Hook (HOK)
Managed by South Western Railway
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
Toilets The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Hook
Getting to and from the station
Bicycle parking
Lockers,Wheel Racks- Storage sheltered
- Yes
- Storage spaces
- 24
-
4 lockers and 20 cycle stand parking spaces
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Note
-
Prices are valid from 28th July 2019
Weekend tickets are available from 0930 Friday £7.90
Off Peak from 0930 Monday to Friday
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 157 with 1 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £6.30
- Off peak rate
- £3.50
- Saturday rate
- £3.50
- Sunday rate
- £3.50
- Weekly rate
- £31.40
- Monthly rate
- £92.90
- 3 Monthly rate
- £278.70
- Annual rate
- £949.00
-
Bank Holiday £3.50
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 13:00
Saturday 08:00 - 12:00
Sunday Closed
- Location
-
Outside station near to the ticket office
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:10 - 13:00
Saturday 08:00 - 12:00
Sunday Closed
- Customer help points
- Yes
-
Help points are available on all platforms
- Lost Property
- Yes
- Customer Services
- Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Station forecourt, off station road
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
- Waiting Rooms
- Yes
- Waiting rooms opening hours
-
Monday - Friday 06:10 - 13:00
Saturday 08:00 - 12:00
Sunday Closed
Accessibility and mobility access
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
-
Platform one is accessible to wheelchair users. Platform two is accessible to wheelchair users. Interchange - Footbridge consists of 47 steps. Wheelchair users can cross via roadbridge (10 mins). Overview - Hook is a fully accessible station.
- Wheelchairs available
- No
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