Frome (FRO)
Frome station, Station Approach, off Wallbridge, Frome, Somerset, BA11 1RE
Frome ticket office, waiting rooms and toilets will have the following changes to planned opening hours:
Monday 7th July - Closed
Friday 11th July - Closed
Tickets can be bought from the ticket machine or digitally.
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:30 - 12:00
- Opening Hours,Saturday: 06:30 - 12:50
- Opening Hours,Sunday: Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Smartcard Accepted
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:45 - 12:00
- Information Services Opening Times,Saturday: 05:45 - 12:00
- Information Services Opening Times,Sunday: Unavailable
Staff Help Available
- Staff Help Available,Monday to Saturday: 06:00 - 12:45
- Staff Help Available,Sunday: Unavailable
Meeting point: Ticket office.
Customer Help Points
Yes
On the platform
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Category A station - This station has step free access to the platform.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
The radar key is available from station staff.
Waiting rooms
- Waiting rooms,Monday to Friday: 06:30 - 12:00
- Waiting rooms,Saturday: 06:30 - 12:50
- Waiting rooms,Sunday: Unavailable
Only available during normal staffed hours.
Only available during normal staffed hours.
Seating area
Available
Induction loop pay phones
Available
Public telephones are not accessible
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 06:00 - 12:45
- Staff help available,Sunday: Unavailable
Meeting point: Ticket office.
Customer Help Points
Yes
On the platform
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
Accessible Toilets
Available
The radar key is available from station staff.
Baby Changing
Unavailable
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:30 - 12:00
- Waiting Rooms,Saturday: 06:30 - 12:50
- Waiting Rooms,Sunday: Unavailable
Only available during normal staffed hours.
Only available during normal staffed hours.
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
15 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £2.80
- Rate per day £3.60
- Rate on Saturday £2.80
- Rate on Sunday £2.80
- Rate per week £18.00
- Rate per month £60.00
- Rate per 3 months £176.00
- Rate per year £590.00
Refreshment Facilities
Unavailable
Public Telephones
Yes
Accessible Public Telephones
Available
Public telephones are not accessible
Public Wi-Fi
Unavailable
Find WiFi Hotspots near this station
Bicycle Storage
Spaces
30 spaces
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Front of the station.
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
