating a reduced timetable, in line with government restrictions and guidelines.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find links to the latest information for England here and for Scotland here.
The following services are currently operating (in both directions):
- Inverness - London Euston
- Edinburgh - London Euston
Up to and including Wednesday 24 March 2021, the following services will be suspended (in both directions):
- Fort William - London Euston
- Aberdeen - London Euston
- Glasgow Central - London Euston
Where can I find more information?
More information from Caledonian Sleeper, including safe travel advice and refund advice, can be found here.
Check before you travel:
You can plan your journey up to and including Friday 19 March using the National Rail Enquiries real-time Journey Planner
If you are travelling from Sunday 21 March onwards, please check back nearer to the time of travel.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 19/03/2020 16:32
- Last updated
- 01/02/2021 06:45
- Route affected
-
Routes across the London Overground, TfL Rail and London Underground network
- Train operator affected
-
London Overground; London Underground; TfL Rail;
- Description
-
Transport for London are currently running near-normal service levels. Social distancing measures and extra safety measures have been put in place so that if you must travel by public transport, you can travel with confidence. You can find the latest safe travel guidance from Transport for London here.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
If you are able, please consider walking or cycling. You can find walking and cycling routes around London here.
How will this affect my journey?
London Overground: A slightly reduced service is operating.
TfL Rail: A full service is running on all routes.
DLR and London Underground: There is a slightly reduced frequency service operating on most DLR and London Underground routes. The Waterloo & City Line remains closed until further notice and there is currently no night Tube service.
Some stations are closed, have reduced opening times or are entrance or exit only. You can check the status of your local station here here
What are the best times to travel?
The current quietest times to travel are between 08:15 and 16:00 and after 17:30 on weekdays. On weekends, before noon and after 18:00 are generally the quietest times. You can find more information about quiet times here.
Certain stations, stops and interchanges can be particularly busy at peak times. You can find here the most up to date information on how busy each station is.
Check before you travel:
If you are travelling with London Overground and TfL Rail, you can check your journey using the National Rail Enquiries Journey Planner.
You can check your journey on London Underground, DLR and Tram services using the Transport for London Journey Planner
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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