Last updated:Today at 00:03
Train companies affected:South Western Railway
Derby station, Railway Terrace, Derby, Derbyshire, DE1 2RU
On the station concourse
Yes
Yes
Yes
Yes
Yes
You can load tickets onto your smartcard at this station.
Passenger Assistance meeting point is at the ticket gates.
Yes
Customer Information Desk
No
No
Yes
This station has step-free access to all platforms / the platform.
Category A step free station. This station has step free access. There are lifts to all platforms. There is a subway to platforms 2,3,4 and 5. Platforms 6 and 7 are accessed by lift only.
This station has tactile paving at the edges of all platforms and at the foot and top of stairwells.
Yes
Yes
Yes
Yes
Yes
There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.
Yes
Yes
No
Yes
25 spaces
Yes
There is step free access from the car parks to the station.
Passenger Assistance meeting point is at the ticket gates.
Yes
Customer Information Desk
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request. Toilet opening times:
Weekdays (Mon - Fri) 04:55 : 22:45Saturday 04:55 : 22:45Sunday 06:20 : 23:00
Yes
Yes
There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.
Yes
East Midlands Railway
568 spaces
25 spaces
Yes
There is step free access from the car parks to the station.
Yes
No
Parking charges apply
Derby Zone 3, car parking is available
Daily - £11.50, Off Peak - £7.00
Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230
Yes
Yes
Yes
204 spaces
Racks
Located in North Car Park
Yes
Yes
There are no cycle hire facilities at this station
From the rear of the station, at the Pride Park exit
On station forecourt
Information to plan your onward journey is available in a printable format here
KinchBus operate a daily, 24-hour, regular 'Skylink' service from Derby station direct to East Midlands Airport. For details: www.skylink.co.uk