Last updated:Today at 13:36
Train companies affected:CrossCountry, East Midlands Railway
Last updated:Today at 10:58
Train companies affected:South Western Railway
East Midlands Parkway (EMD)
East Midlands Parkway station, Station Approach Road, off A453, Remembrance Way, near Ratcliffe-on-Soar, Nottinghamshire, NG11 0EE
All toilets at the station are out of order at East Midlands Parkway station.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 06:00 - 19:30
- Opening Hours Sunday: 07:30 - 19:30
Location
On the station concourse
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard notes
Collect and top your Smartcard at this location
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 04:50 - 01:30
- Information Services Opening Times Saturday: 05:25 - 00:00
- Information Services Opening Times Sunday: 06:45 - 01:00
Staff Help Available
- Staff Help Available Monday to Friday: 04:00 - 02:05
- Staff Help Available Saturday: 05:00 - 00:30
- Staff Help Available Sunday: 06:45 - 01:05
0400-0205 Monday-Friday
0500-0030 Saturday
0645-0105 Sunday
Customer Help Points
Yes
Luggage Storage
No
Lost Property
No
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A station. This station has step free access to all platforms. This station has tactile paving at the edge of all platforms.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
- Waiting rooms Monday to Friday: 06:00 - 19:30
- Waiting rooms Saturday: 06:00 - 19:30
- Waiting rooms Sunday: 07:30 - 19:30
Accessible seating available on all platforms. A heated waiting room with accessible seating is available on Platform 1.
Seating area
Yes
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
22 spaces
Parking is free for disabled customers displaying a valid International Blue Badge
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 04:00 - 02:05
- Staff help available Saturday: 05:00 - 00:30
- Staff help available Sunday: 06:45 - 01:05
0400-0205 Monday-Friday
0500-0030 Saturday
0645-0105 Sunday
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets and National key toilets are located on the Main Concourse. All the toilets are open and a radar key is not required to operate these toilets. Toilet opening times are:
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 : 19:30Sunday 07:30 : 19:30
Accessible Toilets
No
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:00 - 19:30
- Waiting Rooms Saturday: 06:00 - 19:30
- Waiting Rooms Sunday: 07:30 - 19:30
Accessible seating available on all platforms. A heated waiting room with accessible seating is available on Platform 1.
Seating Area
Yes
First Class Lounge
Yes
Open Monday to Friday (excluding bank holidays) 05.30 - 18.00.
Operator
East Midlands Railway
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
885 spaces
Accessible spaces
22 spaces
Parking is free for disabled customers displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £8.00
- Rate on Saturday £4.00
- Rate on Sunday £4.00
- Rate per week £24.00
- Rate per month £80.00
- Rate per 3 months £216.00
- Rate per year £800.00
Notes
£2.00 Evening Car park fares are available from 1800 - 0230.
£6.00 Weekend rate (Friday 1000 - Sunday midnight) please purchase this ticket from ticket office.
This car park has Secure Station Accreditation.
ATM
Yes
Refreshment Facilities
- Refreshment Facilities Monday to Friday: 05:30 - 18:00
- Refreshment Facilities Saturday: 07:00 - 14:00
- Refreshment Facilities Sunday: No
Saturday opening times are currently under trial and may be subject to change.
A cafe is available.
Pay Phones
No
Public Wi-Fi
Yes
Bicycle Storage
Spaces
20 spaces
Type of Storage
Stands
Location
At the front of the station
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Directly outside the front of the station
A J CARS 01509 279 279
Information to plan your onward journey is available in a printable format here
