Latest travel news

Damage to the overhead electric wires is causing major disruption to trains to and from London Kings Cross / London St Pancras International / Moorgate via Finsbury Park.

Trains will be subject to delays and cancellations. Some trains may start / terminate at different locations to normal.

Repair work is now being carried out at Network Rail expect work to be completed for the start of service today. However, some early morning trains may still be cancelled or revised. We will provide more information once repair work has been completed.

An image can be viewed here.

LNER

Some trains will be cancelled throughout or terminate and restart further north.

Customers may use their tickets on:

• TransPennine Express between Leeds / Newcastle and York
• Avanti West Coast between London Euston and Manchester Piccadilly / and Glasgow Central
• East Midlands Railway between London St Pancras International and Sheffield - Reservations are required for these services
• CrossCountry between Leeds and York

Customers who were unable to travel yesterday, may use their ticket today. However you must make a seat reservation before boarding. Please see here.

Please travel as close to the time your ticket states, if you are not able to travel today, you'll be entitled to a refund. Find out how to claim here

Grand Central

Customers may use LNER services between London Kings Cross and Doncaster / Leeds.

Customers can travel via Leeds for Northern services to and from Wakefield Kirkgate/Westgate, Mirfield, Brighouse, Halifax, Low Moor and Bradford Interchange.

In order to safely and effectively manage numbers of people travelling on LNER trains, all customers must hold a seat reservation prior to boarding. Seat reservations can be confirmed up to five minutes before each trains scheduled departure time - see here for further information.

Great Northern / Thameslink

Tickets dated for 29 October 2020 can be used to travel on Thameslink and Great Northern trains today.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #LondonKingsCross

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
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The Met Office has issued a yellow weather warning for rain in Lancashire, Cumbria and Scotland yesterday. Until 07:00 today, Avanti West Coast services may still be affected by this weather warning.

As a result of this, journeys in the North West of England and to and from Scotland via the West Coast are being disrupted.

Avanti West Coast until 07:00

An hourly service will operate between Preston and Glasgow Central. In addition, journey times between these stations will be extended by 50 minutes due to emergency speed restrictions that are in place until 07:00 today. Trains from Preston will depart at 45 minutes past the hour and trains from Glasgow Central will depart at 40 minutes past the hour.

No Avanti West Coast services will operate between Edinburgh and Preston. Customers travelling to and from Edinburgh are advised to take the hourly service operated by TransPennine Express between Edinburgh and Preston. Arrangements have been made for Avanti West Coast tickets to be accepted on these services at no extra charge.

If you are travelling north of Preston, you may use your Avanti West Coast ticket on any Avanti West Coast service today, however we recommend you travel as close as possible to your original travel time as possible to help with social distancing on board. Queue management will be in place outside some stations to support social distancing inside and on platforms. We advise you leave extra time for your journey and check before you travel.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #UKWeatherWarning

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
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50 million leaves fall onto our train tracks every autumn. When mixed with rain and squashed by train wheels, they form a slippery layer on the rails like black ice. On days or weeks when rails are most slippery, we need to introduce a different timetable on some routes.

Drivers need more time to stop and start the trains as the wheels have less grip on the tracks. These timetable changes give us the extra time we need to drive the trains safely.

Weather is expected to be at its worst until Friday 6 November so Southeastern will be running a revised Off-Peak metro timetable on weekdays until then.

For more information, please visit southeasternrailway.co.uk/autumn

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #SEautumn

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
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In line with current passenger demand and government guidelines, Greater Anglia have resumed operating a nearly full timetable with the exception of the London Liverpool Street - Norwich route. Stansted Express is operating a reduced half hourly service.

The latest timetable information for both Greater Anglia and Stansted Express can be found here.

When planning your journey, please check the Covid alert level for your area and the area you are travelling to, as there may be restrictions in place.

Where can I find more information? 

You can find the latest travel advice by clicking on the links below:

• Greater Anglia
• Stansted Express

Check before you travel:
You can plan your journey up to and including Saturday 31 October using the National Rail Enquiries real-time Journey Planner

If you are travelling from Sunday 1 November onwards, please check back nearer to the time of travel.

Twitter:
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Northern are operating a revised service. You can find the current timetables for each route here.

When planning your journey, please check the Covid alert level for your area and the area you are travelling to, as there may be restrictions in place.

Advice from Northern on travelling safely on their services can be found here.

Manchester Piccadilly - Rose Hill Marple service:

As a result of the pandemic, a reduced service is running between Manchester Piccadilly and Rose Hill Marple until Monday 14 December.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.

Although journey planners are correct, your journey may be subject to alteration due to engineering work. Please check your journey as close as possible to the time of travel.

Twitter:
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ScotRail are operating approximately 90% of their normal timetable, with a full service at peak times.

When planning your journey, please check www.gov.scot, as there may be travel restrictions in place, including local lockdowns. 

The latest travel advice from ScotRail can be found here.

Check before you travel:
You can check your journey up to and including Saturday 12 December using the National Rail Enquiries real-time Journey Planner

The ScotRail timetable from Sunday 13 December onwards is subject to review due to ongoing changes to government travel advice, please check back nearer the time.

Twitter:
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East Midlands Railway introduced an amended timetable on its regional services from Monday 26 October, following a steep rise in Covid related staff absences.

The new timetable has been designed to safely reduce the number of staff required to deliver its services by around 10%, while also protecting services which are the most popular and well used across the network. This includes those relied upon by students and those who travelling to and from work.

East Midlands Railway is taking this proactive approach to ensure it can continue to reliably and safely provide the advertised timetable. As a result, there will be changes to 37 regional services across the network.

East Midlands Railway will continue to operate over 90% of its normal, or pre-Covid timetable. The current timetable can be found here.

When planning your journey, please check the Covid alert level for your area and the area you are travelling to, as there may be restrictions in place.

What advice and information is available on crowding and social distancing?

Social distancing measures will significantly reduce the number of customers allowed on East Midlands Railway trains – please check journey planners before you travel and avoid travelling at peak times.

To help customers with maintaining social distancing on the their services, East Midlands Railway have released a Seat Finder tool which shows how crowded trains are across their network. Please click here to visit the Seat Finder page.

The following stations have one-way systems in place:

Leicester: Please use the front of the station to enter and the northern footbridge leading to the car park to exit.

Peterborough: Between 06:00 and 20:00, there is a one-way system in place. To enable easier social distancing, you can enter and exit the station at different points. Please follow the signs or ask a member of staff if you are unsure.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Your journey may be subject to short notice alteration due the Coronavirus outbreak. Please check your journey as close as possible to the time of travel.

Twitter:
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A revised South Western Railway service will be in operation until Friday 11 December. You can find the timetable for each route here.

When planning your journey, please check the Covid alert level for your area and the area you are travelling to, as there may be restrictions in place. 

More information from South Western Railway about what is being done to make sure you can travel safely can be found here.  

Check before you travel:
You can check your journey up to using the National Rail Enquiries real-time Journey Planner.

Although journey planners are correct, your journey may be subject to alteration due to engineering work. Please check your journey as close as possible to the time of travel.

Twitter:
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c2c are operating a standard timetable, subject to alterations for engineering work particularly on evenings and weekends.

Although the service has increased to the maximum level possible, capacity on board will remain extremely limited as social distancing measures are in place.

Currently services arriving into central London before 08:00 are the busiest. You are recommended to defer travel until after 08:00, as this means you'll be more likely to find space on the train to socially distance. A list of c2c's busiest trains can be found here. You are advised to replan your journey to avoid these trains.

When planning your journey, please check the Covid alert level for your area and the area you are travelling to, as there may be restrictions in place.

More information about what c2c are doing to keep you safe is available here.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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West Midlands Railway are operating an amended timetable, although many routes have now returned to pre-COVID levels of capacity. The revised timetable can be downloaded here.

Advice on travelling safely on London Northwestern Railway services can be found here.

When planning your journey, please check the Covid alert level for your area and the area you are travelling to, as there may be restrictions in place.

Check before you travel:
You can check your journey on weekdays and Saturdays using the National Rail Enquiries real-time Journey Planner.

Sundays are correct up to 1 November. If you are travelling on a Sunday from 8 November onwards, please check back nearer the time.

Twitter:
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London Northwestern Railway are operating an amended timetable, which can be downloaded here. 

Advice on travelling safely on London Northwestern Railway services can be found here.

When planning your journey, please check the Covid alert level for your area and the area you are travelling to, as there may be restrictions in place.

Check before you travel:
You can check your journey on weekdays and Saturdays using the National Rail Enquiries real-time Journey Planner.

Sundays are correct in the planner up to 1 November. If you are travelling on a Sunday from 8 November onwards, please check back nearer the time.

Twitter:
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Avanti West Coast are operating a slightly reduced timetable, in line with current passenger demand and government guidelines. The amended timetables can be found here.

When planning your journey, please check the Covid alert level for your area and the area you are travelling to, as there may be restrictions in place.

Avanti West Coast have reduced the number of available seats onboard their trains. Therefore, you are strongly advised to book a place on the train prior to travelling. Bookings can be made up to 5 minutes before the scheduled departure on the Avanti West Coast website and app.

If you are a Season ticket holder, please book your place by emailing seat.reservations@avantiwestcoast.co.uk.

More information about what is being done to make sure you can travel safely can be found here. 

Check before you travel:
Weekday timetables are correct in the National Rail Enquiries real-time Journey Planner up to and including Friday 11 December.

If you are travelling at weekends from Saturday 31 October onwards, please check back closer to the time.

Twitter:
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Feedback:
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Grand Central are currently operating a full service, with four return services between Bradford Interchange and London Kings Cross and five return services between Sunderland and London Kings Cross.

Temporary changes from Monday 26 October

Following the recent Government decision to place Doncaster and South Yorkshire into the COVID tier-three risk level, Grand Central have taken the decision to reduce their West Riding route services from Monday October 26 for 28 days, to reflect expected passenger demand.

The following services are cancelled:

Monday to Friday:
07:56 Bradford Interchange to London Kings Cross
14:48 London Kings Cross to Bradford Interchange

Saturday 31 October and 7 November:
08:44 Bradford Interchange to London Kings Cross
15:22 Bradford Interchange to London Kings Cross
15:48 London Kings Cross to Bradford Interchange
19:57 London Kings Cross to Bradford Interchange

Saturday 14 November:
07:56 Bradford Interchange to London Kings Cross
16:27 London Kings Cross to Bradford Interchange

Planning your journey

When planning your journey, please check the Covid alert level for your area and the area you are travelling to, as there may be restrictions in place.

Please be aware that reservations are required on all Grand Central services. More details on how you can reserve your seat are available here.

Check before you travel:

You can check your journey using the National Rail Enquiries Journey Planner.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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LNER are operating a reduced timetable, in line with current passenger demand and government guidelines. The amended timetable can be found here.

When planning your journey, please check the Covid alert level for your area and the area you are travelling to, as there may be restrictions in place.

What advice and information is available on crowding and social distancing?

To help keep you safe when you travel with LNER and to support social distancing, the number of passengers able to travel on each service has been significantly reduced. Therefore, if you are travelling on LNER services you will need to make a reservation before you travel and you must sit in your designated seat. You can book your seat reservation here.

The following stations have a one-way system in place:

• Leeds: There is a one way system in place, and the southern entrance is operating as exit only. Please ensure you follow the social distancing measures when moving through the station.
• Peterborough: Between 06:00 and 20:00, there is a one-way system in place. To enable easier social distancing, you can enter and exit the station at different points. Please follow the signs or ask a member of staff if you are unsure.
• London Kings Cross: Customers are to exit from the gates directly opposite them. also if you are travelling on the Underground there is a one way system in place. The entrance for the underground is directly opposite the station. Please follow the floor vinyl's and signage as you leave the station.

Where can I find more advice and information?

Safe travel advice from LNER can be found here.

Check before you travel:
You can check your journeys on weekdays up to and including Friday 11 December using the National Rail Enquiries real-time Journey Planner

Some future weekend dates may not yet be confirmed. Please check the information for LNER on our Informed Traveller page for the date(s) you plan to travel on.

Twitter:
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Feedback:
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Hull Trains are operating a reduced service. The interim timetable can be found here.

Advice on travelling safely on Hull Trains services can be found here.

When planning your journey, please check the Covid alert level for your area and the area you are travelling to, as there may be restrictions in place.

Check before you travel:
You can check your journey up to and including Friday 27 November using the National Rail Enquiries real-time Journey Planner.

If you are travelling from Saturday 28 November onwards, please check back closer to the time of travel.

Twitter:
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Feedback:
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Heathrow Express are operating a reduced half hourly service, in line with current passenger demand and government guidelines.

Check your journey before you travel:

Please check your journey for up to and including Friday 27 November using the National Rail Enquiries real-time Journey Planner.

Some future dates may not yet be confirmed. Please check the information for Heathrow Express on our Informed Traveller page for the date(s) you plan to travel on.

When planning your journey, please check the Covid alert level for your area and the area you are travelling to, as there may be restrictions in place.

What advice and information is available on crowding and social distancing?

More information on what Heathrow Express is doing to help you travel safely can be found here.

London Paddington station has a one way system in operation at busy times. This will be in place at the country end of London Paddington station. Due to the sail bridge section being so narrow, passengers entering from H&C or Canalside will use the taxi facility route.

Twitter:
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Caledonian Sleeper are operating a reduced timetable, in line with government restrictions and guidelines.

When planning your journey, please check the Covid alert level for your area and the area you are travelling to, as there may be restrictions in place.

The following services are currently operating in both directions:

• Inverness - London Euston
• Fort William - London Euston (via Glasgow Queen Street)
• Edinburgh - London Euston
• Glasgow Central - London Euston

The following services are currently suspended (in both directions):

• Aberdeen - London Euston - suspended up to and including Wednesday 4 November

More information from Caledonian Sleeper can be found here.

Check before you travel:

You can check your journey up to and including Wednesday 4 November using the National Rail Enquiries Journey Planner.

If you are travelling from Thursday 5 November onwards, please check back nearer the time.

Twitter:
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Feedback:
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Merseyrail are currently running an amended service.

When planning your journey, please check the Covid alert level for your area, and the area you are travelling to, as there may be restrictions in place.

Travel advice from Merseyrail and answers to FAQs can be found here.

Changes to Northern Line services from Monday 26 October:

Due to the impact of COVID-19 and Tier 3 lockdown restrictions in the region, there will be changes to Northern Line services from Monday 26 October.

• Ormskirk, Hunts Cross and Kirkby line services will run every 30 minutes throughout the week.
• Southport and Hunts Cross services will terminate at Liverpool Central, meaning passengers will not be able to travel directly between the stations and will have to change at Liverpool Central.
• Ormskirk line services will operate directly between Ormskirk and Hunts Cross, so passengers will not need to change trains at Liverpool Central.
• Kirkby line services will continue to terminate at Liverpool Central.
• Southport line services will have slight journey extension times.

   
Wirral Line services remain unchanged.

Check before you travel:
You can check your journey up to Sunday 6 December by using the National Rail Enquiries real-time Journey Planner.

If you are travelling from Monday 7 December, please check back closer to the time.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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Due to a reduction in demand and current restrictions on travelling around Europe in light of coronavirus, Eurostar are running a reduced service.

Please make sure you regularly check the latest government advice for both your origin and destination, as travel restrictions and quarantine periods may apply.

How is this affecting the train service?

• A reduced service is running between London, Lille, Paris and Brussels.
• The direct service between London and Amsterdam / Rotterdam is currently running.
• The direct service to Disneyland Paris is suspended until 5 December. You are still able to get to Disneyland Paris with a Eurostar train to Lille or Paris with a connection. More information here.
• Ashford International and Ebbsfleet International stations are closed for Eurostar services this year and in 2021. You will need to travel to / from London St Pancras International instead.
• A reduced service is running between London, Lille, Paris and Brussels.
• Eurostar services are currently unable to call at Calais Fréthun.
• For the remainder of the summer, services will be unable to call at Lyon Part Dieu, Avignon TGV & Marseille St Charles. You will need to travel to Lille or Paris and use a TGV train to get to these stations.

Essential travel information can be found on the Eurostar website here.

Twitter:
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Great Western Railway are operating an amended timetable due to the current coronavirus situation. Revised timetables can be found here. 

When planning your journey, please check the Covid alert level for your area and the area you are travelling to, as there may be restrictions in place.

More information on what Great Western are doing to help you travel safely can be found here.

London Paddington station has a one way system in operation at busy times. This will be in place at the country end of London Paddington station. Due to the sail bridge section being so narrow, passengers entering from H&C or Canalside will use the taxi facility route.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner. Please be aware that last minute alterations may be made to the timetable. You are urged to check the Journey Planner and Live Departure Boards regularly before you travel.

Twitter:
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Transport for London are restoring services and are running near-normal service levels.

If you are able, please consider walking or cycling. You can find existing and newly created walking and cycling routes around London here.   

When planning your journey, please check the Covid alert level for your area and the area you are travelling to, as there may be restrictions in place.

How will this affect my journey? 

London Overground: A slightly reduced service is operating.

TfL Rail: There are two trains per hour operating between London Paddington and Heathrow Airport and two trains per hour between London Paddington and Hayes & Harlington.

The normal timetable is operating between London Paddington and Reading and between London Liverpool Street and Shenfield.

DLR and London Underground: There is a slightly reduced frequency service operating on most DLR and London Underground routes. The Waterloo & City Line remains closed until further notice and there is currently no night Tube service.

Some stations are closed, have reduced opening times or are entrance or exit only. You can check the status of your local station here here.

What are the peak times to avoid travel?

If you must use public transport, please travel outside of the busy times. Current busiest times are between 05:45 and 08.15 and between 16:00 and 17:30. Certain stations, stops and interchanges are particularly busy at this time. You can find the most up to date list of these here. You can also see here for the most up to date information on how busy each station is.

The below lines are also particularly busy:

• Central line between South Woodford / Redbridge and Stratford
• Central line between Marble Arch and Tottenham Court Road
• Jubilee line between Stratford and Westminster
• District line between Dagenham Heathway and Aldgate East
• Victoria line
• London Overground between Stratford and Willesden Junction
• DLR between Woolwich Arsenal and Canning Town

Check before you travel:

If you are travelling with London Overground, you can check your journey using the National Rail Enquiries Journey Planner. 

If you are travelling with TfL Rail, you can check your journey up to and including Friday 4 December using the National Rail Enquiries Journey Planner.

You can check your journey on London Underground, DLR and Tram services using the Transport for London Journey Planner

Twitter:
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Chiltern Railways are operating a reduced timetable, in line with current passenger demand and government guidelines This timetable represents approximately 90% of a normal Chiltern Railways service and you can download the timetable here.

When planning your journey, please check the Covid alert level for your area and the area you are travelling to, as there may be restrictions in place.

More information from Chiltern Railways about what is being done to make sure you can travel safely can be found here.  

Check before you travel:
You can check your journey up to and including Friday 11 December using the National Rail Enquiries real-time Journey Planner. If you are travelling Saturday 12 December onwards, please check back nearer the time.

Twitter:
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All lines remain closed between Stonehaven and Montrose as the emergency services continue to work at the site of the derailed train near Stonehaven.

As a result of this, no trains can run between Stonehaven and Montrose. There is currently no estimate for when the line will fully reopen.

ScotRail:

Amendments to service:

• Trains are running between Aberdeen and Stonehaven, calling at Portlethen.
• Trains are running between Montrose and Edinburgh (Monday to Saturday) and between Montrose and Dundee (Sunday).
• Buses are running between Aberdeen and Dundee. Please note: due to social distancing on replacement buses, capacity is extremely limited.
• Trains that usually run between Aberdeen and Glasgow Queen Street will be amended to run between Dundee and Glasgow Queen Street only.

LNER:

Trains will not run between Aberdeen and Edinburgh. Replacement road transport is running between Aberdeen and Edinburgh in both directions. Buses should connect with train services, please speak with station staff for more information

CrossCountry:

Trains are unable to run between Aberdeen and Edinburgh. Rail replacement buses provided by CrossCountry will operate between Aberdeen, Dundee and Edinburgh in both directions.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Replacement bus travel advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Twitter:
If you would like to follow this incident on Twitter, please use #Stonehaven

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
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CrossCountry are operating a reduced timetable, in line with current passenger demand and government guidelines. Details of the service that is running can be found here.

When planning your journey, please check the Covid alert level for your area and the area you are travelling to, as there may be restrictions in place.

You must make a seat reservation when you purchase your ticket. Each customer will receive a reservation which will include your seat number and coach detail. The seat reservations will allow you to socially distance from other customers, with the allocation of a window seat. Please stick to your reservation to ensure that everyone can travel safely.

The latest advice, including how to travel safely and how to apply for a refund, can be found on CrossCountry's dedicated Coronavirus page. This page also contains the latest information about local restrictions across their network.

Check before you travel:
You can check your journey up to and including Friday 11 December using the National Rail Enquiries real-time Journey Planner.

If you are travelling from Saturday 12 December, please check back nearer to the time.

Twitter:
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Feedback:
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TransPennine Express are operating a reduced timetable, in line with current passenger demand and government guidelines. The revised timetable, which is approximately 82% of the normal service, can be found here.

When planning your journey, please check the Covid alert level for your area and the area you are travelling to, as there may be restrictions in place.

Guidance on travelling safely with TransPennine Express can be found here.

Check before you travel:

You can plan your journey up to and including Saturday 12 December using the National Rail Enquiries real-time Journey Planner. Some weekend and late night / early morning services may be effected by engineering work.

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Transport for Wales are operating a reduced timetable, in line with current passenger demand. The revised timetable can be found here.

New lockdown restrictions:

The Welsh Government has tightened coronavirus laws across a number of counties and boroughs to prevent the virus spreading. You can find the latest information and advice from the Government here.

What advice and information is available on crowding and social distancing?

The capacity of today's services, can be found here. This will help you decide which train to travel on to avoid the busiest times and services.

Pontypridd station:

There is a one way system operating at Pontypridd station. Please make sure you walk in the designated areas.

No service to some stations:

In order to maintain a safe distance between the conductor and customers, Transport for Wales need to be able to operate two train doors. Due to the short platform length at some stations, this is not possible. As a result, trains will not call at the below stations until further notice:

• Llanaber - Closest alternative station is Barmouth, which is 2.5 miles away
• Llanbedr - Closest alternative station is Pensarn, which is 1 mile away
• Llandanwg - Closest alternative station is Pensarn, which is 1 mile away
• Tygwyn - Closest alternative station is Talsarnau, which is 1.5 miles away
• Abererch - Closest alternative station is Penychain, which is 2.5 miles away
• Gilfach Fargoed - Closest alternative station is Bargoed, which is 1 mile away
• Llanfairpwll - Closest alternative station is Bangor, which is 4.5 miles away
• Valley - Closest alternative station is Holyhead, which is 3.5 miles away
• Hopton Heath - Closest alternative station is Bucknell, which is 3.5 miles away
• Sugar Loaf - Closest alternative station is Llanwrtyd Wells, which is 3 miles away

Check before you travel:
You can check your journey up to and including Friday 11 December using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 12 December onwards, please check back nearer the time.

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Train operating companies are running as many trains as they possibly can, in order to meet current levels of demand and to help with social distancing on board. Details of the timetables, and safe travel advice from each operator, is available via the Train Operating Company links towards the bottom of this page.

Social distancing means there will be reduced capacity on board trains. Please follow the advice given by your train operator regarding planning your journey. You also need to follow the latest advice from government and public health officials, and this includes local lockdown rules.

If you need to travel by National Rail, you must wear a face covering (unless you are exempt).

Please also follow the recommended guidance before you set off:

• Plan ahead and consider travelling at quieter times
• Carry hand sanitiser and wash your hands before and after travelling
• Follow social distancing guidance at stations, on platforms and on trains
• Do not travel if you or anyone in your household are showing symptoms of Covid-19

Local restrictions:

There are local restrictions in place in a number of areas. Please check the below links for the latest government advice:

• England
• Scotland
• Wales

More information:

For the latest Coronavirus guidance from the NHS, please visit nhs.uk/coronavirus.

Answers to the common questions that you are asking about train services can be found on our dedicated Coronavirus page.

You can click on the links below to find out more information from each Train Operating Company:

• Avanti West Coast
• c2c
• Caledonian Sleeper
• Chiltern Railways
• CrossCountry
• East Midlands Railway
• Eurostar
• Gatwick Express
• Grand Central
• Great Northern
• Great Western Railway
• Greater Anglia / Stansted Express
• Heathrow Express
• Hull Trains
• LNER
• London Northwestern Railway
• London Underground / London Overground / TfL Rail
• Merseyrail
• Northern
• ScotRail
• Southeastern
• South Western Railway
• Southern
• Thameslink
• TransPennine Express
• Transport for Wales
• West Midlands Railway

Waiting Rooms and Ticket Offices:
Some waiting rooms at stations remain closed for public safety. Some Ticket Offices also remain closed or have reduced opening times. Times on the station information pages may not match up to the current opening times.

Check before you travel
You are advised to check the Journey Planner as close to your time of travel as possible, as timetables and travel advice may be subject to late notice change.

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The Heart of Wales Line is currently closed between Llanelli and Shrewsbury. This is due to a freight train which derailed near Llangennech, and damage as a result of extreme weather between Llandrindod Wells and Craven Arms.

How is this affecting the train service?

Trains are unable to run between Llanelli and Shrewsbury.

Network Rail is working around the clock to repair both sites with the storm damage expected to be finished in November, while the section of the Heart of Wales line near Llangennech will reopen in the New Year.

Alternative travel options

Replacement buses:

Buses and minibuses will replace trains along the whole of the Heart of Wales Line route, between Swansea and Shrewsbury. For those stations with minibus-only access, customers may be required to change between larger buses and minibuses. A full size coach will operate a limited stop service and a minibus will serve all stations.

Buses will call at Hopton Heath by request.

The duration of road journeys can be considerably longer than the trains they replace. The duration of a typical bus journey along the whole route is between 6 and 7 hours.

For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Alternative rail routes:

Through travel along the whole of this route can be made via Newport / Hereford / Shrewsbury (Marches route).

Longer journeys, that involve starting or ending a journey at a station on the Heart of Wales Line, can be made via the Marches route and connecting with buses at Shrewsbury / Craven Arms / Swansea / Llanelli, providing such a journey can be completed using the advertised train and bus replacement services currently in place.

What happened?

On Wednesday 12 and Thursday 13 August, extreme weather resulted in damage to the railway in various locations between Llandrindod Wells and Craven Arms. The damage included a 350m stretch of ballast being washed away and a significant amount of debris being washed onto the track, resulting in the track being completely buried in some areas. Network Rail engineers are working around the clock to inspect and repair the damage, and will confirm how long the closure will last as soon as possible. More details can be found here.

On Wednesday 26 August, a freight train transporting diesel fuel derailed and caught fire in the Llangennech area. The remaining diesel from the wagons has been removed and the damaged wagons have all been removed from site by road. Network Rail are now repairing damage to the rail infrastructure. Regular updates from Network Rail can be found here and a short video can also be viewed here.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #HeartOfWalesLine

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

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On Monday 7 September we introduced a new timetable. Train times have changed and there are more frequent services on many routes.

We’ve reworked our timetable to give you more space, with around 50,000* extra seats each weekday, so you can travel with confidence.

To give you more choice and space, we’ve boosted our services up to 98% of our pre-COVID timetable.

A map of the service frequency is available here.

We’ve summarised the changes below and you can check your journey now using the Online Journey Planner. Alternatively, you can create your own personalised timetable by visiting this page.

*We’re providing over 50,000 extra seats compared to the pre-COVID timetable. Data is aggregated - some services may be slightly shorter, but most will be longer.

To travel with confidence, please try to travel off-peak, wear a face covering unless you are exempt and maintain social distancing. You can also use our new SeatFinder availability tool to see how busy your train is on our live departure boards.

Please buy your ticket online by signing up for The Key before travelling or use contactless and leave plenty of time for your journey.

Assisted travel

Our Assisted Travel service remains available to passengers as usual. You can find out more and book assistance here.

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Gatwick Express services remain temporarily suspended until further notice. Southern and Thameslink are still running to and from Gatwick Airport, and will provide journey options to both London and Brighton.

For more information, please visit this page.

Further information:

Gatwick Express have made these change in response to reduced passenger demand for the airport and to enable train drivers to be used on other services. This is in line with the health guidance issued by Public Health England and therefore please do check before you travel to keep up to date with any last minute alterations.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

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