Last updated:Today at 10:45
Train companies affected:South Western Railway
Cambridge (CBG)
Cambridge station, Station Road, Cambridge, Cambridgeshire, CB1 2JW
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:10 - 23:00
- Opening Hours Saturday: 05:10 - 23:00
- Opening Hours Sunday: 07:00 - 22:55
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard notes
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Information Available From Staff
- Yes - from help point
Customer Information Screens
No
Information Services Opening Times
- Information Services Opening Times Monday to Friday: Yes
- Information Services Opening Times Saturday: Yes
- Information Services Opening Times Sunday: Yes
Staff Help Available
- Staff Help Available Monday to Sunday: Yes
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Customer Help Points
Yes
Help point located on platforms 7/8. Help points are also located in the Cycle Park on the ground floor, level 1 and level 2
Customer Services Notes
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday & Public Holidays: Yes
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step free access to all platforms. Platforms 7and 8 accessible via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on Platform 1.
Ticket barriers and gates
Yes
Cambridge station has Secure Station Acreditation
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
- Waiting rooms Monday to Friday: 04:00 - 00:10
- Waiting rooms Saturday: 04:00 - 00:10
- Waiting rooms Sunday: 06:00 - 00:10
Platforms 1, 4 and 7
Seating area
Yes
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
Yes
Details of nearest taxis are shown on station information poster
Impaired mobility set down/pick-up point
No
Accessible spaces
Cambridge Car Park 1
14 spaces
Cambridge Car Park 2
0 spaces
Accessible car park equipment
Cambridge Car Park 1
Cambridge Car Park 2
Staff Help
Staff help available
- Staff help available Monday to Sunday: Yes
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Customer Help Points and Meeting Point
Yes
Help point located on platforms 7/8. Help points are also located in the Cycle Park on the ground floor, level 1 and level 2
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 4. The accessible toilets are on platform 4
Accessible Toilets
Yes
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: 04:00 - 00:10
- Waiting Rooms Saturday: 04:00 - 00:10
- Waiting Rooms Sunday: 06:00 - 00:10
Platforms 1, 4 and 7
Seating Area
Yes
Station Car Park
Operator
National Car Parks Ltd
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
374 spaces
Accessible spaces
14 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £12.50
- Rate on Saturday £12.50
- Rate on Sunday £12.50
- Rate per week £48.00
- Rate per month £228.00
- Rate per 3 months £650.00
- Rate per year £2275.00
Premium Bay
Operator
National Car Parks Ltd
Car Parking Availability
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
12 spaces
Accessible spaces
0 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per year £2850.00
ATM
Yes
On platform 1.
Refreshment Facilities
Yes
Shops
Yes
Pay Phones
Yes
Public Wi-Fi
Yes
Post Boxes
No
Nearest post box is on Station Square at the front of the station
Bicycle Storage
Spaces
2850 spaces
Type of Storage
Stands & Racks
Location
Cycle point is by the Car Park
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Cycle hire available 7 days a week from Rutland Cycling, located next to the CyclePoint bike park. Adults and kids' bikes, child seats, trailers and helmets available. For more info and to book online, go to www.rutlandcycling.com/hire
More Information
Transport Links
Rail replacement buses depart from the front of the station
in front of station
'Stagecoach' operate a daily network of frequent bus routes around the city and also to nearby towns and villages. Frequent 'Citi' routes 1, 3 & 7 serve Cambridge rail station to/from the city centre. For route maps and timetables: www.stagecoachbus.com/about/east
Buy a Cambridge PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
Cycle hire available 7 days a week from Rutland Cycling, located next to the CyclePoint bike park. Adults and kids' bikes, child seats, trailers and helmets available. For more info and to book online, go to www.rutlandcycling.com/hire
