Service disruptions and timetable changes
You can check individual journey delays via journey planner
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Details |
- Incident created
- 19/03/2020 21:43
- Last updated
- 16/04/2021 20:57
- Route affected
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Across the London Northwestern Railway network.
- Train operator affected
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London Northwestern Railway; National Rail;
- Description
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London Northwestern Railway are operating an amended timetable, which can be downloaded here.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here
Late notice changes to the timetable:
A limited weekday train service has resumed on the Abbey Line. The following train services will run between Watford Junction and St Albans Abbey from Monday to Friday:
- Watford Junction to St Albans Abbey: 05:54, 06:38, 07:21, 08:04, 09:39, 15:46, 16:33, 17:24, 18:11, 19:39 , 20:33, 21:33
- St Albans Abbey to Watford Junction: 06:10, 06:58, 07:42, 08:25, 10:00, 16:07, 16:54, 17:45, 18:32, 20:00, 20:54, 21:54
Buses will continue to run in place of cancelled services on this route and buses will replace all Saturday services. A limited train service, supplemented by buses, will begin running also on Saturdays from Saturday 17 April.
You may use your ticket on Arriva The Shires bus route 321 SAPPHIRE Line: Watford Junction - Watford North - Garston - Bricket Wood - How Wood (nearby) - St Albans Abbey - St Albans.
A limited train service has resumed between Bedford and Bletchley on Monday to Saturday, with buses supplementing the service between Bedford and Bletchley. Larger vehicles are being provided on this route to make sure there is room for social distancing.
Where can I find more information?
Advice on travelling with confidence on London Northwestern Railway services can be found here.
Check before you travel:
You can check your journey up to and including Saturday 15 May using the National Rail Enquiries real-time Journey Planner. The timetable for journeys from Sunday 16 May has not yet been finalised in Journey Planners. Please check closer to the time of travel.
Please note that timetables are correct only until Saturday 24 April for branch line services (Watford Junction - St Albans Abbey and Bedford - Bletchley.)
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 20/03/2020 19:48
- Last updated
- 16/04/2021 08:04
- Route affected
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All West Midlands Railway routes.
- Train operator affected
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National Rail; West Midlands Railway;
- Description
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West Midlands Railway are operating an amended timetable, in line with government guidelines and current passenger demand. The revised timetable can be downloaded here.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
Late notice changes to the timetable:
Leamington Spa - Coventry - Nuneaton:
Buses are replacing trains on this route. From Monday 26 April, a reduced train service will operate between Leamington Spa and Nuneaton. Buses will continue to supplement the service.
Journey Planners for this route are currently updated until Friday 23 April.
Stourbridge Junction - Stourbridge Town:
There will be a normal service between Stourbridge Junction and Stourbridge Town, but the last services of the day will be earlier than normal until further notice.
Hereford / Worcester - Birmingham Snow Hill - Leamington Spa / Stratford-upon-Avon:
A reduced service is operating on the Birmingham Snow Hill lines on weekday afternoons.
Where can I find more information?
Advice on travelling with confidence on West Midlands Railway services can be found here.
Check before you travel:
You can check your journey up to and including Saturday 15 May using the National Rail Enquiries real-time Journey Planner.
Timetables from Sunday 16 May are not yet available. Please check closer to the time of travel.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.
Rail replacement bus information:
For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page.
You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 20/03/2020 10:46
- Last updated
- 16/04/2021 04:23
- Route affected
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All Greater Anglia and Stansted Express routes
- Train operator affected
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Greater Anglia; Stansted Express;
- Description
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Greater Anglia and Stansted Express are running a reduced timetable in line with current passenger demand and current government advice.
The current level of service across the Greater Anglia network stands at approximately 82% of the normal timetable and most of the network is receiving at least an hourly service.
Stansted Express service are continuing to run at a frequency of 2 to 3 trains per hour.
Where can I find more information?
You can find timetable information here.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
You can find the latest travel advice by clicking on the links below:
Check before you travel:
You can plan your journey up to and including Sunday 02 May using the National Rail Enquiries real-time Journey Planner.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK.
Feedback:
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- Incident created
- 24/03/2021 18:13
- Last updated
- 15/04/2021 21:23
- Route affected
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Various routes across the ScotRail network.
- Train operator affected
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ScotRail;
- Description
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Industrial action is taking place across the ScotRail network every Sunday up to and including Sunday 2 May.
Trains will be cancelled across several key routes as listed below:
- Aberdeen - Glasgow Queen Street / Edinburgh
- Aberdeen - Inverurie / Inverness
- Aberdeen - Perth / Dundee
- Edinburgh - Inverness / Aberdeen
- Edinburgh - Inverkeithing / Glenrothes / Kirkcaldy / Perth / Dundee
- Edinburgh - Stirling / Dunblane
- Edinburgh - Tweedbank
- Edinburgh - North Berwick
- Edinburgh - Glasgow Central via Shotts
- Glasgow Queen Street - Edinburgh via Falkirk High
- Glasgow Queen Street - Anniesland
- Glasgow Queen Street - Stirling / Alloa / Dunblane / Perth / Dundee
- Glasgow Queen Street - Inverness / Aberdeen
- Glasgow Queen Street - Cumbernauld
- Glasgow Central - Barrhead / Kilmarnock / Dumfries / Carlisle
- Glasgow Central - Stranraer
- Glasgow Queen Street - Crianlarich / Oban / Fort William / Mallaig
- Inverness - Kyle of Lochalsh / Wick
Advice for key workers:
For key workers, there will be limited buses serving University Hospital Hairmyres, Queen Margaret Hospital Dunfermline and Victoria Hospital Kirkcaldy.
Essential travel advice:
If your journey is affected on Sundays, you can use your ticket to travel instead on the day before or after. If you would prefer not to travel, you can request a refund on your ticket here.
Check before you travel:
If you are travelling on Sunday 18 April or Sunday 25 April, you can use the National Rail Enquiries Journey Planner.
The Journey Planner has not yet been updated with the revised timetable for Sunday 2 May. Please check back closer to the time of travel.
Twitter:
If you would like to follow this incident on Twitter, please use #ScotRailStrike
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Feedback:
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- Incident created
- 20/03/2020 19:18
- Last updated
- 15/04/2021 20:43
- Route affected
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Between London Paddington and Heathrow Airport
- Train operator affected
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Heathrow Express;
- Description
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Heathrow Express are currently operating a normal service with trains every 15 minutes, although social distancing and additional safety measures remain in place.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information from the Government website here.
What advice and information is available on crowding and social distancing?
More information on what Heathrow Express is doing to help you travel safely can be found on their website here.
Check your journey before you travel:
Please check your journey using the National Rail Enquiries real-time Journey Planner.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 19/03/2020 16:26
- Last updated
- 15/04/2021 19:56
- Route affected
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All routes across the South Western Railway network
- Train operator affected
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South Western Railway;
- Description
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A revised South Western Railway service is in operation in line with the latest government advice and current passenger demand. You can find the latest timetables for each route here.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
More information from South Western Railway about what is being done to make sure you can travel with confidence can be found here.
Check before you travel:
You can check your journey on midweek dates up to Friday 23 April, and weekend dates up to Sunday 9 May, using the National Rail Enquiries real-time Journey Planner.
If you are travelling on any other dates, please check again closer to the time of travel.
Please also be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 30/01/2021 01:48
- Last updated
- 15/04/2021 08:54
- Route affected
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Various routes across the Southeastern network.
- Train operator affected
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Southeastern;
- Description
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We are currently running an amended timetable in response to the COVID-19 pandemic.
These changes reflect current levels of demand, the availability of our colleagues and will ensure that those passengers who need to travel with us have as comfortable a journey as possible.
The current government guidance is to keep journeys to a minimum.
Southeastern’s teams are continuing to work hard to make sure that if you need to travel on our trains, you can travel with confidence, by planning ahead, booking tickets online – paying with contactless wherever possible - and avoiding travelling at busy times using our SeatFinder tools.
Responding to the pandemic means that information in the journey planner is not available as far in advance as usual. Journey Planners are up to date for weekdays up to Friday 14 May.
If you're travelling at the weekend, train times may not be confirmed until shortly before the start of each weekend, so please reconfirm your journey from the Friday before travel.
When you travel with us, please remember to carry hand sanitiser, wear a face covering and observe 1m+ distancing, in line with government guidance.
For more information please check our Coronavirus FAQs.
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- Incident created
- 20/03/2020 08:51
- Last updated
- 15/04/2021 04:55
- Route affected
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Across the ScotRail network
- Train operator affected
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ScotRail;
- Description
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ScotRail are operating a reduced timetable, in line with government advice and current passenger numbers. It currently reflects a service of approximately 65% of the pre-pandemic level.
The latest timetable change was made on Monday 1 February. You can find more information about the current service levels on each route here.
Where can I find more information?
When planning your journey, please check the Scotland Government website as there may be restrictions in place.
The latest travel guidance from ScotRail can be found here.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Please note that industrial action is affecting ScotRail on 6 consecutive Sundays beginning on Sunday 28 March. The amended timetable is not yet showing on Sundays from Sunday 2 May. More details can be found here.
Please be aware that train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible. Additionally, some weekend and late night / early morning services may be affected by engineering work.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 20/03/2020 08:23
- Last updated
- 15/04/2021 04:23
- Route affected
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- Train operator affected
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LNER;
- Description
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LNER are operating a reduced timetable, in line with current passenger demand and government guidelines. The current timetable can be found here. LNER generally publish timetables 2 weeks in advance.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find links to the latest information for England here and for Scotland here.
What advice and information is available on crowding and social distancing?
To help keep you safe when you travel with LNER and to support social distancing, the number of passengers able to travel on each service has been significantly reduced. Therefore, if you are travelling on LNER services you will need to make a reservation before you travel and you must sit in your designated seat. You can book your seat reservation here.
Where can I find more advice and information?
Advice on how to travel with confidence from LNER can be found here.
Check before you travel:
You can check your journey up to and including Saturday 29 May by using the National Rail Enquiries real-time Journey Planner.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.
Some weekend and late night / early morning services may also be affected by engineering work.
You can also check the information for LNER on our Informed Traveller page for the date(s) you plan to travel on.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 20/03/2020 20:00
- Last updated
- 15/04/2021 04:19
- Route affected
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All routes between Scotland and London Euston
- Train operator affected
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Caledonian Sleeper;
- Description
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Caledonian Sleeper are operating a reduced timetable, in line with government restrictions and guidelines.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find links to the latest information for England here and for Scotland here.
The following services are currently operating (in both directions):
- Inverness - London Euston
- Edinburgh - London Euston
Up to and including Wednesday 28 April 2021, the following services will be suspended (in both directions):
- Fort William - London Euston
- Aberdeen - London Euston
- Glasgow Central - London Euston
Where can I find more information?
More information from Caledonian Sleeper, including safe travel advice and refund advice, can be found here.
Check before you travel:
You can plan your journey up to and including Monday 26 April using the National Rail Enquiries real-time Journey Planner
If you are travelling from Tuesday 27 April onwards, please check back nearer to the time of travel.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 05/03/2021 15:19
- Last updated
- 14/04/2021 10:35
- Route affected
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- Train operator affected
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National Rail;
- Description
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Southern are operating an amended timetable in order to match the current demand for travel.
In response to customer feedback, and to support local schools at busy times, from Monday 19 April Southern are reintroducing some more train services. More details of these additional services and downloadable timetables can be found here.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
For more information on timetables, refunds and how Southern are supporting safe travel, please see the Coronavirus information page on their website.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Please be aware that services may be subject to short notice changes due to engineering work, particularly on evenings and weekends. Please check your journey again as close as possible to the time of travel.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 20/03/2020 18:25
- Last updated
- 14/04/2021 03:58
- Route affected
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All Chiltern Railways routes
- Train operator affected
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Chiltern Railways;
- Description
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Chiltern Railways are currently operating a reduced timetable, in line with passenger demand and government guidelines. You can download the timetable for the date you are travelling here.
Where can I find more information?
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
More information from Chiltern Railways about what is being done to make sure you can travel with confidence can be found here.
Check before you travel:
You can plan your journey up to and including Friday 16 April using the National Rail Enquiries real-time Journey Planner.
Train times from Monday 26 April until Sunday 16 May are not currently showing correctly in the Journey Planners. If you intend to travel between these dates, please check again closer to the time of travelling.
The Journey Planner is showing the correct timetable from Monday 17 May onwards, so you can use it to plan your journey from this date as normal.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 19/01/2021 05:14
- Last updated
- 13/04/2021 09:17
- Route affected
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All Avanti West Coast services
- Train operator affected
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Avanti West Coast;
- Description
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Avanti West Coast are operating a reduced timetable, in line with current passenger demand and government guidelines. The amended timetable for the coming week can be found here.
There are different restrictions in place across England, Scotland and Wales. Please check the below links for the latest government advice:
Seat reservations:
Avanti West Coast have reduced the number of available seats onboard their trains. Therefore, you are strongly advised to book a place on the train prior to travelling.
All advance tickets will come with a reservation. If you're booking a flexible ticket (off-peak or anytime) in advance, please request a reservation with it.
If you are a Season ticket holder, please book your place by emailing: [email protected].
Changing your travel plans:
Should you need to change your travel plans, you can click here to find out more about refunds and amendments.
Needing assistance for your journey:
Avanti West Coast are still assisting customers onboard and at stations with extra measures in place to ensure the safety of you and their teams.
Safer Travels Pledge:
More information about what is being done to make sure you can travel safely can be found here.
Check before you travel:
Timetables are correct in the National Rail Enquiries real-time Journey Planner up to and including Thursday 29 April.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 19/03/2020 16:19
- Last updated
- 13/04/2021 06:38
- Route affected
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Various routes on the Northern network
- Train operator affected
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Northern;
- Description
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Northern are operating a reduced service in line with current passenger numbers and government guidelines.
You can find the current timetables for each route here.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
Advice from Northern on travelling with confidence on their services can be found here.
Check before you travel:
You can check your journey up to and including Saturday 15 May using the National Rail Enquiries real-time Journey Planner.
The standard Northern timetable is showing on journeys from Sunday 16 April onwards - please check again closer to the time of travel.
Please be aware that train schedules may change at short notice. Your journey may also be subject to alteration due to engineering work, particularly on weekends and late night / early morning. Please check your journey as close as possible to the time of travel.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.
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- Incident created
- 19/03/2020 17:39
- Last updated
- 13/04/2021 06:25
- Route affected
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Between Beverley / Hull and London Kings Cross
- Train operator affected
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Hull Trains;
- Description
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Hull Trains services have resumed operation and are currently running a reduced service in line with passenger demand and current government advice.
Timetables for Hull Trains can be found on the Hull Trains website. Where can I find more information?
You can find more information on the Hull Trains Coronavirus information page.
You can find the latest government advice here.
Check your journey:
You can plan your journey using the National Rail Enquiries real-time Journey Planner.
Please note, there is no Hull Trains service from 23 to 25 April due to planned engineering work at London Kings Cross.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 20/03/2020 09:13
- Last updated
- 13/04/2021 04:10
- Route affected
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Between London Fenchurch Street and Grays / Southend Central / Shoeburyness
- Train operator affected
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c2c;
- Description
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A reduced timetable is operating across the c2c network, in line with current government guidelines and passenger demand. You can download the timetable here.
Please note that due to the current travel situation train schedules may change at short notice, with some cancellations occurring on the day. We advise you to check your journey as close to the time of travel as possible.
Safe travel advice:
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
Social distancing is possible on the majority of c2c services, however trains are generally busiest between 06:30 and 07:30 on weekdays. A list of c2c's busiest trains can be found here. You are advised to re-plan your journey to avoid these trains.
Where can I find more information?
More information about what c2c are doing to help you travel with confidence is available here.
Check before you travel:
You can check your journey up to and including Sunday 25 April using the National Rail Enquiries real-time Journey Planner.
Train times after this date have not yet been updated to reflect the amended timetable.
Some weekend and late night / early morning services may be affected by engineering work so please check journey planners and live departure boards before commencing your journey.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 09/04/2021 12:58
- Last updated
- 13/04/2021 08:49
- Route affected
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- Train operator affected
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National Rail;
- Description
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In line with Government guidance and the request from the Royal Family, rail companies are advising people not to travel to Royal Residences during this period.
The Royal Family has asked members of the public to consider making a donation to a charity instead of leaving floral tributes in memory of His Royal Highness The Duke of Edinburgh. An online Book of Condolence for those who wish to leave messages is available on the Royal Household website
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- Incident created
- 19/03/2020 16:17
- Last updated
- 12/04/2021 17:10
- Route affected
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All routes across the Merseyrail network
- Train operator affected
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Merseyrail;
- Description
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Merseyrail are currently running a reduced service, in line with current passenger demand and the latest government guidelines.
You can find the latest timetable information here.
Where can I find more information?
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
Travel advice from Merseyrail and answers to FAQs can be found here.
Check before you travel:
You can check your journey up to Saturday 15 May by using the National Rail Enquiries real-time Journey Planner.
Train times from Sunday 16 May onwards are not yet showing accurately in Journey Planners.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise that you check your journey as close to the time of travel as possible.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 20/03/2020 09:23
- Last updated
- 12/04/2021 15:29
- Route affected
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Between Sunderland / Bradford Interchange and London Kings Cross
- Train operator affected
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Grand Central;
- Description
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Grand Central are operating a reduced timetable and a seat reservation will be required to travel on a Grand Central service. More details can be found here.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
Check before you travel:
You can check your journey up to and including Saturday 11 September using the National Rail Enquiries real-time Journey Planner.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible. Additionally, some weekend and late night / early morning services may be effected by engineering work.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 19/03/2020 16:13
- Last updated
- 12/04/2021 06:42
- Route affected
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Between London St Pancras International and Paris / Lille / Brussels / Rotterdam / Amsterdam.
- Train operator affected
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Eurostar;
- Description
-
Due to a reduction in demand and current restrictions on travelling around Europe in light of coronavirus, Eurostar are running a significantly reduced service.
Please make sure you regularly check the latest government advice for both your departure and arrival locations, as travel restrictions, quarantine periods and the requirement to take a COVID-19 test may apply. It is also important to make sure that your reason for travel is permitted by the country you are visiting. You can visit the Eurostar website to check these requirements here.
How is this affecting the train service?
Eurostar are unable to operate services to and from the following stations until further notice:
- The direct service to / from Disneyland Paris is suspended until 15 July 2021.
- Ashford International and Ebbsfleet International stations are closed for Eurostar services until at least the end of 2021. You will need to travel to / from London St Pancras International instead.
- Eurostar services are currently unable to call at Calais Fréthun.
Check before you travel:
Essential travel information can be found on the Eurostar website here.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
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- Incident created
- 20/03/2020 18:51
- Last updated
- 03/04/2021 07:47
- Route affected
-
- Train operator affected
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Great Western Railway;
- Description
-
Great Western Railway are operating an amended timetable due to the current coronavirus situation. Revised timetables can be found here.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find links to the latest information for England here and Wales here.
More information on what Great Western Railway are doing to help you travel with confidence can be found here.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Please be aware that last minute alterations may be made to the timetable. You are urged to check the Journey Planner and Live Departure Boards regularly before you travel.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 20/03/2020 19:38
- Last updated
- 02/04/2021 01:46
- Route affected
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All Transport for Wales routes
- Train operator affected
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Transport for Wales;
- Description
-
Transport for Wales are operating a reduced timetable, in line with current passenger demand.
Details of the current timetable can be found here.
Current restrictions:
You can find the latest information and advice from the Welsh Government here.
What advice and information is available on crowding and social distancing?
The capacity of today's services can be found here. This will help you decide which train to travel on to avoid the busiest times and services.
Check before you travel:
You can check your journey up to and including Friday 15 May using the National Rail Enquiries real-time Journey Planner.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible. Additionally, some weekend and late night / early morning services may be effected by engineering work.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 20/03/2020 17:30
- Last updated
- 01/04/2021 09:38
- Route affected
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- Train operator affected
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CrossCountry;
- Description
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CrossCountry are operating a reduced timetable, in line with current passenger demand and government guidelines. Details of the service that is running can be found here.
There are different restrictions in place across England, Scotland and Wales. Please check the below links for the latest government advice:
Seat reservations:
You must make a seat reservation when you purchase your ticket. Each customer will receive a reservation which will include your seat number and coach detail. The seat reservations will allow you to socially distance from other customers, with the allocation of a window seat. Please stick to your reservation to ensure that everyone can travel safely.
Where can I find more information?
The latest advice to help you travel with confidence can be found on CrossCountry's dedicated Coronavirus advice page.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner until Friday 14 May.
Timetables from Saturday 15 May have not yet been finalised. Please check again closer to the time of travel.
Please be aware that last minute alterations may be made to the timetable. You are urged to check the Journey Planner and Live Departure Boards regularly before you travel.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 20/03/2020 18:41
- Last updated
- 01/04/2021 05:54
- Route affected
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All East Midlands Railway routes
- Train operator affected
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East Midlands Railway;
- Description
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East Midlands Railway are operating a reduced timetable, in line with current passenger demand and government guidelines.
The current timetables can be found here (under the timetables section).
What advice and information is available on crowding and social distancing?
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
Social distancing measures will significantly reduce the number of customers allowed on East Midlands Railway trains – please check journey planners before you travel and avoid travelling at peak times.
To help customers with maintaining social distancing on the their services, East Midlands Railway have released a Seat Finder tool which shows how crowded trains are across their network. Please click here to visit the Seat Finder page.
Where can I find more information?
You can find more information and advice by visiting the East Midlands Railway website here.
Check before you travel:
You can check your journey up to and including Saturday 15 May using the National Rail Enquiries real-time Journey Planner.
Please be aware that your journey may be subject to short notice alteration due to current restrictions on travel. Please check your journey again as close as possible to the time of travel.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 19/03/2020 16:22
- Last updated
- 01/04/2021 05:53
- Route affected
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TransPennine Express routes.
- Train operator affected
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TransPennine Express;
- Description
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TransPennine Express are operating a reduced timetable, in line with current passenger demand and government guidelines.
The current timetable represents approximately 60% of the pre-COVID service levels. Timetables for all routes can be found here.
Where can I find more information?
When planning your journey, please check the latest government advice as restrictions may be in place. You can find links to the latest information for England here and for Scotland here.
Guidance and information on travelling with confidence on TransPennine Express services can be found here.
Check before you travel:
You can plan your journey up to and including Saturday 15 May using the National Rail Enquiries real-time Journey Planner. For journeys after this date, please check again closer to the time of travel.
Please be aware that due to the current restrictions on travel, train schedules may change at short notice. We advise you to check your journey as close to the time of travel as possible.
Some weekend and late night / early morning services may also be affected by engineering work.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.
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- Incident created
- 05/03/2021 15:04
- Last updated
- 01/04/2021 05:49
- Route affected
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All Great Northern routes
- Train operator affected
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National Rail;
- Description
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Great Northern are operating an amended timetable in order to match the current demand for travel.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Please be aware that services may be subject to short notice changes due to engineering work, particularly on evenings and weekends. Please check your journey again as close as possible to the time of travel.
For more information on timetables, refunds and how Great Northern are supporting safe travel, please see the Coronavirus information page on their website.
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 05/03/2021 15:25
- Last updated
- 01/04/2021 05:48
- Route affected
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- Train operator affected
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National Rail;
- Description
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Thameslink are operating an amended timetable in order to match the current demand for travel.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Please be aware that services may be subject to short notice changes due to engineering work, particularly on evenings and weekends. Please check your journey again as close as possible to the time of travel.
For more information on timetables, refunds and how Thameslink are supporting safe travel, please see the Coronavirus information page on their website
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
We want to make information better – tell us how! Fill out this onlineDisruption Survey.
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- Incident created
- 19/03/2020 12:33
- Last updated
- 01/04/2021 05:19
- Route affected
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Gatwick Express between London Victoria and Gatwick Airport / Brighton
- Train operator affected
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Gatwick Express;
- Description
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Gatwick Express services remain suspended until further notice.
Southern and Thameslink are still running to and from Gatwick Airport, and will provide journey options to both London and Brighton.
For more information, please visit this page.
Further information:
Gatwick Express have made these changes in response to reduced passenger demand for the airport and to enable train drivers to be used on other services. This is in line with the health guidance issued by Public Health England and therefore please do check before you travel to keep up to date with any last minute alterations.
For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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- Incident created
- 19/03/2020 16:32
- Last updated
- 01/02/2021 06:45
- Route affected
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Routes across the London Overground, TfL Rail and London Underground network
- Train operator affected
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London Overground; London Underground; TfL Rail;
- Description
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Transport for London are currently running near-normal service levels. Social distancing measures and extra safety measures have been put in place so that if you must travel by public transport, you can travel with confidence. You can find the latest safe travel guidance from Transport for London here.
When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.
If you are able, please consider walking or cycling. You can find walking and cycling routes around London here.
How will this affect my journey?
London Overground: A slightly reduced service is operating.
TfL Rail: A full service is running on all routes.
DLR and London Underground: There is a slightly reduced frequency service operating on most DLR and London Underground routes. The Waterloo & City Line remains closed until further notice and there is currently no night Tube service.
Some stations are closed, have reduced opening times or are entrance or exit only. You can check the status of your local station here here
What are the best times to travel?
The current quietest times to travel are between 08:15 and 16:00 and after 17:30 on weekdays. On weekends, before noon and after 18:00 are generally the quietest times. You can find more information about quiet times here.
Certain stations, stops and interchanges can be particularly busy at peak times. You can find here the most up to date information on how busy each station is.
Check before you travel:
If you are travelling with London Overground and TfL Rail, you can check your journey using the National Rail Enquiries Journey Planner.
You can check your journey on London Underground, DLR and Tram services using the Transport for London Journey Planner
Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK
Feedback:
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Check planned engineering work
