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Bournemouth (BMH)

Bournemouth station, Holdenhurst Road, Bournemouth, Dorset, BH8 8HX

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 05:45 - 19:15
  • Opening Hours,Saturday: 06:15 - 18:00
  • Opening Hours,Sunday: 07:45 - 18:30
Location

The main ticket office is located on Platform 2 with an additional ticket office open 0735 - 1610, Monday to Friday on platform 3.

Ticket Vending Machines are located outside both station entrances and in booking hall.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Bournemouth ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Information Available

  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: Available
  • Information Services Opening Times,Saturday: Available
  • Information Services Opening Times,Sunday: Available

Staff Help Available

  • Staff Help Available,Monday to Sunday: Available

Customer Help Points

Yes

Customer Help points are located on every platform

Customer Services Notes

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 07:30 - 19:00
  • Lost Property,Saturday to Sunday: Unavailable
  • Lost Property,Public Holidays: Unavailable

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Bournemouth.

Trolleys

Available

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step-free category A station. Level access to both sides of station from separate entrances. Long and steep ramped subway between platforms - up to 1:8 gradient.

Ticket barriers and gates

Available

Accessible ticket machines

Available

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Waiting rooms

Unavailable

Seating area

Available

Wheelchairs available

Available

Trolleys

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Impaired mobility set down/pick-up point available

Available

Accessible spaces

Bournemouth Main Car Park - September 2023

5 spaces

Bournemouth Premium Car Park - September 2023

0 spaces

Bournemouth Main Car Park - September 2023 

Parking is chargeable for all vehicles except registered Blue Badge holders.

Accessible car park equipment

Bournemouth Main Car Park - September 2023

Staff Help

Staff help available
  • Staff help available,Monday to Sunday: Available
Customer Help Points

Yes

Customer Help points are located on every platform

Helpline
  • Helpline,Monday to Friday: Available
  • Helpline,Saturday: Available
  • Helpline,Sunday: Available

24 hours a day, except Christmas Day and Boxing Day

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Help Point location

There are Help Points

Toilets

Available

The toilets are located on both platforms. The National key toilets are located on both platforms; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].

Accessible Toilets

Available

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Available

Bournemouth Main Car Park

Spaces

362 spaces

Accessible spaces

5 spaces

Parking is chargeable for all vehicles except registered Blue Badge holders.

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per hour £1.10
  • Off-peak rate £3.40
  • Rate per day £6.90
  • Rate on Saturday £3.40
  • Rate on Sunday £3.40
  • Rate per week £27.30
  • Rate per month £109.20
  • Rate per 3 months £327.60
  • Rate per year £1092.00
Notes

RingGo Code 77477.

Hourly rate available from 1200 from RingGo ONLY.

Bank Holiday £3.40.

Off-Peak from 1200 Monday to Friday.

Weekend ticket available from 0001 Friday until 0359 Tuesday £10.20.

Blue Badge parking

Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.

Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.

Register for Complimentary Blue Badge Parking.

Bournemouth Premium Car Park

Spaces

52 spaces

Accessible spaces

0 space

Accessible car park equipment

No

Impaired mobility set down/pick up points available

Available

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £7.00
  • Rate per day £9.90
  • Rate on Saturday £7.00
  • Rate on Sunday £7.00
Notes

RingGo Code 77478.

Bank Holiday £7.00.

Off-Peak from 1200 Monday to Friday.

Weekend ticket available from 0001 Friday until 0359 Tuesday £21.00.

Refreshment Facilities

Available

Vending Machines on Platforms 2 and 3.

Starbucks.

Public Telephones

Yes

Bicycle Storage

Spaces

118 spaces

Type of Storage

Compounds & Racks

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Located next to north and south side station entrances. Operated by Beryl. For more information: Bike and scooter hire in Dorset - Bournemouth, Christchurch and Poole | Beryl

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