Hadley Wood (HDW)

Managed by Great Northern 

Hadley Wood station
Crescent West
Hadley Wood
Greater London

Station facilities

  • Station seating facilities

    Station seating facilities Waiting room platform 1/2 not heated
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops


Hadley Wood

Stations made easy

Route planning around the station including maps and platforms

Show [HDW] route


Station Message: Alert!

Hadley Wood Station has step-free access between the street and Platform 4 (the northbound platform) via a moderate slope.

Ticket holders making a southbound journey (towards London) from Hadley Wood who require step-free access may travel via Potters Bar at no additional cost. The Hadley Wood Rail User Group has produced a 'Step Free Timetable' and pocket guide which can be found either on their website or in hard copy in the ticket office.

Getting to and from the station


Bicycle parking

Storage spaces
Storage CCTV
Car Park
Onward travel information
Information to plan your onward journey is available in a printable format can be found here
Impaired mobility set down / pick up points available

Ticket buying and collection

Ticket Office
Opening hours
Monday - Friday 06:35 - 10:00
Saturday - Sunday Closed
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Collection of pre-purchased tickets
Yes, from ticket machine
Get Oyster cards here
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Top-Up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Smartcards issued
Smartcards top-up
Smartcards validators
For more information on using the Key smartcard, please visit: www.greatnorthernrail.com/thekeysmartcard
Penalty fares
Penalty fares apply for Great Northern 
London fare zone
Zone 6

Staffing and general services

Information available from staff
Information services - opening times
Monday - Friday 06:35 - 10:00
Saturday - Sunday Closed
Passenger Information Systems
Departure screens, Announcements
Customer help points
Lost Property
You can hand in items found when staff are on duty. To register a lost item, visit www.greatnorthernrail.com/lostproperty
Monday - Sunday 07:00 - 22:00

Please visit www.greatnorthernrail.com/lostproperty and use the webform to register your lost item.

Location for Rail Replacement Services
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.


ATM Machine
Waiting Rooms
Waiting rooms location
Waiting room platform 1/2 not heated
Waiting rooms opening hours

Accessibility and mobility access

Helpline Contact
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] |Phone - 0800 058 2844 | Textphone - 0800 138 1018
Helpline opening hours
Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.

Staff help available
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Staff help available opening times
Monday - Friday 06:35 - 10:00
Saturday - Sunday Closed
Ramp for train access
Step free access coverage
Step free access note
This is a Category B3 station: Step free access to/from platform 4 only (Northbound towards Potters Bar) via a moderate slope. Customers travelling towards London who require step-free access may use your ticket to travel (step free) northwards to Potters Bar station before catching a train towards London. The Hadley Wood Rail User Group has produced guidance on their website which can be found at http://www.hadleywood.org.uk/step-free-travel.html Assistance Meeting Point is on platform 1.
Wheelchairs available

Station Map

Station plan

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Stations made easy
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