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Last updated:Today at 02:21
Train companies affected:National Rail

East Midlands Parkway (EMD)

East Midlands Parkway station, Station Approach Road, off A453, Remembrance Way, near Ratcliffe-on-Soar, Nottinghamshire, NG11 0EE

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 06:00 - 19:30
  • Opening Hours Sunday: 07:30 - 19:30
Location

On the station concourse

Ticket Machines

Yes

Collection of pre-purchased tickets
  • Pick up tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

Collect and top your Smartcard at this location

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 04:50 - 01:30
  • Information Services Opening Times Saturday: 05:25 - 00:00
  • Information Services Opening Times Sunday: 06:45 - 01:00

Staff Help Available

  • Staff Help Available Monday to Friday: 04:00 - 02:05
  • Staff Help Available Saturday: 05:00 - 00:30
  • Staff Help Available Sunday: 06:45 - 01:05

0400-0205 Monday-Friday

0500-0030 Saturday

0645-0105 Sunday

Customer Help Points

Yes

Luggage Storage

No

Lost Property

No

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A station.  This station has step free access to all platforms. This station has tactile paving at the edge of all platforms.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms
  • Waiting rooms Monday to Friday: 06:00 - 19:30
  • Waiting rooms Saturday: 06:00 - 19:30
  • Waiting rooms Sunday: 07:30 - 19:30

Accessible seating available on all platforms.  A heated waiting room with accessible seating is available on Platform 1.

Seating area

Yes

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

22 spaces

Parking is free for disabled customers displaying a valid International Blue Badge

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Friday: 04:00 - 02:05
  • Staff help available Saturday: 05:00 - 00:30
  • Staff help available Sunday: 06:45 - 01:05

0400-0205 Monday-Friday

0500-0030 Saturday

0645-0105 Sunday

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets and National key toilets are located on the Main Concourse. All the toilets are open and a radar key is not required to operate these toilets. Toilet opening times are: 

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 : 19:30Sunday 07:30 : 19:30

Accessible Toilets

No

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:00 - 19:30
  • Waiting Rooms Saturday: 06:00 - 19:30
  • Waiting Rooms Sunday: 07:30 - 19:30

Accessible seating available on all platforms.  A heated waiting room with accessible seating is available on Platform 1.

Seating Area

Yes

First Class Lounge

Yes

Open Monday to Friday (excluding bank holidays) 05.30 - 18.00.

Operator

East Midlands Railway

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

885 spaces

Accessible spaces

22 spaces

Parking is free for disabled customers displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £8.00
  • Rate on Saturday £4.00
  • Rate on Sunday £4.00
  • Rate per week £24.00
  • Rate per month £80.00
  • Rate per 3 months £216.00
  • Rate per year £800.00

Notes

£2.00 Evening Car park fares are available from 1800 - 0230.

£6.00 Weekend rate (Friday 1000 - Sunday midnight) please purchase this ticket from ticket office.

This car park has Secure Station Accreditation.

ATM

Yes

Refreshment Facilities

  • Refreshment Facilities Monday to Friday: 05:30 - 18:00
  • Refreshment Facilities Saturday: 07:00 - 14:00
  • Refreshment Facilities Sunday: No

Saturday opening times are currently under trial and may be subject to change.

A cafe is available.

Pay Phones

No

Public Wi-Fi

Yes

Bicycle Storage

Spaces

20 spaces

Type of Storage

Stands

Location

At the front of the station

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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