Burgess Hill (BUG)
Managed by Southern
Station facilities
-
Station seating facilities
Station seating facilities Platform 2. -
Trolleys
-
Refreshments
Note Coffee shop -
ATM machine
ATM machine Located by the ticket office -
Toilets
Toilets -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops There is a newsagent located next to the booking hall, on the bridge
Burgess Hill
Getting to and from the station

Bicycle parking
YES
- Storage location
- Station front
- Storage spaces
- 64
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Operator
- APCOA Parking UK
- Web address
- https://www.southernrailway.com/travel-information/plan-your-journey/car-parking
- Opening hours
- Number of spaces
- 141 with 5 accessible spaces available
- Accessible spaces may be used, free of charge, by Blue Badge holders. Please ensure you display the full blue badge pack. Penalty notices will be issued without a valid badge pack on display.
- Free of charge
- No
- Daily rate
- £4.20
- Saturday rate
- £4.20
- Sunday rate
- £2.25
- Weekly rate
- £18.90
- Monthly rate
- £67.00
- 3 Monthly rate
- £184.20
- Annual rate
- £662.10
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- YES
- Impaired mobility set down / pick up points available
- Yes
- Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in both car parks
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:10 - 19:35
Saturday 06:40 - 20:00
Sunday 09:00 - 16:35
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Yes, at self-service ticket machine
- Smartcards validators
Yes
- Smartcards are available online at : www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:15 - 01:15
Saturday 05:15 - 01:15
Sunday 05:50 - 01:10
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
- Ticket office and platforms 1 and 2.
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
- CCTV
- Yes
Facilities
- ATM Machine
Yes
- Located by the ticket office
- Public Wi-Fi
Yes
- Wifi information at this station
- Refreshment facilities
Yes
- Coffee shop
- Shops
Yes
- Type of shops available
-
There is a newsagent located next to the booking hall, on the bridge
- Toilets
Yes
- Accessible toilets
- Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
Yes
- Waiting rooms location
- Platform 2.
- Waiting rooms opening hours
-
Waiting rooms normally available when station is staffed
Accessibility and mobility access
- Helpline Contact
- If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - myjourney@southernrailway.com | Phone - 0800 138 1016 | Textphone - 0800 138 1040
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
Yes
- A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed above. On-train staff are also available to assist you on and off some services.
- Staff help available opening times
-
Monday - Friday 06:00 - 22:00
Saturday 06:00 - 22:00
Sunday 07:00 - 22:00
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
- This is a Category B2 station: Step-free access to both platforms via separate entrances. Step-free route between platforms via the street, steep in places (over 400m and gradient above 1:10). Assistance Meeting Point is the Ticket Office.
- Wheelchairs available
No