Bath Spa (BTH)
Bath Spa station, Dorchester Street, Bath Spa, Somerset, BA1 1SU
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 20:00
- Opening Hours,Saturday: 06:00 - 20:00
- Opening Hours,Sunday: 07:45 - 20:00
Please note: Reservations and tickets requiring reservations are sold at the following times only: Mon - Fri 08:00 - 19:00, Sat 09:00 - 18:00 and Sun 09:30 - 18:00
Location
In ticket hall
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Accessible ticket machines are located at the station entrance by the ticket office.
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
Smartcard validators
Yes
Smartcard note
Smartcard Accepted
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 04:45 - 01:30
- Information Services Opening Times,Saturday: 05:15 - 01:30
- Information Services Opening Times,Sunday: 07:30 - 00:00
Staff Help Available
- Staff Help Available,Monday to Friday: 05:00 - 01:10
- Staff Help Available,Saturday: 05:30 - 01:10
- Staff Help Available,Sunday: 07:00 - 01:10
Meeting point: Ticket Office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Tourist Information
Available
Platform 1
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step free Category A station - step free access available to both platforms via lifts from the main station entrance.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Accessible ticket machines are located at the station entrance by the ticket office.
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
- Waiting rooms,Monday to Friday: 05:30 - 20:30
- Waiting rooms,Saturday: 06:00 - 20:30
- Waiting rooms,Sunday: 07:45 - 20:30
Platforms 1 and 2
Seating area
Available
Induction loop pay phones
Available
Public telephones are accessible. An accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need help
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available
Impaired mobility set down/pick-up point available
Available
Set- Down / Pick up Points are available at the station entrance and at the rear of the station. Assisted Travel Meeting Point - Gateline at the main entrance concourse. Please notify a member of staff.
Accessible spaces
4 spaces
Parking is free for valid blue badge holders.
Accessible car park equipment
Yes
Accessible ticket machine is available at the car park. Step free access from the car park to the station.
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for more than 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:00 - 01:10
- Staff help available,Saturday: 05:30 - 01:10
- Staff help available,Sunday: 07:00 - 01:10
Meeting point: Ticket Office.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
The toilets are located on Platforms 1 and 2.
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Available
Within accessible wc's
Waiting Rooms
- Waiting Rooms,Monday to Friday: 05:30 - 20:30
- Waiting Rooms,Saturday: 06:00 - 20:30
- Waiting Rooms,Sunday: 07:45 - 20:30
Platforms 1 and 2
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
78 spaces
Accessible spaces
4 spaces
Parking is free for valid blue badge holders.
Accessible car park equipment
Yes
Accessible ticket machine is available at the car park. Step free access from the car park to the station.
Impaired mobility set down/pick up points available
Available
Set- Down / Pick up Points are available at the station entrance and at the rear of the station. Assisted Travel Meeting Point - Gateline at the main entrance concourse. Please notify a member of staff.
Car park CCTV
No
Notes
Find out more about car parking at this station.
ATM
Available
In ticket hall
Refreshment Facilities
Available
Coffee shops
Shops
Available
Flower shop in subway, Coffee shops
Public Telephones
Yes
Accessible Public Telephones
Available
Public telephones are accessible. An accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need help
Public Wi-Fi
Available
Connect to "GWR Free Station WiFi"
Post Boxes
Available
On platforms 1 and 2
Bicycle Storage
Spaces
103 spaces
There are lifts available for cyclists and cycles are not to be carried up and down the stairs. Cycles can be carried on our trains free of charge.
Type of Storage
Stands
Location
At rear and side of station
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Bike in Bathbikeinbath.comlocated at front of station
More Information
Transport Links
Dorchester Street - Bus Stop BH (Brunel Place), or as directed by signs.
Taxi Rank: Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
Bike in Bathbikeinbath.comlocated at front of station
