Latest travel news

A reduced service is running between London Liverpool Street and Colchester / Clacton-on-Sea / Ipswich / Norwich due to a damaged railway embankment at Ingatestone.

Disruption is expected until the end of Sunday 24 January.

Customer advice

Services running between London Liverpool Street, Colchester, Clacton-On-Sea, Ipswich and Norwich will only have one line available to them between Shenfield and Chelmsford.

Due to this, Greater Anglia have had to reduce the service to allow for the time it will take using only one line for both directions.

Clacton services

Will depart London Liverpool Street on the hour, and Clacton-on-Sea at xx:05 past the hour. Apart from the below differences.

First trains:

• 06:02 Liverpool Street to Clacton On Sea
• 05:20 Clacton On Sea to London Liverpool Street
• 06:38 Clacton On Sea to London Liverpool Street

Norwich services:

Will depart London Liverpool Street at half past the hour, and Norwich on the hour.

Braintree services:

Customers are to change at Witham for a shuttle service starting and terminating at Witham.

Colchester Town services:

Will be served by Colchester to Walton-on-the-Naze trains only, operating a Saturday service.

Manningtree to Harwich Town:

Will be operating on a Saturday service. Departing Manningtree on the hour, and departing Harwich xx:28 past the hour. Apart from the below differences.

First trains:

• 05:24 Harwich Town to Manningtree.
• 06:01 Manningtree to Harwich Town.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #Ingatestone

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

Heavy rain from Storm Christoph fell across the North of England on Tuesday and Wednesday causing flooding and damage to the railway.

As a result, disruption will continue as Network Rail engineers work hard to get lines open.

If you are travelling on routes listed below, please check your journey as services are currently being disrupted:

Newcastle - Liverpool Lime Street

TransPennine Express services between Newcastle and Liverpool Lime Street will be cancelled.

You may use your ticket on:

• Northern between Liverpool Lime Street and Manchester Piccadilly in both directions
• CrossCountry between Leeds And Newcastle in both directions.
• LNER between Edinburgh and York via Newcastle and Darlington in both directions .

York - Leeds

Rain flooding the railway between York and Leeds means trains towards Leeds will be diverted where possible, cancelled or delayed by up to 30 minutes. Disruption is expected to continue until 13:00.

Northern services between Leeds and York via Garforth will be replaced by road transport throughout. Replacement transport will be operated by J&B, York Pullman and AA. Journey times will be extended by up to 60 minutes.

Due to flooding on local roads, these coaches will be unable to serve Church Fenton and Ulleskelf stations. Buses will depart at the following times:

• xx:30 from Leeds to York
• xx:15 from York to Leeds

CrossCountry customers may use their tickets on TransPennine Express and Northern services between Leeds and York. They may also use LNER services via any reasonable route.

TransPennine Express customers may use their tickets on CrossCountry trains between Leeds and Newcastle.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #StormChristoph

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

Heavy rain from Storm Christoph fell across the North of England on Tuesday and Wednesday causing flooding and damage to the railway. 

As a result, disruption will continue as Network Rail engineers work hard to get lines open. 

If you are travelling on routes listed below, please check your journey as services are currently being disrupted: 

Crewe - Chester

The line between Crewe and Chester has now reopened following flooding on the railway. Trains may still be cancelled, delayed or revised whilst service returns to normal.

Manchester - Liverpool via Newton-le-Willows

Lines have now reopened between Manchester and Liverpool via Newton-le-Willows. Trains may still be cancelled or delayed.

Buses will also be provided to run between Manchester Victoria and Chester, extending journey times by up to 45 minutes.

Manchester - Liverpool via Warrington Central

Norhern are now able to run a reduced service between Manchester Oxford Road and Liverpool Lime Street via Warrington Central. Delays can still be expected to journeys on this route due to damaged signalling equipment.

East Midlands Railway services are suspended between Liverpool and Manchester. East Midlands Railway customers may use their tickets on Northern and TransPennine Express services.

Hooton - Chester

All lines are blocked between Hooton and Chester due to flooding. Trains will be amended to not run between Rock Ferry and Chester.

Buses will run between Rock Ferry, Hooton and Chester.

Due to flooding on the surrounding roads, buses are unable to call at Capenhurst, Bache, Little Sutton or Overpool. Customers travelling from these stations are advised to make their own alternative travel arrangements.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Twitter:
If you would like to follow this incident on Twitter, please use #StormChristoph

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

During the day on Tuesday, a landslip occurred close to the railway at Newington which resulted in the line being closed to allow repairs to be carried out. This work has now been completed and the a normal service will resume on the line from the start of service today.

A reduced Thameslink service will run to / from Peterborough this morning due to urgent repairs to the railway between Peterborough and Huntingdon. This is expected until 06:30.

Customer Advice

A reduced early morning Thameslink service is operating to & from Peterborough.

This is due to urgent repairs to damaged overhead electric wires between Peterborough and Huntingdon.

The following trains will be cancelled:

• 03:24 Peterborough to London Kings Cross
• 04:20 Peterborough to Horsham
• 05:18 London Kings Cross to Peterborough

Replacement transport:

Thameslink will be running some replacement buses, where these are quicker than waiting for the next train service. These are shown in online journey planners.

Buses will connect with alternative trains between Stevenage and London, and will run at the following times:

03:25 Peterborough to Stevenage

calling at Huntingdon only

The bus provider will be GoAhead.

The bus is due to arrive at Stevenage at 05:01. This means the next connecting train to London will be at 05:10 from Stevenage. This arrives at London Kings Cross at 05:48. There's also a service to Brighton at 05:32, which arrives at London St Pancras International at 05:59.

(If you are travelling from Peterborough to stations between St Neots and Hitchin inclusive, please leave the bus at Huntingdon. We will provide a connecting bus service on request.)

03:48 St Neots to Stevenage

calling at Sandy, Biggleswade and Stevenage

The bus provider will also be GoAhead.

The bus is due to arrive at Stevenage at 04:46. This means the next connecting train to London will be at 05:02, but this doesn't arrive at Moorgate until 06:07. It'll be quicker to wait for the 05:10 service to London Kings Cross, arriving at 05:48.

(If you are travelling to Hitchin, please advise staff or push the green Emergency button on the Help Point at the station - we will provide a taxi.)

Travelling to & from Arlesey:

If you are travelling to Arlesey from Peterborough, Huntingdon, St Neots, Sandy or Biggleswade, please advise staff or push the green Emergency button on the Help Point at the station - Thameslink will provide a taxi.

If you are travelling from Arlesey towards Hitchin or other stations towards London, please push the green Emergency button on the Help Point at the station - Thameslink will provide a taxi to connect with trains.

Additional train from Hitchin towards London:

To help passengers making early-morning journeys from Hitchin toward Stevenage and stations to London, the 04:22 Stevenage to London Kings Cross service will start from Hitchin today, departing at 04:15.

For journeys not covered by these alternative options:

Unfortunately, it's likely to be quicker for the next train service. Thameslink do understand this may be inconvenient. If you need help with your journey, please speak to us as soon as you can.

Our social media accounts and station Help Point lines are staffed 24/7. Where staff are available at your station, you can also speak to them.

Can you tell me more about the incident?

Yesterday, damage was reported to overhead electric wires in the Holme area, which is between Peterborough and Huntingdon stations. It was possible to run most train services during the day, but the fault has needed attention as soon as possible.

To enable Network Rail engineers to work on site safely, the line has been closed in the early hours of this morning, and a small number of trains have been cancelled.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #Holme

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

Heavy rain from Storm Christoph fell across Wales on Tuesday and Wednesday causing flooding and damage to the railway.

As a result, disruption will continue as Network Rail engineers work hard to get lines open.

If you are travelling on routes listed below, please check your journey as services are currently being disrupted. Transport for Wales expect disruption on all routes below until the end of the day.

Conwy Valley Line

Heavy rain has flooded the railway between North Llanrwst and Blaenau Ffestiniog which means some lines are blocked.

Cambrian Line

Heavy rain has also flooded the railway between Machynlleth and Dovey Junction which means trains have been cancelled. Road transport is unavailable on this route due to road closures in the area.

Heavy rain has flooded the railway between Fairbourne and Llwyngwril, and there is a landslip between Harlech and Barmouth, closing the line between Pwllheli and Machynlleth. Road transport is also unavailable.

Gloucester - Cardiff Central

A landslip in the Lydney area means lines are blocked through the station.

CrossCountry and Transport for Wales are operating road transport between Gloucester / Cheltenham Spa and Chepstow / Newport. This is operated by Bennetts Coaches, Cyrmu Coaches and CMD Travel.

Passengers to / from Lydney and Chepstow are advised to travel with the buses operated by Transport for Wales.

CrossCountry customers may also use Great Western Railway services between Bristol Parkway and Cardiff Central in both directions. You may also use Transport for Wales services between Cheltenham Spa and Cardiff Central in both directions.

Transport for Wales customers can use CrossCountry services via any reasonable route to complete to complete your journey.

Disruption on this route is expected until the end of the day Tuesday 26 January.

Heart of Wales Line

All lines are blocked between Craven Arms and Llanwrtyd due to heavy rain flooding. Trains may be cancelled, delayed or revised.

Wrexham General - Bidston

Train services are cancelled due to flooding between Wrexham General and Bidston.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Twitter:
If you would like to follow this incident on Twitter, please use #StormChristoph

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

A revised South Western Railway service is in operation in line with the latest government advice and current passenger demand. You can find the latest timetables for each route here.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

More information from South Western Railway about what is being done to make sure you can travel with confidence can be found here.  

Check before you travel:

On weekdays, you can check your journey up to Friday 29 January using the National Rail Enquiries real-time Journey Planner.

On weekends, you can check your journey up to Sunday 28 February using the National Rail Enquiries real-time Journey Planner.

If you are travelling on weekdays from Monday 1 February or on weekends from Saturday 6 March, please check again closer to the time of travel.

Please also be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

Although the amber warning for severe weather has been lifted, the impact of Storm Christoph is still being felt across parts of England and Wales today.

There also remains in place a number of yellow weather warnings.

Speed restrictions may continue to be implemented on many routes causing delays and alterations. Flooding has also caused lines to be closed temporarily, at short notice, for safety reasons.

Please check your journey if you are travelling in the following areas:

• North West of England
• North East of England
• Wales

Additional Information:

Many sections of the railway were built in cuttings and tunnels that are lower than the surrounding area. Other lines sit on flat, low-lying land with limited drainage that can be overwhelmed by heavy rain. For these reasons, many lines can flood, and this can cause serious problems for the railway. More information can be found from Network Rail here.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #StormChristoph

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

A temporary reduced timetable is operating across the c2c network, to ensure a reliable service can operate for key workers and those travelling for legally permitted reasons.

The temporary timetable can be found here.

Please note that due to the current travel situation train schedules may change at short notice, with some cancellations occurring on the day. We advise you to check your journey as close to the time of travel as possible.

Safe travel advice:

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

Capacity on board trains remains extremely limited as social distancing measures are in place.

Currently services arriving into central London before 08:00 are the busiest. You are recommended to defer travel until after 08:00, as this means you'll be more likely to find space on the train to socially distance. A list of c2c's busiest trains can be found here. You are advised to replan your journey to avoid these trains.

Where can I find more information?

More information about what c2c are doing to help you travel with confidence is available here.

Check before you travel:
You can check your journey up to and including Sunday 31 January using the National Rail Enquiries real-time Journey Planner.

Train times after this date have not yet been updated to reflect the amended timetable.

Some weekend and late night / early morning services may be effected by engineering work so please check journey planners and live departure boards before commencing your journey.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

Chiltern Railways are operating a reduced timetable, in line with current passenger demand and government guidelines. You can download the timetable here. Timetables may vary each day so please click on the day you are planning on travelling for the most accurate timetable.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

More information from Chiltern Railways about what is being done to make sure you can travel with confidence can be found here.  

Check before you travel:
You can check your journey up to and including Sunday 31 January using the National Rail Enquiries real-time Journey Planner. If you are travelling from Monday 1 February onwards, please check back nearer the time.

Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

TransPennine Express are operating a reduced timetable, in line with current passenger demand and government guidelines.

From Monday 25 January, a temporary further reduced timetable will run on the Cleethorpes / Sheffield - Manchester Piccadilly / Manchester Airport route. More information can be found here.

From Monday 1 February, a temporary further reduced timetable will run on the "North" routes, which includes trains between Liverpool Lime Street and Newcastle, between Manchester Piccadilly and Leeds / Hull, between York and Scarborough, and between Manchester Airport and  Redcar Central. More information can be found here.

Timetables for all routes can be found here.

Where can I find more information?

When planning your journey, please check the latest government advice as restrictions may be in place. You can find links to the latest information for England here and for Scotland here.

Guidance and information on travelling with confidence on TransPennine Express services can be found here.

Check before you travel:

You can plan your journey up to Friday 29 January using the National Rail Enquiries real-time Journey Planner.

Train times from Saturday 30 January may not be showing correctly in Journey Planners - please check again closer to the time of travel.

Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.

Some weekend and late night / early morning services may also be affected by engineering work.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

A shortage of train crew means that a reduced service will be in operation on the West Midlands Railway Cross City route between Redditch / Bromsgrove and Four Oaks / Lichfield Trent Valley.

The reduced service will be in place on weekdays only, until at least the end of the day on Tuesday 26 January.

Check before you travel:
You can check your journey for today using the National Rail Enquiries real-time Journey Planner.

For travel on future dates, please check back on the day of travel.

Twitter:
If you would like to follow this incident on Twitter, please use #CrossCity 

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

Transport for Wales are operating a reduced timetable, in line with current passenger demand. The current timetable can be found here.

From Monday 25 January, further changes will be made in response to the tighter restrictions in place across Wales and England. More information about this timetable, which will remain in place until further notice, can be found here.

Current restrictions:

You can find the latest information and advice from the Welsh Government here.

What advice and information is available on crowding and social distancing?

The capacity of today's services can be found here. This will help you decide which train to travel on to avoid the busiest times and services.

Pontypridd station:

There is a one way system operating at Pontypridd station. Please make sure you walk in the designated areas.

No service at some stations:

In order to maintain a safe distance between the conductor and customers, Transport for Wales need to be able to operate two train doors. Due to the short platform length at some stations, this is not possible. As a result, trains will not call at the below stations until further notice:

• Llanaber - Closest alternative station is Barmouth, which is 2.5 miles away
• Llanbedr - Closest alternative station is Pensarn, which is 1 mile away
• Llandanwg - Closest alternative station is Pensarn, which is 1 mile away
• Tygwyn - Closest alternative station is Talsarnau, which is 1.5 miles away
• Abererch - Closest alternative station is Penychain, which is 2.5 miles away
• Gilfach Fargoed - Closest alternative station is Bargoed, which is 1 mile away
• Llanfairpwll - Closest alternative station is Bangor, which is 4.5 miles away
• Valley - Closest alternative station is Holyhead, which is 3.5 miles away
• Hopton Heath - Closest alternative station is Bucknell, which is 3.5 miles away
• Sugar Loaf - Closest alternative station is Llanwrtyd Wells, which is 3 miles away

Check before you travel:
You can check your journey up to and including Friday 29 January using the National Rail Enquiries real-time Journey Planner.

Train times from Saturday 30 January are not yet reflected in Journey Planners. Please check again closer to the time of travel.

Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible. Additionally, some weekend and late night / early morning services may be effected by engineering work.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey

Urgent repairs to a bridge between Laurencekirk and Stonehaven due to damage caused by severe weather has resulted in all lines being closed. Disruption is expected to continue until at least the end of service on Sunday 31 January.

CrossCountry

Trains will be cancelled or amended to start / terminate at Montrose.

Replacement bus services will run as follows: 

• 06:42 Dundee - Aberdeen
• 08:20 Aberdeen - Edinburgh
• 19:45 Dundee - Aberdeen
• 21:35 Aberdeen - Edinburgh

LNER

Wednesday 20, Thursday 21 and Friday 22 January

The 07:52 Aberdeen to London Kings Cross service will start at Dundee. Rail replacement coaches operated by Peace Coaches will run from Aberdeen to Edinburgh. These will depart at 07:52

The 13:30 London Kings Cross to Aberdeen service will terminate at Dundee. A rail replacement service, operated by Peace Coaches, will run from Dundee to Aberdeen. These will depart at 20:05.

Saturday 23 January

• 07:52 Aberdeen to Kings Cross will start at Dundee
• 14:52 Aberdeen to Kings Cross will start at Dundee
• 07:08 Leeds to Aberdeen will terminate at Dundee
• 08:15 Kings Cross to Aberdeen will terminate at Dundee
• 12:15 Kings Cross to Aberdeen will terminate at Dundee

Replacement buses will run between Aberdeen / Dundee and Edinburgh. These will be operated by All Bay Travel, Both Bay Travel and Both Peace Coaches.

ScotRail

ScotRail services will be amended as follows:

• Services between Glasgow Queen Street and Aberdeen will run only between Glasgow Queen Street and Montrose
• Services between Edinburgh and Aberdeen are cancelled
• Services between Edinburgh and Arbroath run as scheduled. (Passengers advised to alight at Dundee to connect with Queen Street to Montrose services for replacement buses)
• Services between Montrose and Inverurie run between Stonehaven and Inverurie only

Rail replacement buses will be run as follows:

• Montrose to Aberdeen - 06:26, 16,45, 18:50, 19:45, 20:50
• Montrose to Stonehaven - 07:57, 09:38, 10:42, 12:32, 13:47, 14:35, 15:50
• Stonehaven to Montrose - 07:16, 08:50, 09:36, 10:42, 11:43, 12:45, 13:48, 14:40, 15:36, 16:30, 17:43
• Aberdeen to Montrose - 06:20, 18:40, 19:45
• Aberdeen to Dundee - 20:45 (then drop off as required to Queen Street), 22:26
• Dundee to Aberdeen - 22:15, 23:47
• Glasgow Queen Street to Aberdeen - 21:40

Ticket acceptance will also be in place with Stagecoach East Scotland Buses on the following routes:

• 30 Arbroath to Montrose
• 39 Dundee & Arbroath
• 39A Arbroath via Dundee
• 39B Perth to Dundee via Invergowrie
• 73 Dundee to Arbroath via Broughty Ferry, Monifieth & Carnoustie
• 73A Dundee to Monifieth via Broughty Ferry

Ticket acceptance will also be in place with Citylink between Dundee and Aberdeen on bus numbers M92 and M9.

Additional information:

A bridge parapet has collapsed at an under-bridge between Laurencekirk and Stonehaven. Both lines will be closed until repairs can be made.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Twitter:
If you would like to follow this incident on Twitter, please use #Stonehaven

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

From Monday 25 January, Greater Anglia will be running a reduced timetable in reaction to the fall in number of customers travelling. This timetable will run until at least Friday 19 February, to ensure those travelling for essential reasons can still do so.

You can find more information here. This includes a list of the trains which will be cancelled throughout the time the reduced timetable is in operation. Changes apply to Greater Anglia services on Monday to Friday only. Stansted Express will continue to operate a half hourly service.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

Where can I find more information? 

You can find the latest travel advice by clicking on the links below:

• Greater Anglia
• Stansted Express

Check before you travel:
You can plan your journey up to and including Sunday 31 January using the National Rail Enquiries real-time Journey Planner.

For travel from Monday 1 February, the reduced timetable is not yet reflected in Journey Planners. Please check again closer to the time of travel.

Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK.

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

If you're travelling, travel with confidence. Wear a face covering (unless exempt). Wash your hands. Travel at quieter times.

Avanti West Coast are operating a reduced timetable, in line with current passenger demand and government guidelines.  The amended timetables can be found here.

Four trains per hour will be running to and from London Euston serving the West Midlands, Liverpool, Manchester and Glasgow in addition to a number of services to North Wales, Shrewsbury, Blackpool and Edinburgh.

There are different restrictions in place across England, Scotland and Wales. Please check the below links for the latest government advice:

• England
• Scotland
• Wales

Seat reservations:

Avanti West Coast have reduced the number of available seats onboard their trains. Therefore, you are strongly advised to book a place on the train prior to travelling.

All advance tickets will come with a reservation. If you're booking a flexible ticket (off-peak or anytime) in advance, please request a reservation with it.

If you are a Season ticket holder, please book your place by emailing: seat.reservations@avantiwestcoast.co.uk.

Changing your travel plans:

Should you need to change your travel plans, you can click here to find out more about refunds and amendments.

Needing assistance for your journey:

Avanti West Coast are still assisting customers onboard and at stations with extra measures in place to ensure the safety of you and their teams.

Safer Travels Pledge:

More information about what is being done to make sure you can travel safely can be found here. 

Check before you travel:
Timetables are correct in the National Rail Enquiries real-time Journey Planner up to and including Sunday 28 March. Weekend services are subject to amendment, please check your journey 2 days before travelling on a Saturday or Sunday.

For travel dates after this time, please check again closer to the time of travel.

Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.  

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

West Midlands Railway are operating an amended timetable, in line with government guidelines and current passenger demand. The revised timetable can be downloaded here. 

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

Late notice changes to the timetable:

Leamington Spa - Coventry - Nuneaton:

Buses are replacing trains on this route.

Journey Planners for this route are currently updated until Friday 26 February only.

Stourbridge Junction - Stourbridge Town:

There will be a normal service between Stourbridge Junction and Stourbridge Town line, but the last services of the day will be earlier than normal until further notice.

Hereford / Worcester - Birmingham Snow Hill - Leamington Spa / Stratford-upon-Avon:

A reduced service is operating on the Birmingham Snow Hill lines on weekday afternoons.

Where can I find more information?

Advice on travelling with confidence on West Midlands Railway services can be found here. 

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner. 

Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

Merseyrail are currently running an amended service. The latest timetables can be found here. 

Due to an increasing number of Merseyrail staff needing to isolate or shield as a result of COVID-19, the West Kirby and New Brighton services have been reduced to a daily 45-minute frequency.

The timetable across the rest of the Merseyrail network is operating with a 30-minute frequency (except the 15-minute service between Hooton and Liverpool).

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

Travel advice from Merseyrail and answers to FAQs can be found here.

Check before you travel:
You can check your journey up to Friday 12 February by using the National Rail Enquiries real-time Journey Planner.

Train times from Saturday 13 February onwards are not yet showing accurately in Journey Planners.

Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise that you check your journey as close to the time of travel as possible.

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Northern are operating a reduced service in line with current passenger numbers and government guidelines.

You can find the current timetables for each route here. This temporary timetable will run until at least Friday 12 February. A review will take place towards the end of January and we will advise as soon as possible whether the temporary timetable will be in place past this date.  

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

Advice from Northern on travelling with confidence on their services can be found here.

Check before you travel:
You can check your journey up to and including Friday 12 February using the National Rail Enquiries real-time Journey Planner.

The standard Northern timetable is showing on journeys from Saturday 13 February onwards. Please bear in mind that this may be subject to change should the temporary timetable extend past Friday 12 February.

Please be aware that due to current restrictions on travel, train schedules may change at short notice. Your journey may also be subject to alteration due to engineering work, particularly on weekends and late night / early morning. Please check your journey as close as possible to the time of travel.

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East Midlands Railway are operating a reduced timetable, in line with currently passenger demand and government guidelines.

From Monday 25 January, further timetable reductions will be made to the regional routes.

The current timetables can be found here (under the timetables section).  

What advice and information is available on crowding and social distancing?

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

Social distancing measures will significantly reduce the number of customers allowed on East Midlands Railway trains – please check journey planners before you travel and avoid travelling at peak times.

To help customers with maintaining social distancing on the their services, East Midlands Railway have released a Seat Finder tool which shows how crowded trains are across their network. Please click here to visit the Seat Finder page.

There is a one-way system in place at Peterborough: Between 06:00 and 20:00, there is a one-way system in place. To enable easier social distancing, you can enter and exit the station at different points. Please follow the signs or ask a member of staff if you are unsure.

Where can I find more information?

You can find more information and advice by visiting the East Midlands Railway website here.

Check before you travel:
You can check your journey up to and including Friday 29 January using the National Rail Enquiries real-time Journey Planner.

The reduced timetable is not yet reflected in Journey Planners from Saturday 30 January. Journey Planners will generally be updated every Thursday to show the correct timetable for the following week.

Please be aware that your journey may be subject to short notice alteration due to current restrictions on travel. Please check your journey again as close as possible to the time of travel.

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Following the Government decision to impose a national lockdown on 4 January 2021 and a national "Do Not Travel" recommendation, Hull Trains have taken the decision to suspend services until further notice.

Alternative travel advice:

Tickets will be accepted on the following services:

• Passengers may utilise alternative LNER services to complete your journey, using your original Hull Trains ticket. Please note, customers must make a seat reservation with LNER before travelling.
• Northern via any reasonable route to connect with other train operators services.

Refund information:

If you have booked tickets to travel on a Hull Trains service which has now been cancelled, you are entitled to claim a full refund within 28 days of the journey. Please see here for more information.

Where can I find more information?

You can find more information on the Hull Trains Coronavirus information page.

You can find the latest government advice here.

Check your journey:

Some Hull Trains services may still be showing on Journey Planners - these will be removed as soon as possible.

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LNER are operating a reduced timetable, in line with current passenger demand and government guidelines. The current timetable can be found here. LNER generally publish timetables 2 weeks in advance.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find links to the latest information for England here and for Scotland here.

What advice and information is available on crowding and social distancing?

To help keep you safe when you travel with LNER and to support social distancing, the number of passengers able to travel on each service has been significantly reduced. Therefore, if you are travelling on LNER services you will need to make a reservation before you travel and you must sit in your designated seat. You can book your seat reservation here.

The following stations have a one-way system in place:

• Leeds: There is a one way system in place, and the southern entrance is operating as exit only. Please ensure you follow the social distancing measures when moving through the station
• Peterborough: Between 06:00 and 20:00, there is a one-way system in place. To enable easier social distancing, you can enter and exit the station at different points. Please follow the signs or ask a member of staff if you are unsure

Where can I find more advice and information?

Advice on how to travel with confidence from LNER can be found here.

Check before you travel:

You can check your journey up to and including Thursday 25 February by using the National Rail Enquiries real-time Journey Planner. Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.

The timetables from Friday 26 February onwards are not yet confirmed - please check again closer to the time of travel.

You can also check the information for LNER on our Informed Traveller page for the date(s) you plan to travel on.

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London Northwestern Railway are operating an amended timetable, which can be downloaded here.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here

Late notice changes to the timetable:

Due to a shortage of available train crew across the network, London Northwestern Railway have taken the decision to suspend train services on their Branch Lines. Buses will replace trains on the following routes until further notice:

• between Bedford and Bletchley
• between Watford Junction and St Albans Abbey 

You may use your ticket on Arriva The Shires bus route 321 SAPPHIRE Line: Watford Junction - Watford North - Garston - Bricket Wood - How Wood (nearby) - St Albans Abbey - St Albans.

Where can I find more information?

Advice on travelling with confidence on London Northwestern Railway services can be found here.

Check before you travel:
You can check your journey as normal using the National Rail Enquiries real-time Journey Planner, with the exception of the below routes:

• Bedford - Bletchley: You can plan your journey up to and including Friday 26 February
• Watford Junction - St Albans Abbey: You can plan your journey up to and including Friday 26 February

Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.

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Heathrow Express are operating a reduced half hourly service, in line with current passenger demand and government guidelines.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

What advice and information is available on crowding and social distancing?

More information on what Heathrow Express is doing to help you travel safely can be found here.

Check your journey before you travel:

Please check your journey for up to and including Friday 29 January using the National Rail Enquiries real-time Journey Planner.

If you are travelling from Saturday 30 January, please check again closer to the time of travel.

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We are currently running an amended timetable in response to the COVID-19 pandemic. From Monday 4 January, a new timetable was uploaded, and some train times changed.

Our amended timetables are designed to provide a more resilient service, helping to prevent short-notice cancellations should more of our frontline colleagues be affected by the virus.

Following the government's announcement on Monday 4 January, you should only leave your home to travel on our network for work if you cannot do so from home, accessing education and for caring responsibilities or for other legally permitted reasons. Visit the government website for more information and guidance here.

Southeastern’s teams are continuing to work hard to make sure that if you need to travel on our trains, you can travel with confidence, by planning ahead, booking tickets online – paying with contactless wherever possible - and avoiding travelling at busy times using our SeatFinder tool.

We also ask that our passengers carry hand sanitiser, wear a face covering and observe social distancing when on our trains, in line with government guidance.

Q&A

See this web page for up-to-date FAQs:  southeasternrailway.co.uk/travel-information/live-travel-information/travel-with-confidence

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Following the Government decision to impose a national lockdown on 4 January 2021 and a national "Do Not Travel" recommendation, Grand Central have taken the decision to suspend their services until the end of Sunday 28 February. You can find more information here.

Customer advice:

Customers making essential journeys per Government guidelines with tickets for Grand Central trains that are no longer operating may choose any of the following options:

• Utilise alternative LNER services to complete your journey, using your original Grand Central ticket. Please note, customers must make a seat reservation with LNER before travelling.
• Amend your date of travel with no admin fee. You will need to contact the Grand Central Bookings Support team on 0345 603 4852 (option 4), who will be happy to help.
• Decide not to travel and seek a refund from your original point of purchase.

Check before you travel:

Grand Central trains have been removed from the Journey Planner until Sunday 28 February.

For travel dates after this time, please check again closer to the time of travel.

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Caledonian Sleeper are operating a reduced timetable, in line with government restrictions and guidelines.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find links to the latest information for England here and for Scotland here.

The following services are currently operating (in both directions):

• Inverness - London Euston
• Edinburgh - London Euston

Up to and including Wednesday 10 February 2021, the following services will be suspended (in both directions):

• Fort William - London Euston
• Aberdeen - London Euston
• Glasgow Central - London Euston

Where can I find more information?

More information from Caledonian Sleeper, including safe travel advice and refund advice, can be found here.

Check before you travel:
You can plan your journey up to and including Wednesday 10 February using the National Rail Enquiries real-time Journey Planner

If you are travelling from Thursday 11 February onwards, please check back nearer to the time of travel.

Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.

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Train operating companies are continuing to run services in line with government advice and guidelines, and in order to meet current levels of demand and to help with social distancing on board.

Details of the timetables, and safe travel advice from each operator, is available via the Train Operating Company links towards the bottom of this page.

If you are travelling by train, you can travel with confidence. As part of the industry's safer travel pledge, rail companies are doing extra cleaning and providing more service information.

Social distancing guidelines mean there will be reduced capacity on board trains. Please follow the advice given by your train operator regarding planning your journey. You also need to follow the latest advice from government and public health officials, and this includes local lockdown rules.

Please also follow the recommended guidance before you set off:

• Plan ahead and consider travelling at quieter times
• Carry hand sanitiser and wash your hands before and after travelling
• Follow social distancing guidance at stations, on platforms and on trains
• Do not travel if you or anyone in your household are showing symptoms of Covid-19

If you do travel, you must wear a face covering (unless you are exempt).

National restrictions:

There are different restrictions in place across England, Scotland and Wales. Please check the below links for the latest government advice:

• England 
• Scotland 
• Wales 

More information:

For the latest Coronavirus guidance from the NHS, please visit nhs.uk/coronavirus.

Answers to the common questions that you are asking about train services can be found on our dedicated Coronavirus page.

You can click on the links below to find out more information from each Train Operating Company:

• Avanti West Coast
• c2c
• Caledonian Sleeper
• Chiltern Railways
• CrossCountry
• East Midlands Railway
• Eurostar
• Gatwick Express
• Grand Central
• Great Northern
• Great Western Railway
• Greater Anglia / Stansted Express
• Heathrow Express
• Hull Trains
• LNER
• London Northwestern Railway
• London Underground / London Overground / TfL Rail
• Merseyrail
• Northern
• ScotRail
• Southeastern
• South Western Railway
• Southern
• Thameslink
• TransPennine Express
• Transport for Wales
• West Midlands Railway

Waiting Rooms and Ticket Offices:
Some waiting rooms at stations remain closed for public safety. Some Ticket Offices also remain closed or have reduced opening times. Times on the station information pages may not match up to the current opening times.

Check before you travel
You are advised to check the Journey Planner as close to your time of travel as possible, as timetables and travel advice may be subject to late notice change.

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CrossCountry are operating a reduced timetable, in line with current passenger demand and government guidelines. Details of the service that is running can be found here.

There are different restrictions in place across England, Scotland and Wales. Please check the below links for the latest government advice:

• England
• Scotland
• Wales

Seat reservations:

You must make a seat reservation when you purchase your ticket. Each customer will receive a reservation which will include your seat number and coach detail. The seat reservations will allow you to socially distance from other customers, with the allocation of a window seat. Please stick to your reservation to ensure that everyone can travel safely.

Where can I find more information?

The latest advice, including how to travel safely and how to apply for a refund, can be found on CrossCountry's dedicated Coronavirus advice page.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner. Please be aware that last minute alterations may be made to the timetable. You are urged to check the Journey Planner and Live Departure Boards regularly before you travel.

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Great Western Railway are operating an amended timetable due to the current coronavirus situation. Revised timetables can be found here. 

When planning your journey, please check the latest government advice as restrictions may be in place. You can find links to the latest information for England here and Wales here.

More information on what Great Western Railway are doing to help you travel with confidence can be found here.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner. Please be aware that last minute alterations may be made to the timetable. You are urged to check the Journey Planner and Live Departure Boards regularly before you travel.

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ScotRail are operating approximately 80% of their normal timetable, with a full service at peak times.

When planning your journey, please check the Scotland Government website as there are restrictions in place. 

The latest travel advice from ScotRail can be found here. The latest timetables can be found here.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible. Additionally, some weekend and late night / early morning services may be affected by engineering work.

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Due to a reduction in demand and current restrictions on travelling around Europe in light of coronavirus, Eurostar are running a reduced service.

Please make sure you regularly check the latest government advice for both your origin and destination, as travel restrictions and quarantine periods may apply.

How is this affecting the train service?

• A reduced service is running between London, Lille, Paris and Brussels.
• The direct service between London and Amsterdam / Rotterdam is currently running.
• The direct service to Disneyland Paris is suspended until 30 April 2021.
• Ashford International and Ebbsfleet International stations are closed for Eurostar services until at least the end of 2021. You will need to travel to / from London St Pancras International instead.
• Eurostar services are currently unable to call at Calais Fréthun.

The timetable for travel until Saturday 27 March can be found here.

Check before you travel:

Essential travel information can be found on the Eurostar website here.

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Transport for London are currently running near-normal service levels. Social distancing measures and extra safety measures have been put in place so that if you must travel by public transport, you can travel with confidence. You can find the latest safe travel guidance from Transport for London here. 

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

If you are able, please consider walking or cycling. You can find walking and cycling routes around London here.   

How will this affect my journey? 

London Overground: A slightly reduced service is operating.

TfL Rail: A full service is running on all routes.

DLR and London Underground: There is a slightly reduced frequency service operating on most DLR and London Underground routes. The Waterloo & City Line remains closed until further notice and there is currently no night Tube service.

Some stations are closed, have reduced opening times or are entrance or exit only. You can check the status of your local station here here

What are the best times to travel?

The current quietest times to travel are between 08:15 and 16:00 and after 17:30 on weekdays. On weekends, before noon and after 18:00 are generally the quietest times. You can find more information about quiet times here.

Certain stations, stops and interchanges can be particularly busy at peak times.  You can find here the most up to date information on how busy each station is. 

Check before you travel:

If you are travelling with London Overground and TfL Rail, you can check your journey using the National Rail Enquiries Journey Planner. 

You can check your journey on London Underground, DLR and Tram services using the Transport for London Journey Planner

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Gatwick Express services remain suspended until further notice. Southern and Thameslink are still running to and from Gatwick Airport, and will provide journey options to both London and Brighton.

For more information, please visit this page.

Further information:

Gatwick Express have made these changes in response to reduced passenger demand for the airport and to enable train drivers to be used on other services. This is in line with the health guidance issued by Public Health England and therefore please do check before you travel to keep up to date with any last minute alterations.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

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