Last updated:Today at 10:59
Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink
Last updated:Today at 06:51
Train companies affected:National Rail
East Dulwich station, Grove Vale, East Dulwich, London, SE22 8EF
Zone 2
Yes
Available
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Available
Yes
Yes
Yes
Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
Yes
Yes
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
Yes
The Assistance Meeting Point is by the Help Point on platform 1.
Unavailable
Available
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
Yes
There are Help Points
Announcements are made both visually and audibly
Induction loops are at designated listening areas
Some step-free access to all platforms - please check details.
This is a Category B2 station: Steep ramp to platform 1 (to London Bridge). Steep ramp to platform 2 (to Tulse Hill). Ramps are longer than 400m/above 1:10 gradient.
The Assistance Meeting Point is by the Help Point on platform 1.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Unavailable
Available
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Available
Yes
Available
A staff-operated ramp is required for step-free access between train and platform at this station.
Unavailable
Available
There are unheated waiting areas available on platforms 1 and 2.
Available
Unavailable
There are tactile warnings on all platforms
Unavailable
Unavailable
No dedicated area
This is a drop-off point only
There are no seating or waiting facilities at this drop-off and/or pick-up point
The drop-off and/or pick-up point is on the same side of the road as the station
Ramps can only be deployed from the side of a vehicle
The drop-off and/or pick-up point is uncovered
Lane is at least 3.6m wide
There is space for up to 3 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Yes
The Assistance Meeting Point is by the Help Point on platform 1.
The assisted helpline is not available on Christmas Day.
Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
There are Help Points
Unavailable
Unavailable
Unavailable
Available
There are unheated waiting areas available on platforms 1 and 2.
Available
Unavailable
Yes
Unavailable
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
16 spaces
Stands
Located by the entrance to platform 1.
Cycles are left at owners risk. Abandoned cycles may be removed.
Yes
There are no cycle hire facilities at this station
Please click the link for details regarding the rail replacement bus location.
Information to plan your onward journey is available in the “Onward Travel Information Map” within the map section below.