Broxbourne (BXB)
Managed by Greater Anglia
Station facilities
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Station seating facilities
Station seating facilities On the over bridge
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Trolleys
-
Refreshments
Note Cold drinks vending machine Food vending machine -
ATM machine
-
Toilets
Toilets Toilets including accessible (radar key) toilets are located on the over bridge and open during staffing hours. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops Passport Photo Booth
Broxbourne
Getting to and from the station

Bicycle parking
Wheel Racks
- Storage sheltered
- Yes
- Storage location
- Station forecourt and behind the station building
- Storage spaces
- 52
-
40 2-tier rack spaces and 20 other spaces
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 531 with 24 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £10.00
- Off peak rate
- £7.00
- Saturday rate
- £5.50
- Sunday rate
- £5.50
- Weekly rate
- £40.00
- Monthly rate
- £140.00
- 3 Monthly rate
- £400.00
- Annual rate
- £1400.00
- CCTV Coverage
- No
- Car Park
- Premium Bay
- Operator
- National Car Parks Ltd
- Phone number
- 0345 050 7080
- Opening hours
-
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 94 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Annual rate
- £1950.00
- CCTV Coverage
- No
- Onward travel information
-
Hertfordshire buses operate from outside the station. Broxbourne is a PlusBus location click here to see the PlusBus map
- Taxi
-
Taxi rank at station front
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:15 - 20:15
Saturday 07:15 - 18:45
Sunday 08:15 - 17:45
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Oystercards
- Get Oyster cards here
No
- Top-up Oyster pay as you go here
Yes, at ticket machine
- Use Oyster Pay as you go here
Yes
- Smartcards
- Smartcards issued
Yes
- Smartcards top-up
- Smartcards validators
Yes
- Tickets can be collected on Smartcard at this station
Staffing and general services
- Information available from staff
Yes - from ticket office
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
- Lost Property
- Yes
- Lost property phone line service
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
Yes
-
-
- CCTV
- Yes
- Location for Rail Replacement Services
-
Substitute bus services stop on the station forecourt
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
Yes
- Refreshment facilities
Yes
- Cold drinks vending machine Food vending machine
- Shops
Yes
- Type of shops available
- Passport Photo Booth
- Toilets
Yes
- Toilets Location
- Toilets including accessible (radar key) toilets are located on the over bridge and open during staffing hours.
- Accessible toilets
- Yes
- Baby changing facilities
No
- National key toilets
- Yes
- Waiting Rooms
Yes
- Waiting rooms location
-
On the over bridge
- Waiting rooms opening hours
-
Closed until further notice
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
Yes
-
Station staff can provide help and advice on ticket purchase, assistance to and from the platforms and boarding / alighting and with a ramp. Booking is recommended but turn up and go available.
- Staff help available opening times
-
24 hour supervisor
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
-
This station has step free access to all platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
- Wheelchairs available
No