Hadley Wood (HDW)

Managed by Great Northern 

 
Hadley Wood station
Crescent West
Hadley Wood
Greater London
EN4 0EL
 

Station facilities

  • Station seating facilities

    Station seating facilities Waiting room platform 1/2 not heated
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Hadley Wood

Stations made easy

Route planning around the station including maps and platforms

Show [HDW] route

 

Station Message: Alert!

Hadley Wood Station has step-free access between the street and Platform 4 (the northbound platform) via a moderate slope.

Ticket holders making a southbound journey (towards London) from Hadley Wood who require step-free access may travel via Potters Bar at no additional cost. The Hadley Wood Rail User Group has produced a 'Step Free Timetable' and pocket guide which can be found either on their website or in hard copy in the ticket office.

Getting to and from the station

 

Bicycle parking

Stands
Storage spaces
0
Storage CCTV
Yes
Car Park
No
Onward travel information
Information to plan your onward journey is available in a printable format can be found here
Taxi
NO
Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:35 - 10:00
Saturday - Sunday Closed
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.
Smartcards
Smartcards issued
No
Smartcards validators
Yes
Smartcards are available online at: www.greatnorthernrail.com/thekeysmartcard
Penalty fares
Penalty fares apply for Great Northern 
London fare zone
Zone 6

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:35 - 10:00
Saturday - Sunday Closed
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
You can hand in items found when staff are on duty. To register a lost item, visit www.greatnorthernrail.com/lostproperty
Monday - Sunday 07:00 - 22:00

Please visit www.greatnorthernrail.com/lostproperty and use the webform to register your lost item.

greatnorthernrail.com/lostproperty
CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
Yes
Waiting rooms location
Waiting room platform 1/2 not heated
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] |Phone - 0800 058 2844 | Textphone - 0800 138 1018
Helpline opening hours
Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.

Staff help available
Yes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Staff help available opening times
Monday - Friday 06:35 - 10:00
Saturday - Sunday Closed
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This is a Category B3 station: Step free access to/from platform 4 only (Northbound towards Potters Bar) via a moderate slope. Customers travelling towards London who require step-free access may use your ticket to travel (step free) northwards to Potters Bar station before catching a train towards London. The Hadley Wood Rail User Group has produced guidance on their website which can be found at http://www.hadleywood.org.uk/step-free-travel.html Assistance Meeting Point is on platform 1.
Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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