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Frome (FRO)

Frome station, Station Approach, off Wallbridge, Frome, Somerset, BA11 1RE

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:30 - 12:00
  • Opening Hours Saturday: 06:30 - 12:50
  • Opening Hours Sunday: No
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:45 - 12:00
  • Information Services Opening Times Saturday: 05:45 - 12:00
  • Information Services Opening Times Sunday: No

Staff Help Available

  • Staff Help Available Monday to Saturday: 06:00 - 12:45
  • Staff Help Available Sunday: No

Meeting point: Ticket office.

Customer Help Points

Yes

On the platform

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Category A station - This station has step free access to the platform.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The radar key is available from station staff.

Waiting rooms
  • Waiting rooms Monday to Friday: 06:30 - 12:00
  • Waiting rooms Saturday: 06:30 - 12:50
  • Waiting rooms Sunday: No

Only available during normal staffed hours.

Only available during normal staffed hours.

Seating area

Yes

Accessible public telephones

Yes

Public telephones are not accessible

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are available

Impaired mobility set down/pick-up point

No

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 06:00 - 12:45
  • Staff help available Sunday: No

Meeting point: Ticket office.

Customer Help Points and Meeting Point

Yes

On the platform

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Accessible Toilets

Yes

The radar key is available from station staff.

Baby Changing

No

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:30 - 12:00
  • Waiting Rooms Saturday: 06:30 - 12:50
  • Waiting Rooms Sunday: No

Only available during normal staffed hours.

Only available during normal staffed hours.

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

15 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £2.80
  • Rate per day £3.60
  • Rate on Saturday £2.80
  • Rate on Sunday £2.80
  • Rate per week £18.00
  • Rate per month £60.00
  • Rate per 3 months £176.00
  • Rate per year £590.00

Refreshment Facilities

No

Pay Phones

Yes

Accessible Public Telephones

Yes

Public telephones are not accessible

Public Wi-Fi

No

Find WiFi Hotspots near this station

Bicycle Storage

Spaces

30 spaces

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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