Last updated:Today at 13:36
Train companies affected:CrossCountry, East Midlands Railway
Last updated:Today at 10:58
Train companies affected:South Western Railway
Crawley station, Station Way, Crawley, West Sussex, RH10 1JA
Yes
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Yes
Yes
Yes
For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard
• texting us on 07970 511077
Yes
Ticket office and platforms.
No
Yes
Yes
This station has step-free access to all platforms / the platform.
This is a Category A station. This station has step-free access to all platforms via lifts. Assistance Meeting Point is the Ticket Office.
Yes
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
Waiting area may only be available during staffed hours at some locations.
There are heated waiting areas on both platforms, open 05:00 until 23:00.
Yes
Yes
No
Yes
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
2 spaces
Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
• texting us on 07970 511077
Yes
Ticket office and platforms.
The assisted travel helpline is not available on Christmas Day.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
Pressing the “emergency & assisted travel” button on a station Help Point
Calling our Assisted Travel team on: 0800 138 1016
Texting us on: 0800 138 1018
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Yes
Yes
Yes
Yes
Waiting area may only be available during staffed hours at some locations.
There are heated waiting areas on both platforms, open 05:00 until 23:00.
Yes
APCOA Parking UK
99 spaces
2 spaces
Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
Yes
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
No
Parking charges apply
Yes
Yes
No
60 spaces
Cycles are left at owners risk. Abandoned cycles may be removed.
Stands
Station car park
Yes
There are no cycle hire facilities at this station
The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.
No
Information to plan your onward journey is available in the “Onward Travel Information Map” below.