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Bishops Stortford (BIS)

Bishops Stortford station, Station Road, Bishops Stortford, Essex, CM23 3BL

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 21:00
  • Opening Hours Saturday: 06:00 - 21:00
  • Opening Hours Sunday: 07:00 - 21:00
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Information Available From Staff

  • Yes - from ticket office

Customer Information Screens

  • Arrival Screens
  • Departure Screens

Staff Help Available

  • Staff Help Available Monday to Friday: 05:00 - 01:00
  • Staff Help Available Saturday: 05:00 - 01:00
  • Staff Help Available Sunday: 05:00 - 01:00

Assistance is provided by station staff during the hours of train service operation. Booking is recommended

Customer Help Points

Yes

Customer Services Notes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday & Public Holidays: Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This station has step free access to all platforms. Lifts available.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office

Ticket barriers and gates

Yes

Bishops Stortford station has Secure Station Acreditation

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms
  • Waiting rooms Monday to Sunday: 06:00 - 21:30
Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

Details of nearest taxis are shown on station information poster

Impaired mobility set down/pick-up point

No

Accessible spaces

Bishops Stortford Car Park 1

44 spaces

Bishops Stortford Car Park 2

0 spaces

Accessible car park equipment

Bishops Stortford Car Park 1

Bishops Stortford Car Park 2

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:00 - 01:00
  • Staff help available Saturday: 05:00 - 01:00
  • Staff help available Sunday: 05:00 - 01:00

Assistance is provided by station staff during the hours of train service operation. Booking is recommended

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 1. The accessible (radar key) toilets are located on each platform. Toilets are open during staffing hours only

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Sunday: 06:00 - 21:30

Seating Area

Yes

Station Car Park

Car Parking Availability
  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes
Spaces

669 spaces

Accessible spaces

44 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £11.00
  • Rate on Saturday £6.50
  • Rate on Sunday £6.50
  • Rate per week £44.00
  • Rate per month £187.00
  • Rate per 3 months £534.00
  • Rate per year £1870.00

Premium Bay

Car Parking Availability
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes
Spaces

60 spaces

Accessible spaces

0 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per year £2050.00

ATM

Yes

Outside WH Smith

Refreshment Facilities

Yes

Shops

Yes

Newsagent

Pay Phones

Yes

Public Wi-Fi

Yes

Post Boxes

No

Bicycle Storage

Spaces

236 spaces

Type of Storage

Compounds, Stands & Racks

Location

On station forecourt

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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