Last updated:Today at 22:26
Train companies affected:London Overground
Cambridge North (CMB)
Cambridge North Station, Cowley Road, Cambridge, Cambridgeshire, CB4 0AE
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Tickets can be collected on Smartcard at this station
Information Available
- Yes - from information point
Customer Information
- Arrival Screens
- Departure Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 06:15 - 20:00
- Information Services Opening Times,Sunday: 09:00 - 17:00
Welcome Hosts are available at the front of the station to assist with information requests and ticketing queries
Staff Help Available
- Staff Help Available,Monday to Saturday: 05:15 - 01:00
- Staff Help Available,Sunday: 08:00 - 01:00
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Customer Help Points
Yes
Customer help points are located on platform 1, platform 2, the footbridge, on the stairs and in the station lobby
Customer Services Notes
Monday - Saturday: 0800 - 2000
Sunday: 1000 - 2000
Bank Holidays: 0900 - 1800
Left Luggage
Available
Lost Property
- Lost Property,Monday to Sunday & Public Holidays: Available
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step free access to all platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Information Desk at the front of the station
Ticket barriers and gates
Available
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
- Waiting rooms,Monday to Saturday: 05:10 - 01:00
- Waiting rooms,Sunday: 08:00 - 01:00
Waiting rooms are available on each platform
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Details of the nearest taxi will be supplied by station staff
Impaired mobility set down/pick-up point available
Available
These are located in front of the station
Accessible spaces
24 spaces
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps can only be deployed from the rear of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 05:15 - 01:00
- Staff help available,Sunday: 08:00 - 01:00
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Customer Help Points
Yes
Customer help points are located on platform 1, platform 2, the footbridge, on the stairs and in the station lobby
Helpline
Available
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
Station foyer
Accessible Toilets
Available
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Saturday: 05:10 - 01:00
- Waiting Rooms,Sunday: 08:00 - 01:00
Waiting rooms are available on each platform
Seating Area
Available
Operator
National Car Parks Ltd
Spaces
428 spaces
Accessible spaces
24 spaces
Impaired mobility set down/pick up points available
Available
These are located in front of the station
Car park CCTV
Yes
Parking charges
Parking charges apply
- Off-peak rate £6.15
- Rate per day £9.70
- Rate on Saturday £4.60
- Rate on Sunday £4.60
- Rate per week £40.00
- Rate per month £160.00
- Rate per 3 months £455.00
- Rate per year £1580.00
Notes
£13.10 Weekend fare (from 1000 Friday - 0400 Monday)
£68.00 Flexi ticket
Refreshment Facilities
Available
Public Telephones
No
Public Wi-Fi
Available
Bicycle Storage
Spaces
1000 spaces
Type of Storage
Compounds & Racks
Location
Adjacent station building.
There is also a secure cycle storage at this station. This is chargeable at £25 per year, if this is something that is of interest, please follow the link for more information. https://railplus.greateranglia.co.uk/cycle-storage/cambridge-north-secure-cycle-storage
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are wide/long cycle/mobility scooter space(s) available
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
No.
More Information
Transport Links
From bus stop on station forecourt.
There is a taxi rank at the front of the station together with a list of nearby taxi operators listed on the station information poster
No.
