Crawley (CRW)

Managed by Southern 

 
Crawley station
Station Way
Crawley
West Sussex
RH10 1JA
 

Station facilities

  • Station seating facilities

    Station seating facilities Platform 1 - two shelters, one has with one seat. There is a waiting area on platform 2 - one metal seat under footbridge .
  • Trolleys

  • Refreshments

    Note Coffee shop Cold drinks vending machine
  • ATM machine

    ATM machine
  • Toilets

    Toilets
  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Crawley

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Route planning around the station including maps and platforms

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Station Message: Alert!

From Friday 24 April until further notice this ticket office will have reduced opening hours due to the coronavirus pandemic. Instead the new opening times will be:

Monday to Saturday: 06:10 - 20:00

Sunday: 08:40 - 18:15

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

YES
Storage location
Station car park
Storage spaces
60
Storage CCTV
Yes
Car Park
Station car park
Operator
Saba UK - www.sabaparking.co.uk/southern-railway
Phone number
-
Opening hours
Blue badge spaces 
Free of charge
No
CCTV Coverage
No
Onward travel information
Information to plan your onward journey is available in a printable format here.
Taxi
NO
Impaired mobility set down / pick up points available
Yes
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Sunday Closed

This ticket office will be closed until further notice due to the coronavirus pandemic.

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes
Smartcards are available online at : www.southernrailway.com/thekeysmartcard
Penalty fares
Penalty fares apply for Southern 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:00 - 22:30
Sunday 06:00 - 22:00
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
No
Lost Property
Yes
Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
Ticket gates
Yes
CCTV
Yes

Facilities

 
ATM Machine
Yes
Public Wi-Fi
Yes
Find WiFi Hotspots around this station
Refreshment facilities
Yes
Coffee shop Cold drinks vending machine
Toilets
Yes
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location
Available during staffing hours. Radar key controlled.
Waiting Rooms
Yes
Waiting rooms location
Platform 1 - two shelters, one has with one seat. There is a waiting area on platform 2 - one metal seat under footbridge .
Waiting rooms opening hours

Waiting rooms normally available when station is staffed

Accessibility and mobility access

 
Helpline Contact
Please contact the helpline by phone on 0800 138 1016 or by emailing myjourney@southernrailway.com to ensure that arrangements are in place.
Assisted travel
yes
Helpline opening hours
Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.

Staff help available
Yes
Partial - when station is staffed.
Staff help available opening times
Monday - Friday 05:38 - 00:26
Saturday 05:38 - 00:24
Sunday 06:52 - 00:20

05:00 until 01:00

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This is a Category B2 station: Level access to platform 1 (to London) via ramp. Level access to platform 2 (to Horsham) via rear entrance. Long step-free route between platforms via road / footpath (longer than 400m, above 1:10 gradient). Assistance Meeting Point is the Ticket Office.
Wheelchairs available
Yes

Station Map

 
Station plan

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