Last updated:Yesterday at 23:28
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Yesterday at 21:18
Train companies affected:South Western Railway
Bath Spa (BTH)
Bath Spa station, Dorchester Street, Bath Spa, Somerset, BA1 1SU
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:00 - 20:00
- Opening Hours Saturday: 06:00 - 20:00
- Opening Hours Sunday: 07:45 - 20:00
Please note: Reservations and tickets requiring reservations are sold at the following times only: Mon - Fri 08:00 - 19:00, Sat 09:00 - 18:00 and Sun 09:30 - 18:00
Location
In ticket hall
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Accessible ticket machines are located at the station entrance by the ticket office.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
Smartcard validators
Yes
Smartcard notes
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 04:45 - 01:30
- Information Services Opening Times Saturday: 05:15 - 01:30
- Information Services Opening Times Sunday: 07:30 - 00:00
Staff Help Available
- Staff Help Available Monday to Friday: 05:00 - 01:10
- Staff Help Available Saturday: 05:30 - 01:10
- Staff Help Available Sunday: 07:00 - 01:10
Meeting point: Ticket Office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Tourist Information
Yes
Platform 1
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step free Category A station - step free access available to both platforms via lifts from the main station entrance.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Accessible ticket machines are located at the station entrance by the ticket office.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
- Waiting rooms Monday to Friday: 05:30 - 20:30
- Waiting rooms Saturday: 06:00 - 20:30
- Waiting rooms Sunday: 07:45 - 20:30
Platforms 1 and 2
Seating area
Yes
Accessible public telephones
Yes
Public telephones are accessible. An accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need help
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are available
Impaired mobility set down/pick-up point
Yes
Set- Down / Pick up Points are available at the station entrance and at the rear of the station. Assisted Travel Meeting Point - Gateline at the main entrance concourse. Please notify a member of staff.
Accessible spaces
4 spaces
Parking is free for valid blue badge holders.
Accessible car park equipment
Yes
Accessible ticket machine is available at the car park. Step free access from the car park to the station.
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:00 - 01:10
- Staff help available Saturday: 05:30 - 01:10
- Staff help available Sunday: 07:00 - 01:10
Meeting point: Ticket Office.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platforms 1 and 2.
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Yes
Within accessible wc's
Waiting Rooms
- Waiting Rooms Monday to Friday: 05:30 - 20:30
- Waiting Rooms Saturday: 06:00 - 20:30
- Waiting Rooms Sunday: 07:45 - 20:30
Platforms 1 and 2
Seating Area
Yes
Operator
APCOA Parking (UK) Limited
- 0345 165 203
- Dorchester Street
- Bath Spa
- BA1 1SU
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
78 spaces
Accessible spaces
4 spaces
Parking is free for valid blue badge holders.
Accessible car park equipment
Yes
Accessible ticket machine is available at the car park. Step free access from the car park to the station.
Impaired mobility set down/pick up points available
Yes
Set- Down / Pick up Points are available at the station entrance and at the rear of the station. Assisted Travel Meeting Point - Gateline at the main entrance concourse. Please notify a member of staff.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £12.30
- Rate on Saturday £8.60
- Rate on Sunday £8.60
- Rate per week £61.50
- Rate per month £190.00
- Rate per 3 months £520.00
- Rate per year £1505.00
ATM
Yes
In ticket hall
Refreshment Facilities
Yes
Coffee shops
Shops
Yes
Flower shop in subway, Coffee shops
Pay Phones
Yes
Accessible Public Telephones
Yes
Public telephones are accessible. An accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need help
Public Wi-Fi
Yes
Connect to "GWR Free Station WiFi"
Post Boxes
Yes
On platforms 1 and 2
Bicycle Storage
Spaces
103 spaces
There are lifts available for cyclists and cycles are not to be carried up and down the stairs. Cycles can be carried on our trains free of charge.
Type of Storage
Stands
Location
At rear and side of station
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Bike in Bathbikeinbath.comlocated at front of station
More Information
Transport Links
Front of the station
Taxi Rank: Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
Bike in Bathbikeinbath.comlocated at front of station
