East Tilbury (ETL)
Managed by c2c
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
East Tilbury
Getting to and from the station
- Car Park
No- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
No
- Impaired mobility set down / pick up points available
- Yes
-
Outside station entrance
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:15 - 12:20
Saturday 07:30 - 13:15
Sunday Closed
- Location
-
Platform 1
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
-
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
- Penalty fares
- Penalty fares apply for c2c
Staffing and general services
- Information available from staff
- Yes - from information point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 06:15 - 13:35
Saturday 06:15 - 15:40
Sunday 09:15 - 16:30
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Operated by c2c
-
Monday - Friday 08:00 - 20:00
Saturday - Sunday 09:00 - 16:00
Public Holidays 09:00 - 16:00
Except Christmas Day and Boxing Day
- c2c Lost Property
- 03457 44 44 22
- Customer Services
-
Monday - Friday, 08:00 - 20:00
Saturday - Sunday, 09:00 - 16:00
Bank Holidays, 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Exit station entrance on to St Margaret Road for Bus Stop B
Facilities
Accessibility and mobility access
- Helpline Contact
- 03457 44 44 22
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 06:15 - 13:35
Saturday 06:15 - 15:40
Sunday 09:15 - 16:30
Except Christmas Day and Boxing Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Step free access is available from street level to both platforms.
Passengers wishing to transfer between platforms should use the station exit, cross the level crossing and re-enter the station.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Tilbury Town; Grays; Pitsea;
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