Last updated:Today at 09:21
Train companies affected:South Western Railway
Last updated:Yesterday at 17:04
Train companies affected:National Rail
Castle Cary station, Station Wharf, Castle Cary, Somerset, BA7 7PE
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Yes
Yes
Yes
No
Smartcard Accepted
Meeting point: waiting room.
Yes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
No
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
Yes
Yes
Some step-free access to all platforms - please check details.
Step Free Category B2- Station Step free access available to the Westbury-bound platform. Platform 2 can only be accessed via the footbridge on the station or using the barrow crossing (only when the station is staffed).
No
Yes
Yes
Yes
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Ticket office hours
In ticket hall
Yes
Yes
Public telephones are not accessible
Yes
Yes
Yes
Accessible taxis are available
Yes
Set- Down / Pick up Points are available at the station entrance.
5 spaces
Yes
An accessible ticket machine is available adjacent to the platform entrance.
Meeting point: waiting room.
Yes
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
Platform 1
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
No
Ticket office hours
In ticket hall
Yes
APCOA Parking (UK) Limited
178 spaces
5 spaces
Yes
An accessible ticket machine is available adjacent to the platform entrance.
Yes
Set- Down / Pick up Points are available at the station entrance.
No
Parking charges apply
Yes
Mobile coffee shop by station entrance
Yes
Mobile coffee shop by station entrance
Yes
Yes
Public telephones are not accessible
No
8 spaces
Please note cycles can be carried on our trains free of charge restriction apply please pick a "cycling by train" leaflet at your local station.
Stands
Platform 1
Yes
Yes
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Station car park
Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.
No
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