Last updated:Today at 19:20
Train companies affected:Southeastern
Last updated:Today at 08:59
Train companies affected:National Rail
East Midlands Parkway (EMD)
East Midlands Parkway station, Station Approach Road, off A453, Remembrance Way, near Ratcliffe-on-Soar, Nottinghamshire, NG11 0EE
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 06:00 - 19:30
- Opening Hours,Sunday: 07:30 - 19:30
Location
On the station concourse
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Collect and top your Smartcard at this location
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 04:50 - 01:30
- Information Services Opening Times,Saturday: 05:25 - 00:00
- Information Services Opening Times,Sunday: 06:45 - 01:00
Staff Help Available
- Staff Help Available,Monday to Friday: 04:00 - 02:05
- Staff Help Available,Saturday: 05:00 - 00:30
- Staff Help Available,Sunday: 06:45 - 01:05
0400-0205 Monday-Friday
0500-0030 Saturday
0645-0105 Sunday
Customer Help Points
Yes
Platform 1,2,4 & Main Car park
Left Luggage
Unavailable
Lost Property
Unavailable
Trolleys
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A station. This station has step free access to all platforms. This station has tactile paving at the edge of all platforms.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Friday: 06:00 - 19:30
- Waiting rooms,Saturday: 06:00 - 19:30
- Waiting rooms,Sunday: 07:30 - 19:30
Accessible seating available on all platforms. A heated waiting room with accessible seating is available on Platform 1.
Seating area
Available
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Accessible spaces
22 spaces
Parking is free for disabled customers displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Ramp deployment from rear of vehicle
Ramps can only be deployed from the side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for more than 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 04:00 - 02:05
- Staff help available,Saturday: 05:00 - 00:30
- Staff help available,Sunday: 06:45 - 01:05
0400-0205 Monday-Friday
0500-0030 Saturday
0645-0105 Sunday
Customer Help Points
Yes
Platform 1,2,4 & Main Car park
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Available
The toilets and National key toilets are located on the Main Concourse. All the toilets are open and a radar key is not required to operate these toilets. Toilet opening times are:
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 : 19:30Sunday 07:30 : 19:30
Accessible Toilets
Unavailable
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:00 - 19:30
- Waiting Rooms,Saturday: 06:00 - 19:30
- Waiting Rooms,Sunday: 07:30 - 19:30
Accessible seating available on all platforms. A heated waiting room with accessible seating is available on Platform 1.
Seating Area
Available
First Class Lounge
Available
Open Monday to Friday (excluding bank holidays) 05.30 - 18.00.
Sheltered waiting area
There is sheltered waiting
Operator
East Midlands Railway
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
885 spaces
Accessible spaces
22 spaces
Parking is free for disabled customers displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £8.00
- Rate on Saturday £4.00
- Rate on Sunday £4.00
- Rate per week £24.00
- Rate per month £80.00
- Rate per 3 months £216.00
- Rate per year £800.00
Notes
£2.00 Evening Car park fares are available from 1800 - 0230.
£6.00 Weekend rate (Friday 1000 - Sunday midnight) please purchase this ticket from ticket office.
This car park has Secure Station Accreditation.
ATM
Unavailable
Refreshment Facilities
- Refreshment Facilities,Monday to Friday: 05:30 - 18:00
- Refreshment Facilities,Saturday: 07:00 - 14:00
- Refreshment Facilities,Sunday: Unavailable
Saturday opening times are currently under trial and may be subject to change.
Public Telephones
No
Public Wi-Fi
Available
Bicycle Storage
Spaces
20 spaces
Type of Storage
Stands
Location
At the front of the station
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Directly outside the front of the station
Taxi Rank at station front.
A J CARS 01509 279 279
Information to plan your onward journey is available in a printable format here
