Last updated:Today at 03:11
Train companies affected:South Western Railway
Bishops Stortford (BIS)
Bishops Stortford station, Station Road, Bishops Stortford, Essex, CM23 3BL
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:00 - 21:00
- Opening Hours Saturday: 06:00 - 21:00
- Opening Hours Sunday: 07:00 - 21:00
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard notes
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Information Available From Staff
- Yes - from ticket office
Customer Information Screens
- Arrival Screens
- Departure Screens
Staff Help Available
- Staff Help Available Monday to Friday: 05:00 - 01:00
- Staff Help Available Saturday: 05:00 - 01:00
- Staff Help Available Sunday: 05:00 - 01:00
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Customer Help Points
Yes
Customer Services Notes
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday & Public Holidays: Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step free access to all platforms. Lifts available.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office
Ticket barriers and gates
Yes
Bishops Stortford station has Secure Station Acreditation
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
- Waiting rooms Monday to Sunday: 06:00 - 22:00
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
Details of nearest taxis are shown on station information poster
Impaired mobility set down/pick-up point
No
Accessible spaces
Bishops Stortford Car Park 1
44 spaces
Bishops Stortford Car Park 2
0 spaces
Accessible car park equipment
Bishops Stortford Car Park 1
Bishops Stortford Car Park 2
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:00 - 01:00
- Staff help available Saturday: 05:00 - 01:00
- Staff help available Sunday: 05:00 - 01:00
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 1. The accessible (radar key) toilets are located on each platform. Toilets are open during staffing hours only
Accessible Toilets
Yes
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Sunday: 06:00 - 22:00
Seating Area
Yes
Station Car Park
Operator
National Car Parks Ltd
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
669 spaces
Accessible spaces
44 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £11.00
- Rate on Saturday £6.50
- Rate on Sunday £6.50
- Rate per week £44.00
- Rate per month £187.00
- Rate per 3 months £534.00
- Rate per year £1870.00
Premium Bay
Operator
National Car Parks Ltd
Car Parking Availability
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
60 spaces
Accessible spaces
0 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per year £2050.00
ATM
Yes
Outside WH Smith
Refreshment Facilities
Yes
Shops
Yes
Newsagent
Pay Phones
Yes
Public Wi-Fi
Yes
Post Boxes
Yes
Bicycle Storage
Spaces
236 spaces
Type of Storage
Compounds, Stands & Racks
Location
On station forecourt
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Bus stops outside station on new link road.
in front of station
Bishops Stortford is a PlusBus location click here to see the PlusBus map.
(http://www.plusbus.info/pdfs/PB 624.pdf)
