Burgess Hill (BUG)
Managed by Southern
Station facilities
-
Station seating facilities
Station seating facilities There is a waiting area on platform 2 & 3 - Waiting rooms normally available when station is staffed -
Trolleys
-
Refreshments
Note Coffee shop -
ATM machine
ATM machine Located by the ticket office -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops There is a newsagent located next to the booking hall, on the bridge
Burgess Hill
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
YES- Storage location
- Station front
- Storage spaces
- 64
- Storage CCTV
- Yes
- Car Park
- Operator
- Indigo Park Solutions UK Limited
- Phone number
- -
- Opening hours
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- YES
- Impaired mobility set down / pick up points available
- Yes
- Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in both car parks
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Saturday 06:30 - 13:05
Sunday 09:00 - 16:35
Monday - Friday 06:10 - 19:35
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Smartcards cannot be purchased from this station. Please apply online at: www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Sunday 24 Hours a Day
Monday - Sunday 24 Hours a Day
- Customer help points
- Yes
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
- Ticket gates
- Yes
- CCTV
- Yes
Facilities
- ATM Machine
- Yes
- Located by the ticket office
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around this station
- Refreshment facilities
- Yes
- Coffee shop
- Shops
- Yes
- Type of shops available
-
There is a newsagent located next to the booking hall, on the bridge
- Toilets
- Yes
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
- There is a waiting area on platform 2 & 3 - Waiting rooms normally available when station is staffed
- Waiting rooms opening hours
-
Waiting rooms normally available when station is staffed
Accessibility and mobility access
- Helpline Contact
- Please contact the helpline by phone on 0800 138 1016 or by emailing myjourney@southernrailway.com to ensure that arrangements are in place.
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- Staffing hours are shown in the 'Staffing and General services' section, however staff may be involved in other activities during these hours so please do book assistance where possible.
- Staff help available opening times
-
Monday - Friday 06:00 - 22:00
Saturday 06:00 - 22:00
Sunday 07:00 - 22:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Level access to each platform from car parks via moderate ramps. Access between platforms via street - steep in places.
- Wheelchairs available
- Yes
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