Derby (DBY)
Managed by East Midlands Railway
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request. -
Pay phone
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Internet
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Post box
Note -
Tourist information office
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Shops
Shops
Derby
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Wheel Racks- Storage sheltered
- Yes
- Storage location
- Located in North Car Park
- Storage spaces
- 204
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- East Midlands Railway
- Phone number
- 03457 125 678
- Address
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- Note
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Derby Zone 3, car parking is available
Daily - £11.50, Off Peak - £7.00
Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230
- Opening hours
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Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 568 with 25 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
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There is step free access from the car parks to the station.
- Free of charge
- No
- Daily rate
- £14.50
- Off peak rate
- £6.00
- Saturday rate
- £6.00
- Sunday rate
- £6.00
- Weekly rate
- £44.00
- Monthly rate
- £145.00
- 3 Monthly rate
- £392.00
- Annual rate
- £1380.00
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Derby Zone 3, car parking is available
Daily - £11.50, Off Peak - £7.00
Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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On station forecourt
- Impaired mobility set down / pick up points available
- Yes
- Airport
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KinchBus operate a daily, 24-hour, regular 'Skylink' service from Derby station direct to East Midlands Airport. For details: www.skylink.co.uk
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 04:55 - 22:45
Saturday 04:55 - 22:45
Sunday 06:20 - 23:00
- Location
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On the station concourse
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Collect and top your Smartcard at this location
Staffing and general services
- Information available from staff
- Information services - opening times
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
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Customer Information Desk
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
- From the rear of the station, at the Pride Park exit
Facilities
- ATM Machine
- Yes
- First class Lounge
- Yes
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Located
Platform 6 and 7 Currently Closed
Tickets Accepted
All First Class tickets
Facilities
Screens with updated train information
Refreshments
Complimentary tea and coffee, biscuits and snacks
Wi-Fi
Yes
- First class Lounge opening hours
- Post box
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 08000 11 33 23
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
- Staff help available opening times
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Category A step free station. This station has step free access. There are lifts to all platforms. There is a subway to platforms 2,3,4 and 5. Platforms 6 and 7 are accessed by lift only.
This station has tactile paving at the edges of all platforms and at the foot and top of stairwells.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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