Cambridge North (CMB)
Cambridge North Station, Cowley Road, Cambridge, Cambridgeshire, CB4 0AE
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard notes
Tickets can be collected on Smartcard at this station
Information Available From Staff
- Yes - from information point
Customer Information Screens
- Arrival Screens
- Departure Screens
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 06:15 - 20:00
- Information Services Opening Times Sunday: 09:00 - 17:00
Welcome Hosts are available at the front of the station to assist with information requests and ticketing queries
Staff Help Available
- Staff Help Available Monday to Saturday: 05:15 - 01:00
- Staff Help Available Sunday: 08:00 - 01:00
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Customer Help Points
Yes
Customer help points are located on platform 1, platform 2, the footbridge, on the stairs and in the station lobby
Customer Services Notes
Monday - Saturday: 0800 - 2000
Sunday: 1000 - 2000
Bank Holidays: 0900 - 1800
Luggage Storage
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step free access to all platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Information Desk at the front of the station
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
- Waiting rooms Monday to Saturday: 05:10 - 01:00
- Waiting rooms Sunday: 08:00 - 01:00
Waiting rooms are available on each platform
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
Details of the nearest taxi will be supplied by station staff
Impaired mobility set down/pick-up point
Yes
These are located in front of the station
Accessible spaces
24 spaces
Staff Help
Staff help available
- Staff help available Monday to Saturday: 05:15 - 01:00
- Staff help available Sunday: 08:00 - 01:00
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Customer Help Points and Meeting Point
Yes
Customer help points are located on platform 1, platform 2, the footbridge, on the stairs and in the station lobby
Helpline
Yes
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Station foyer
Accessible Toilets
Yes
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Saturday: 05:10 - 01:00
- Waiting Rooms Sunday: 08:00 - 01:00
Waiting rooms are available on each platform
Seating Area
Yes
Operator
National Car Parks Ltd
Spaces
450 spaces
Accessible spaces
24 spaces
Impaired mobility set down/pick up points available
Yes
These are located in front of the station
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £8.50
- Rate on Saturday £4.00
- Rate on Sunday £4.00
- Rate per week £35.00
- Rate per month £138.00
- Rate per 3 months £395.00
- Rate per year £1381.00
Refreshment Facilities
Yes
Pay Phones
No
Public Wi-Fi
Yes
Bicycle Storage
Spaces
1000 spaces
Type of Storage
Compounds & Racks
Location
Adjacent station building.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
No.
More Information
Transport Links
From bus stop on station forecourt.
There is a taxi rank at the front of the station together with a list of nearby taxi operators listed on the station information poster
No.
