Last updated:Today at 06:30
Train companies affected:National Rail
Last updated:Today at 04:26
Train companies affected:National Rail
Crawley station, Station Way, Crawley, West Sussex, RH10 1JA
Advertisement
Yes
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Yes
Yes
Yes
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
Yes
The Assistance Meeting Point is by the Ticket Office.
No
Yes
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
Yes
This station has step-free access to all platforms / the platform.
This is a Category A station. This station has step-free access to all platforms via lifts.
The Assistance Meeting Point is by the Ticket Office.
Yes
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Yes
Yes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed.
Also, some trains have on board staff who are trained to step onto the platform when the train arrives, so they can provide assistance on and off the train. You can also arrange assistance by:
Pressing the “emergency & assisted travel” button on a station Help Point
Calling our freephone number: 0800 138 1016
Textphone: 0800 138 1018
Yes
Toilets may only be available during staffed hours at some locations.
Toilets may only be available during staffed hours at some locations.
Yes
There are heated waiting areas on both platforms, open from 05:00 until 23:00.
Yes
Yes
No
Yes
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
2 spaces
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
Yes
The Assistance Meeting Point is by the Ticket Office.
The assisted travel helpline is not available on Christmas Day.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
Pressing the “emergency & assisted travel” button on a station Help Point
Calling our Assisted Travel team on: 0800 138 1016
Texting us on: 0800 138 1018
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Yes
Yes
Toilets may only be available during staffed hours at some locations.
Toilets may only be available during staffed hours at some locations.
Yes
Facilties may only be available when the station is staffed.
Yes
There are heated waiting areas on both platforms, open from 05:00 until 23:00.
Yes
APCOA Parking UK
99 spaces
2 spaces
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
Yes
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
No
Yes
Yes
No
No
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
60 spaces
Stands
Located in the station car park.
Cycles are left at owners risk. Abandoned cycles may be removed.
Yes
There are no cycle hire facilities at this station
Please click the link for details regarding the rail replacement bus location.
Information to plan your onward journey is available in the “Onward Travel Information Map” below.
Advertisement