Latest travel news

Great Northern services between Finsbury Park and Moorgate are currently disrupted due to a number of incidents. These include the following:

• A points failure at Moorgate
• A problem which is currently under investigation at Moorgate 

A reduced service is running between Finsbury Park and Moorgate. Some services to/from Moorgate will be diverted to/from London Kings Cross. Disruption is expected until 11:00.

Customer Advice

Due to a points failure, a reduced Great Northern service is operating to and from Moorgate.

These reduced services are being further delayed by another problem which is currently under investigation.

Planned service changes:

Stopping services from Stevenage or Hertford North will be diverting to London Kings Cross after leaving Finsbury Park, not calling at Drayton Park, Highbury & Islington, Essex Road, Old Street or Moorgate.

Trains which usually run from Moorgate towards Welwyn Garden City will instead start from Finsbury Park.
This means you may need to change trains at Finsbury Park to reach your destination. Please check journey planners before travelling and leave around 10 minutes of extra time to complete your journey.

Other services will now be delayed and we are working to assess the situation. If delays continue, other trains may also be diverted into London Kings Cross.

Can you tell me more about the incident?

A points failure is currently affecting one of the platforms at Moorgate, meaning capacity for our trains at this station is halved. Network Rail engineers are working to rectify the issue, but we expect full repairs may need to wait until the morning peak hours have finished. We have reduced our train service to prevent congestion from forming.

We have also identified further delays to trains at Moorgate, and we are investigating further.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #Moorgate

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

A fault with the signalling system between London Liverpool Street and Shenfield is causing disruption to journeys between these stations. Trains may be cancelled or delayed by up to 60 minutes.

Major disruption is expected until 10:45.

Customer advice:

Greater Anglia

Services between Cambridge, Stansted Airport, Hertford East and Liverpool Street have not been affected.

Passengers from Norwich, Diss, Stowmarket and Ipswich may travel via Cambridge into Liverpool Street. Greater Anglia tickets will be accepted on that route.

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

TfL Rail

TfL Rail customers may use London Underground and London Buses on reasonable routes.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #LondonLiverpoolStreet

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
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A broken down train between Chislehurst and Hither Green is causing disruption between these stations. Trains may be delayed, cancelled or revised.

Disruption is expected until 09:30.

What's happened?

A freight train has broken down between Grove Park and Petts Wood on one of the Orpington bound lines. Network rail response staff are on site and a rescue engine is on its way from Tonbridge.

How does this affect my journey?

Until the train is moved there will be some alterations to services between Orpington and London Bridge. including diversions to alternative London Terminals.

What do I need to do?

You can use London Underground at no extra cost on reasonable routes.

Please check your journey and allow extra time to reach your destination.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #Chislehurst

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
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Trains are now returning to normal between Eastbourne and Hastings following a fault with a set of barriers at a level crossing at Normans Bay. However whilst service recovers services may still be delayed.

This is expected until 08:45.

Customer Advice

The fault with the level crossing at Normans Bay has been fixed and we are working to resume a good service in this area.

However, some Southern services between Eastbourne and Hastings have already been delayed. Journeys may still take up to 10-20 minutes longer than usual.

Some late-running trains may also be revised to call at fewer stations en route.

Please check the status of your train before you travel and leave extra time if it is affected.

Can you tell me more about the incident?

Just before 08:00, Network Rail reported a fault with Havensmouth Level Crossing, which is next to Normans Bay Station. This has delayed a number of trains, but the issue has been quickly resolved and our services are now able to travel over the level crossing as planned.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #NormansBay

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
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Poor rail conditions between Reading and Staines means trains have to run at reduced speeds between these stations. Services may be delayed by up to 15 minutes, cancelled or revised.

Some trains have also been amended to not call at Sunningdale and Longcross.

We anticipate disruption will continue until 09:00.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #Sunningdale

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
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A fault with a train at Hatfield Peverel is casuing disruption between Shenfield and Witham. Trains may be cancelled, delayed or revised.

Disruption is expected until 09:00.

Customer Advice:

Passengers from Norwich, Diss, Stowmarket and Ipswich may travel via Cambridge to London. Once at Cambridge, passengers may travel on either Greater Anglia services to London Liverpool Street or Great Northern services to London Kings Cross.

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #HatfieldPeverel

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
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A fault on one of the Island Line trains means that a reduced service will be in operation until the end of the day.

One train per hour will run in each direction, as follows:

• Departing Shanklin at 18 minutes past the hour
• Departing Ryde Pier Head at 49 minutes past the hour

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #IslandLine

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

Following the recent Government announcement that England is to enter an initial four week period of restrictions, Grand Central has made the decision to temporarily suspend its service until Wednesday 2 December.

Advice for customers who have purchased Grand Central tickets until Wednesday 2 December:

You can claim a full refund on your ticket or you can change your tickets to a later date (from Thursday 3 December onwards).

Tickets remain on sale for trains departing from Thursday 3 December onwards.

Advice for customers travelling with Grand Central from Thursday 3 December:

Grand Central will resume their service on Thursday 3 December, however they will run to a reduced frequency until further notice. You can find details of what trains will be cancelled and an alternative proposed service here.

Please be aware that reservations are required on all Grand Central services. More details on how you can reserve your seat are available here.

Check before you travel:

You can check your journey up to and including Sunday 13 December using the National Rail Enquiries Journey Planner.

If you are travelling from Monday 14 December, please check back closer to the time of travel.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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West Midlands Railway are operating an amended timetable, although many routes have now returned to pre-COVID levels of capacity. The revised timetable can be downloaded here. 

Advice on travelling with confidence safely on West Midlands Railway services can be found here.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

Advice for customers travelling between Leamington Spa and Nuneaton:

A temporary reduced timetable will be in place between Leamington Spa and Nuneaton on Saturday 28 November and from Monday 30 November until Thursday 3 December. Alternative road transport will run in place of cancelled train services.

Journey Planners for this route will be updated the night before, so please check on the day of travel for accurate times.

For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Check before you travel:
You can check your journey up to and including Saturday 12 December using the National Rail Enquiries real-time Journey Planner. If you are travelling from Sunday 13 December, please check again closer to the time of travel.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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From Monday 16 November we are running a reduced timetable in response to the current phase of the pandemic.

This timetable reflects reduced passenger demand and the need for some frontline colleagues who keep our network running, to follow personal NHS advice and self-isolate.

The new timetable is designed to enable us to run a resilient service and will help prevent short notice cancellations, should more frontline colleagues be affected by the virus.

Throughout the pandemic, we’ve continually monitored passenger numbers and responded with adjustments to our timetable. The slight reduction to services this winter will also ensure that the number of services better meets changed patterns of demand. Where necessary, further adjustments will be made to support social distancing on busier routes as part of our safer travel pledge to ensure that if you need to, you can travel with confidence.

The timetables are now available here and in the online Journey Planner.

A map of the planned service frequency can be found here.

To travel with confidence, please try to travel off-peak, wear a face covering unless you are exempt and maintain social distancing. You can also use our new SeatFinder availability tool to see how busy your train is on our live departure boards.

Please buy your ticket online by signing up for The Key before travelling or use contactless and leave plenty of time for your journey.

Check your journey details using our journey planner.

Travelling over Christmas and New Year?

Our reduced timetable will be in place over Christmas & New Year but the changes are not currently shown in the journey planner. Correct information will be shown from the following dates:

• Travel between 21 & 23 December: The journey planner will be updated by 4 December.
• Travel on Christmas Eve and between 27 December and 1 January: The journey planner will be updated by Friday 10 December.
• Travel on 2 & 3 January: the journey planner will be updated by 17 December.

Assisted travel

Our Assisted Travel service remains available to passengers as usual. You can find out more and book assistance here.

Twitter

If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback

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Chiltern Railways are operating a reduced timetable, in line with current passenger demand and government guidelines. Further timetable changes have been made from Monday 16 November, and these changes are expected to remain in place until Monday 14 December. You can download the timetable here.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

More information from Chiltern Railways about what is being done to make sure you can travel with confidence can be found here.  

Check before you travel:
You can check your journey up to and including Friday 1 January using the National Rail Enquiries real-time Journey Planner. If you are travelling Saturday 2 January onwards, please check back nearer the time.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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ScotRail are operating approximately 90% of their normal timetable, with a full service at peak times.

When planning your journey, please check the Scotland Government website as there may be restrictions in place. 

The latest travel advice from ScotRail can be found here.

Check before you travel:
You can check your journey up to and including Saturday 12 December using the National Rail Enquiries real-time Journey Planner

A new ScotRail timetable will run from Sunday 13 December. Please check back nearer the time for more details on this timetable.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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Gatwick Express services remain suspended until further notice. Southern and Thameslink are still running to and from Gatwick Airport, and will provide journey options to both London and Brighton.

For more information, please visit this page.

Further information:

Gatwick Express have made these changes in response to reduced passenger demand for the airport and to enable train drivers to be used on other services. This is in line with the health guidance issued by Public Health England and therefore please do check before you travel to keep up to date with any last minute alterations.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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Due to a reduction in demand and current restrictions on travelling around Europe in light of coronavirus, Eurostar are running a reduced service.

Please make sure you regularly check the latest government advice for both your origin and destination, as travel restrictions and quarantine periods may apply.

How is this affecting the train service?

• A reduced service is running between London, Lille, Paris and Brussels.
• The direct service between London and Amsterdam / Rotterdam is currently running.
• The direct service to Disneyland Paris is suspended until 12 February 2021. You are still able to get to Disneyland Paris with a Eurostar train to Lille or Paris with a connection.
• Ashford International and Ebbsfleet International stations are closed for Eurostar services this year and in 2021. You will need to travel to / from London St Pancras International instead.
• Eurostar services are currently unable to call at Calais Fréthun.

Check before you travel:

Essential travel information can be found on the Eurostar website here.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Heathrow Express are operating a reduced half hourly service, in line with current passenger demand and government guidelines.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

What advice and information is available on crowding and social distancing?

More information on what Heathrow Express is doing to help you travel safely can be found here.

London Paddington station has a one way system in operation at busy times. This will be in place at the country end of London Paddington station. Due to the sail bridge section being so narrow, passengers entering from H&C or Canalside will use the taxi facility route.

Check your journey before you travel:

Please check your journey for up to and including Monday 14 December using the National Rail Enquiries real-time Journey Planner.

Some future dates may not yet be confirmed. Please check the information for Heathrow Express on our Informed Traveller page for the date(s) you plan to travel on.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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From Monday 23 November onwards, c2c are operating a reduced timetable which will be in place until further notice. This is in response to current government advice, reduced passenger demand and staff availability.

The current timetable can be downloaded here. The majority of reductions will be to off-peak and late night services where demand is at its lowest. Early morning, late afternoon and school trains will remain largely unaltered.

Travel advice:

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

Capacity on board trains remains extremely limited as social distancing measures are in place.

Currently services arriving into central London before 08:00 are the busiest. You are recommended to defer travel until after 08:00, as this means you'll be more likely to find space on the train to socially distance. A list of c2c's busiest trains can be found here. You are advised to replan your journey to avoid these trains.

Where can I find more information?

More information about what c2c are doing to help you travel with confidence is available here.

Check before you travel:
You can check your journey up to and including Thursday 17 December using the National Rail Enquiries real-time Journey Planner.

If you are planning to travel from Friday 18 December onwards, please check back closer to the time. 

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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Transport for Wales are operating a reduced timetable, in line with current passenger demand. The current timetable can be found here.

Current restrictions:

Since Monday 9 November, following the end of the "firebreak", new guidance has been in place. You can find the latest information and advice from the Government here.

What advice and information is available on crowding and social distancing?

The capacity of today's services, can be found here. This will help you decide which train to travel on to avoid the busiest times and services.

Pontypridd station:

There is a one way system operating at Pontypridd station. Please make sure you walk in the designated areas.

No service at some stations:

In order to maintain a safe distance between the conductor and customers, Transport for Wales need to be able to operate two train doors. Due to the short platform length at some stations, this is not possible. As a result, trains will not call at the below stations until further notice:

• Llanaber - Closest alternative station is Barmouth, which is 2.5 miles away
• Llanbedr - Closest alternative station is Pensarn, which is 1 mile away
• Llandanwg - Closest alternative station is Pensarn, which is 1 mile away
• Tygwyn - Closest alternative station is Talsarnau, which is 1.5 miles away
• Abererch - Closest alternative station is Penychain, which is 2.5 miles away
• Gilfach Fargoed - Closest alternative station is Bargoed, which is 1 mile away
• Llanfairpwll - Closest alternative station is Bangor, which is 4.5 miles away
• Valley - Closest alternative station is Holyhead, which is 3.5 miles away
• Hopton Heath - Closest alternative station is Bucknell, which is 3.5 miles away
• Sugar Loaf - Closest alternative station is Llanwrtyd Wells, which is 3 miles away

Check before you travel:
You can check your journey up to and including Saturday 12 December using the National Rail Enquiries real-time Journey Planner

If you are travelling from Sunday 13 December onwards, please check back nearer the time.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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As a result of the nationwide restrictions on travel, Hull Trains services will be suspended until Wednesday 2 December.

If you booked a ticket with Hull Trains to travel between 2 November and 2 December, you are entitled to claim a full refund. Alternatively, you can change your ticket to a future date by logging into your Hull Trains account.

If you purchased your ticket from a third party retailer, you need to contact them directly.

Hull Trains will resume service on Thursday 3 December. The latest timetable can be downloaded here.

Where can I find more information?

You can find more information on the Hull Trains Coronavirus information page.

Check your journey:

If you are travelling between Thursday 3 December and Thursday 24 December, you can plan your journey using the National Rail Enquiries real-time Journey Planner.

If you are travelling from Sunday 27 December onwards please check back nearer the time.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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East Midlands Railway are operating a reduced timetable, in line with currently passenger demand and government guidelines. The timetable is approximately 90% of its normal, pre-Covid timetable. The current timetable can be found here.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

What advice and information is available on crowding and social distancing?

Social distancing measures will significantly reduce the number of customers allowed on East Midlands Railway trains – please check journey planners before you travel and avoid travelling at peak times.

To help customers with maintaining social distancing on the their services, East Midlands Railway have released a Seat Finder tool which shows how crowded trains are across their network. Please click here to visit the Seat Finder page.

The following stations have one-way systems in place:

Leicester: Please use the front of the station to enter and the northern footbridge leading to the car park to exit.

Peterborough: Between 06:00 and 20:00, there is a one-way system in place. To enable easier social distancing, you can enter and exit the station at different points. Please follow the signs or ask a member of staff if you are unsure.

Where can I find more information?

You can find more information and advice by visiting the East Midlands Railway website here.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Your journey may be subject to short notice alteration due the Coronavirus outbreak. Please check your journey again as close as possible to the time of travel.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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Travel with confidence. Wear a face covering. Wash your hands. Travel at quieter times.

Avanti West Coast are operating a slightly reduced timetable, in line with current passenger demand and government guidelines. 

Further changes to the timetable were made on Saturday 14 November, affecting trains between London Euston and Birmingham New Street / Manchester Piccadilly. The amended timetables can be found here.

There are different restrictions in place across England, Scotland and Wales. Please check the below links for the latest government advice:

• England
• Scotland
• Wales

Seat reservations:

Avanti West Coast have reduced the number of available seats onboard their trains. Therefore, you are strongly advised to book a place on the train prior to travelling.

All advance tickets will come with a reservation. If you're booking a flexible ticket (off-peak or anytime) in advance, please request a reservation with it.

If you are a Season ticket holder, please book your place by emailing: seat.reservations@avantiwestcoast.co.uk.

COVID-19 - changing your travel plans:

Should you need to change your travel plans as a result, you can click here to find out more about refunds and amendments.

Needing assistance for your journey:

Avanti West Coast are still assisting customers onboard and at stations with extra measures in place to ensure the safety of you and their teams.

Safer Travels Pledge:

More information about what is being done to make sure you can travel safely can be found here. 

Check before you travel:
Timetables are correct in the National Rail Enquiries real-time Journey Planner up to and including Friday 18 December, with the exception of weekends from Saturday 12 December.

Travel dates from 18 to 31 December and 2 January will be available to book from 1 December.

Travel dates of 1 and 3 January will be available to book from 17 December. For travel dates after this time, please check again closer to the time of travel.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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In line with current passenger demand and government guidelines, Greater Anglia have resumed operating a nearly full timetable with the exception of the London Liverpool Street - Norwich route. Stansted Express is operating a reduced half hourly service.

The latest timetable information for both Greater Anglia and Stansted Express can be found here.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

Where can I find more information? 

You can find the latest travel advice by clicking on the links below:

• Greater Anglia
• Stansted Express

Check before you travel:
You can plan your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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Transport for London are restoring services and are running near-normal service levels.

If you are able, please consider walking or cycling. You can find existing and newly created walking and cycling routes around London here.   

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

How will this affect my journey? 

London Overground: A slightly reduced service is operating.

TfL Rail: A full service is running on all routes.

DLR and London Underground: There is a slightly reduced frequency service operating on most DLR and London Underground routes. The Waterloo & City Line remains closed until further notice and there is currently no night Tube service.

Some stations are closed, have reduced opening times or are entrance or exit only. You can check the status of your local station here here.

What are the peak times to avoid travel?

If you must use public transport, please travel outside of the busy times. Current busiest times are between 05:45 and 08:15 and between 16:00 and 17:30. Certain stations, stops and interchanges are particularly busy at this time. You can find the most up to date list of these here. You can also see here for the most up to date information on how busy each station is.

The below lines are also particularly busy:

• Central line between South Woodford / Redbridge and Stratford
• Central line between Marble Arch and Tottenham Court Road
• Jubilee line between Stratford and Westminster
• District line between Dagenham Heathway and Aldgate East
• Victoria line
• London Overground between Stratford and Willesden Junction
• DLR between Woolwich Arsenal and Canning Town

Check before you travel:

If you are travelling with London Overground and TfL Rail, you can check your journey using the National Rail Enquiries Journey Planner. 

You can check your journey on London Underground, DLR and Tram services using the Transport for London Journey Planner

Twitter:
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Caledonian Sleeper are operating a reduced timetable, in line with government restrictions and guidelines.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find links to the latest information for England here and for Scotland here.

The following services are currently operating (in both directions):

• Inverness - London Euston
• Edinburgh - London Euston

The following services are suspended from Tuesday 10 November up to and including Wednesday 16 December:

• Fort William - London Euston (via Glasgow Queen Street)
• Glasgow Central - London Euston
• Aberdeen - London Euston

More information from Caledonian Sleeper, including safe travel advice and refund advice, can be found here.

Check before you travel:
You can plan your journey up to and including Friday 4 December using the National Rail Enquiries real-time Journey Planner

If you are travelling from Sunday 6 December onwards, please check back nearer to the time of travel.

Twitter:
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Feedback:
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LNER are operating a reduced timetable, in line with current passenger demand and government guidelines. The current timetable can be found here.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find links to the latest information for England here and for Scotland here.

What advice and information is available on crowding and social distancing?

To help keep you safe when you travel with LNER and to support social distancing, the number of passengers able to travel on each service has been significantly reduced. Therefore, if you are travelling on LNER services you will need to make a reservation before you travel and you must sit in your designated seat. You can book your seat reservation here.

The following stations have a one-way system in place:

• Leeds: There is a one way system in place, and the southern entrance is operating as exit only. Please ensure you follow the social distancing measures when moving through the station.
• Peterborough: Between 06:00 and 20:00, there is a one-way system in place. To enable easier social distancing, you can enter and exit the station at different points. Please follow the signs or ask a member of staff if you are unsure.

Where can I find more advice and information?

Advice on how to travel with confidence from LNER can be found here.

Check before you travel:
You can check your journey up to and including Friday 18 December using the National Rail Enquiries real-time Journey Planner.

The timetables for Saturday 12 and Sunday 13 December and from Saturday 19 December onwards are not yet confirmed - please check again closer to the time of travel.

You can also check the information for LNER on our Informed Traveller page for the date(s) you plan to travel on.

Twitter:
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Train operating companies are continuing to run services in line with government advice and guidelines, and in order to meet current levels of demand and to help with social distancing on board.

Details of the timetables, and safe travel advice from each operator, is available via the Train Operating Company links towards the bottom of this page.

If you are travelling by train, you can travel with confidence. As part of the industry's safer travel pledge, rail companies are doing extra cleaning and providing more service information.

Social distancing guidelines mean there will be reduced capacity on board trains. Please follow the advice given by your train operator regarding planning your journey. You also need to follow the latest advice from government and public health officials, and this includes local lockdown rules.

Please also follow the recommended guidance before you set off:

• Plan ahead and consider travelling at quieter times
• Carry hand sanitiser and wash your hands before and after travelling
• Follow social distancing guidance at stations, on platforms and on trains
• Do not travel if you or anyone in your household are showing symptoms of Covid-19

If you do travel, you must wear a face covering (unless you are exempt).

National restrictions:

There are different restrictions in place across England, Scotland and Wales. Please check the below links for the latest government advice:

• England 
• Scotland 
• Wales 

More information:

For the latest Coronavirus guidance from the NHS, please visit nhs.uk/coronavirus.

Answers to the common questions that you are asking about train services can be found on our dedicated Coronavirus page.

You can click on the links below to find out more information from each Train Operating Company:

• Avanti West Coast
• c2c
• Caledonian Sleeper
• Chiltern Railways
• CrossCountry
• East Midlands Railway
• Eurostar
• Gatwick Express
• Grand Central
• Great Northern
• Great Western Railway
• Greater Anglia / Stansted Express
• Heathrow Express
• Hull Trains
• LNER
• London Northwestern Railway
• London Underground / London Overground / TfL Rail
• Merseyrail
• Northern
• ScotRail
• Southeastern
• South Western Railway
• Southern
• Thameslink
• TransPennine Express
• Transport for Wales
• West Midlands Railway

Waiting Rooms and Ticket Offices:
Some waiting rooms at stations remain closed for public safety. Some Ticket Offices also remain closed or have reduced opening times. Times on the station information pages may not match up to the current opening times.

Check before you travel
You are advised to check the Journey Planner as close to your time of travel as possible, as timetables and travel advice may be subject to late notice change.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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TransPennine Express are operating a reduced timetable, in line with current passenger demand and government guidelines. The revised timetable, which is approximately 82% of the normal service, can be found here.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find links to the latest information for England here and for Scotland here.

Guidance on travelling safely with TransPennine Express can be found here.

Check before you travel:

You can plan your journey up to and including Saturday 12 December using the National Rail Enquiries real-time Journey Planner. Some weekend and late night / early morning services may be effected by engineering work.

If you are travelling from Sunday 13 December, please check back again closer to the time.

Twitter:
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Feedback:
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A revised South Western Railway service will be in operation until Friday 11 December. You can find the timetable for each route here.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

More information from South Western Railway about what is being done to make sure you can travel with confidence can be found here.  

Check before you travel:
You can check your journey up to Friday 11 December using the National Rail Enquiries real-time Journey Planner.

If you are travelling from Saturday 12 December, please check your journey closer to the time as timetables have not yet been confirmed.  

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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London Northwestern Railway are operating an amended timetable, which can be downloaded here. 

Advice on travelling safely on London Northwestern Railway services can be found here.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

Check before you travel:
You can check your journey up to and including Saturday 12 December using the National Rail Enquiries real-time Journey Planner.

If you are travelling from Sunday 13 December, please check again closer to the time of travel.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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Great Western Railway are operating an amended timetable due to the current coronavirus situation. Revised timetables can be found here. 

When planning your journey, please check the latest government advice as restrictions may be in place. You can find links to the latest information for England here and Wales here.

More information on what Great Western Railway are doing to help you travel with confidence can be found here.

London Paddington station has a one way system in operation at busy times. This will be in place at the country end of London Paddington station. Due to the sail bridge section being so narrow, passengers entering from H&C or Canalside will use the taxi facility route.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner. Please be aware that last minute alterations may be made to the timetable. You are urged to check the Journey Planner and Live Departure Boards regularly before you travel.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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CrossCountry are operating a reduced timetable, in line with current passenger demand and government guidelines. Details of the service that is running can be found here.

There are different restrictions in place across England, Scotland and Wales. Please check the below links for the latest government advice:

• England
• Scotland
• Wales

Seat reservations:

You must make a seat reservation when you purchase your ticket. Each customer will receive a reservation which will include your seat number and coach detail. The seat reservations will allow you to socially distance from other customers, with the allocation of a window seat. Please stick to your reservation to ensure that everyone can travel safely.

Where can I find more information?

The latest advice, including how to travel safely and how to apply for a refund, can be found on CrossCountry's dedicated Coronavirus page.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner. Please be aware that last minute alterations may be made to the timetable. You are urged to check the Journey Planner and Live Departure Boards regularly before you travel.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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Merseyrail are currently running an amended service. The latest timetables can be found here.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

Travel advice from Merseyrail and answers to FAQs can be found here.

Changes to Northern Line services:

Due to the impact of COVID-19 and the national restrictions, changes have been made to Northern Line services:

• Ormskirk, Hunts Cross and Kirkby line services will run every 30 minutes throughout the week.
• Southport and Hunts Cross services will terminate at Liverpool Central, meaning passengers will not be able to travel directly between the stations and will have to change at Liverpool Central.
• Ormskirk line services will operate directly between Ormskirk and Hunts Cross, so passengers will not need to change trains at Liverpool Central.
• Kirkby line services will continue to terminate at Liverpool Central.
• Southport line services will have slight journey extension times.

   
Wirral Line services remain unchanged.

Check before you travel:
You can check your journey up to Friday 1 January by using the National Rail Enquiries real-time Journey Planner.

If you are travelling from Saturday 2 January, please check back closer to the time.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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Northern are operating a revised service. You can find the current timetables for each route here.

When planning your journey, please check the latest government advice as restrictions may be in place. You can find more information about this here.

Advice from Northern on travelling with confidence on their services can be found here.

Manchester Piccadilly - Rose Hill Marple service:

As a result of the pandemic, a reduced service is running between Manchester Piccadilly and Rose Hill Marple until Monday 14 December.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.

Although journey planners are correct, your journey may be subject to alteration due to engineering work. Please check your journey as close as possible to the time of travel.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.