Bishops Stortford (BIS)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note -
ATM machine
ATM machine Outside WH Smith
-
Toilets
Toilets The toilets are located on Platform 1. The accessible (radar key) toilets are located on each platform. Toilets are open during staffing hours only -
Pay phone
Pay phone Cards -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops Newsagent
Bishops Stortford
Getting to and from the station

Bicycle parking
Compound,Stands,Wheel Racks
- Storage sheltered
- Yes
- Storage location
- On station forecourt
- Storage spaces
- 236
- Storage CCTV
- Yes
- PlusBike (cycle hire)
-
Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/
- Car Park
Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 477 with 7 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £11.00
- Off peak rate
- £9.00
- Saturday rate
- £6.50
- Sunday rate
- £6.50
- Weekly rate
- £44.00
- Monthly rate
- £187.00
- 3 Monthly rate
- £534.00
- Annual rate
- £1870.00
- CCTV Coverage
- No
- Car Park
- Premium Bay
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080
- Opening hours
-
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 94 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Annual rate
- £2050.00
- CCTV Coverage
- No
- Onward travel information
-
Bishops Stortford is a PlusBus location click here to see the PlusBus map.
- Taxi
-
in front of station
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:00 - 19:00
Saturday 07:00 - 19:00
Sunday 09:00 - 18:00
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
Yes
- Smartcards top-up
Yes, at either ticket office or self-service ticket machine
- Smartcards validators
Yes
- Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
- Penalty fares
- Penalty fares apply for Greater Anglia
Staffing and general services
- Information available from staff
Yes - from ticket office
- Information services - opening times
- Customer help points
Yes
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
Yes
-
-
- CCTV
- Yes
- Location for Rail Replacement Services
-
Substitute bus services stop at bus stop on station forecourt
Facilities
- ATM Machine
Yes
-
Outside WH Smith
- Pay phones
Yes
- Pay phones type
- Cards
- Post box
Yes
- Public Wi-Fi
Yes
- Refreshment facilities
Yes
- Shops
Yes
- Type of shops available
- Newsagent
- Toilets
Yes
- Toilets Location
- The toilets are located on Platform 1. The accessible (radar key) toilets are located on each platform. Toilets are open during staffing hours only
- Accessible toilets
- Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
Yes
- Assistance is provided by station staff during the hours of train service operation. Booking is recommended
- Staff help available opening times
-
Monday - Friday 06:00 - 21:00
Saturday 06:00 - 21:00
Sunday 06:55 - 21:00
24 hour supervisor
- Ramp for train access
Yes
- Step free access note
-
This station has step free access to all platforms. Lifts available.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office
- Wheelchairs available
No