East Tilbury (ETL)

Managed by c2c 

 
East Tilbury station
Princess Margaret Road
East Tilbury
Essex
RM18 8SB
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

    Public Wi-Fi Yes

  • Post box

  • Tourist information office

  • Shops

 
 

East Tilbury

Stations made easy

Route planning around the station including maps and platforms

Show [ETL] route

 

Getting to and from the station

 
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

No 

Impaired mobility set down / pick up points available
Yes

Outside station entrance

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 13:35
Saturday 06:15 - 15:40
Sunday 09:15 - 16:30
Location

Platform 1 

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station. 

Penalty fares
Penalty fares apply for c2c 

Staffing and general services

 
Information available from staff
Yes - from information point,Yes - from ticket office 
Information services - opening times
Monday - Friday 06:15 - 13:35
Saturday 06:15 - 15:40
Sunday 09:15 - 16:30
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Operated by c2c
Monday - Friday 08:00 - 20:00
Saturday - Sunday 09:00 - 16:00
Public Holidays 09:00 - 16:00

Except Christmas Day and Boxing Day

03457 44 44 22
Customer Services

Monday - Friday, 08:00 - 20:00

Saturday - Sunday, 09:00 - 16:00

Bank Holidays, 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.co.uk

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Exit station entrance and turn right onto Princess Margaret Road 

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
03457 44 44 22
Helpline opening hours
Monday - Sunday 24 Hours a Day
Staff help available
Yes
Staff help available opening times
Monday - Friday 06:15 - 13:35
Saturday 06:15 - 15:40
Sunday 09:15 - 16:30

Except Christmas Day and Boxing Day

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Step free access is available from street level to both platforms.

Passengers wishing to transfer between platforms should use the station exit, cross the level crossing and re-enter the station.

Wheelchairs available
No
Nearest station with more facilities CRS Code
Tilbury Town; Grays; Pitsea; 

Station Map

 
Station plan

View larger version
Stations made easy
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