Last updated:Today at 00:03
Train companies affected:South Western Railway
Bournemouth station, Holdenhurst Road, Bournemouth, Dorset, BH8 8HX
The ticket office is located on Platform 3.
Ticket Vending Machines are located outside both station entrances and in booking hall.
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
Bournemouth ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Yes
Customer Help points are located on every platform
Please contact our Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Bournemouth.
Yes
Yes
Some step-free access to all platforms - please check details.
Step-free category B2 station. Level access to both sides of station from separate entrances. Long and steep ramped subway between platforms - up to 1:8 gradient.
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
No
Bournemouth Main Car Park - September 2023
5 spaces
Bournemouth Premium Car Park - September 2023
0 spaces
Bournemouth Main Car Park - September 2023
Yes
Customer Help points are located on every platform
24 hours a day, except Christmas Day and Boxing Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Yes
The toilets are located on both platforms. The National key toilets are located on both platforms; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
Yes
Yes
Baby Changing facilities available in toilet on Platform 2.
No
Yes
362 spaces
5 spaces
Yes
No
Yes
Parking charges apply
RingGo Code 77477.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £3.40.
Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £10.20.
52 spaces
0 space
No
No
No
Parking charges apply
RingGo Code 77478.
Bank Holiday £7.00.
Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £21.00.
Yes
Vending Machines on Platforms 2 and 3.
Pumpkin cafe.
Yes
118 spaces
Compounds & Racks
Yes
Yes
There are no cycle hire facilities at this station
To Southampton / Brockenhurst: Station entrance on Halfords side.
To Poole: Station entrance on Asda side.
Yes
Information to plan your onward journey is available in a printable format here
Bournemouth Airport is served by Yellowbus service 737- which serves Bournemouth Square, Railway Station, Winton, Moordown, Northbourne and Parley Cross.
View the Yellowbus service 737 timetable here.