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Cambridge (CBG)

Cambridge station, Station Road, Cambridge, Cambridgeshire, CB1 2JW

Toilet refurbishment and lifts

The platform station toilets are currently closed for refurbishment. The accessible toilet on the platform is still in use, male and female toilets can be found outside the station front, to the left of the building. The opening times remain the same. We are sorry for any inconveniences this may cause.

The lifts will be out of order between platform 4 and the footbridge from now until further notice.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:10 - 23:00
  • Opening Hours Saturday: 05:10 - 23:00
  • Opening Hours Sunday: 07:00 - 22:55
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Information Available From Staff

  • Yes - from help point

Customer Information Screens

No

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: Yes
  • Information Services Opening Times Saturday: Yes
  • Information Services Opening Times Sunday: Yes

Staff Help Available

  • Staff Help Available Monday to Sunday: Yes

Assistance is provided by station staff during the hours of train service operation. Booking is recommended

Customer Help Points

Yes

Help point located on platforms 7/8.  Help points are also located in the Cycle Park on the ground floor, level 1 and level 2

Customer Services Notes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday & Public Holidays: Yes

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This station has step free access to all platforms. Platforms 7and 8 accessible via lifts.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on Platform 1.

Ticket barriers and gates

Yes

Cambridge station has Secure Station Accreditation

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms
  • Waiting rooms Monday to Friday: 04:00 - 00:10
  • Waiting rooms Saturday: 04:00 - 00:10
  • Waiting rooms Sunday: 06:00 - 00:10

Platforms 1, 4 and 7

Seating area

Yes

Wheelchairs available

Yes

Trolleys

Yes

Secure Station Accredited

Yes

Getting to and from the station

Accessible taxis here

Yes

Details of nearest taxis are shown on station information poster

Impaired mobility set down/pick-up point

No

Accessible spaces

Cambridge Car Park 1

14 spaces

Cambridge Car Park 2

0 spaces

Accessible car park equipment

Cambridge Car Park 1

Cambridge Car Park 2

Staff Help

Staff help available
  • Staff help available Monday to Sunday: Yes

Assistance is provided by station staff during the hours of train service operation. Booking is recommended

Customer Help Points and Meeting Point

Yes

Help point located on platforms 7/8.  Help points are also located in the Cycle Park on the ground floor, level 1 and level 2

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 4. The accessible toilets are on platform 4

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Friday: 04:00 - 00:10
  • Waiting Rooms Saturday: 04:00 - 00:10
  • Waiting Rooms Sunday: 06:00 - 00:10

Platforms 1, 4 and 7

Seating Area

Yes

Station Car Park

Car Parking Availability
  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes
Spaces

374 spaces

Accessible spaces

14 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £14.50
  • Rate per day £14.50
  • Rate on Saturday £14.50
  • Rate on Sunday £14.50
  • Rate per week £50.00
  • Rate per month £240.00
  • Rate per 3 months £683.00
  • Rate per year £2389.00
Notes

£101.50 Flexi ticket fare

Premium Bay

Car Parking Availability
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes
Spaces

12 spaces

Accessible spaces

0 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per year £2993.00

ATM

Yes

On platform 1.

Refreshment Facilities

Yes

Shops

Yes

Pay Phones

Yes

Public Wi-Fi

Yes

Post Boxes

No

Nearest post box is on Station Square at the front of the station

Bicycle Storage

Spaces

2850 spaces

Type of Storage

Stands & Racks

Location

Cycle point is by the Car Park

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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