Cambridge (CBG)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine On platform 1. -
Toilets
Toilets The toilets are located on Platform 4. The accessible (radar key) toilets are on platform 4 and are open during staffing hours -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops
Cambridge
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
- Cycle point is by the Car Park
- Storage spaces
- 2850
- Storage CCTV
- Yes
- PlusBike (cycle hire)
-
Cycle hire available 7 days a week from Rutland Cycling, located next to the CyclePoint bike park. Adults and kids' bikes, child seats, trailers and helmets available. For more info and to book online, go to www.rutlandcycling.com/hire
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 374 with 7 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £12.50
- Saturday rate
- £12.50
- Sunday rate
- £12.50
- Weekly rate
- £48.00
- Monthly rate
- £228.00
- 3 Monthly rate
- £650.00
- Annual rate
- £2275.00
- CCTV Coverage
- No
- Car Park
- Premium Bay
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080
- Opening hours
-
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 12 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Annual rate
- £2850.00
- CCTV Coverage
- No
- Onward travel information
-
'Stagecoach' operate a daily network of frequent bus routes around the city and also to nearby towns and villages. Frequent 'Citi' routes 1, 3 & 7 serve Cambridge rail station to/from the city centre. For route maps and timetables: www.stagecoachbus.com/about/east
Buy a Cambridge PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
- Taxi
-
in front of station
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
- Car hire
-
Hertz Rentacar
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:10 - 23:00
Saturday 05:10 - 23:00
Sunday 07:00 - 22:55
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Customer help points
- Yes
-
Help point located on platforms 7/8.
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
Lost property phone line service
- 0345 600 7245
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- Yes
-
-
- CCTV
- Yes
- Location for Rail Replacement Services
-
Substitute bus services stop at station entrance
Facilities
- ATM Machine
- Yes
- On platform 1.
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 4. The accessible (radar key) toilets are on platform 4 and are open during staffing hours
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
- Assistance is provided by station staff during the hours of train service operation.
- Staff help available opening times
-
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
24 hour supervisor
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Lifts available to access the island platforms, all other platforms are step free
- Wheelchairs available
- Yes
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