Last updated:Today at 20:09
Train companies affected:Avanti West Coast, London Northwestern Railway
Leicester (LEI)
Leicester station, London Road, Leicester, Leicestershire, LE2 0QB
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 05:20 - 22:30
- Opening Hours,Saturday: 05:20 - 22:30
- Opening Hours,Sunday: 07:15 - 22:30
Location
Booking hall
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Collect and top your Smartcard at this location
Information Available
- Yes - from information point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: Available
- Information Services Opening Times,Saturday: Available
- Information Services Opening Times,Sunday: Available
Staff Help Available
- Staff Help Available,Monday to Sunday: Available
- Staff Help Available,Monday to Friday: Available
- Staff Help Available,Saturday: Available
- Staff Help Available,Sunday: Available
Staff help available 05.20 - 01.00
Passenger Assistance meeting point is at the customer information desk in the front concourse or the ticket gates.
Customer Help Points
Yes
Left Luggage
Unavailable
Lost Property
Unavailable
Trolleys
Available
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a Category A access station. There is step free access to the main entrance and lifts to all platforms. Customers with wheelchairs who require assistance on graduated slopes should press the ticket gate 'assistance' button located at the bottom of the stairs near the self service ticket machines.
This station has tactile paving at the edge of all platforms and at the bottom of all staircases.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
- Waiting rooms,Monday to Friday: 05:20 - 22:30
- Waiting rooms,Saturday: 05:20 - 22:30
- Waiting rooms,Sunday: 07:15 - 22:30
There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.
Seating area
Available
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Accessible spaces
Leicester Car Park 1
20 spaces
Leicester Car Park 2
4 spaces
Leicester Car Park 1
A designated pick up/drop off for mobility impaired customers is available in the short stay car park with step free access to the concourse and into the station
Leicester Car Park 2
One disabled pick up/drop off only bay. Charges 50p for 20 minutes blue badge holders 1 hour free. Blue Badge holders wishing to park longer must use the long stay car park on Fox Street.
Accessible car park equipment
Leicester Car Park 1
Leicester Car Park 2
Staff Help
Staff help available
- Staff help available,Monday to Sunday: Available
- Staff help available,Monday to Friday: Available
- Staff help available,Saturday: Available
- Staff help available,Sunday: Available
Staff help available 05.20 - 01.00
Passenger Assistance meeting point is at the customer information desk in the front concourse or the ticket gates.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Available
The toilets are located on Platform 1/2 and Platform 3/4.
The National key toilets are located on Platform 1/2 and Platform 3/4; these toilets are operated by a radar key.
The radar key is available from the Duty Manager located on the end of Platform 3/4.
Weekdays (Mon - Fri) 05:20-22:30
Saturday 05:20-22:30
Sunday 07:15-22:30
Accessible Toilets
Available
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Friday: 05:20 - 22:30
- Waiting Rooms,Saturday: 05:20 - 22:30
- Waiting Rooms,Sunday: 07:15 - 22:30
There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.
Seating Area
Available
First Class Lounge
Unavailable
Located
At the south end of platform 3/4 - Currently Closed
Tickets Accepted
All First Class ticket holders
Facilities
Screens with updated train information & also Sky News
Refreshments
Screens with updated train information & also Sky News
Wi-Fi
Yes
Showers
No
Sheltered waiting area
There is sheltered waiting
Station car park
Operator
East Midlands Railway
- 03457 125 678
- Fox Street
- Leicester
- LE2 0QB
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Spaces
488 spaces
Accessible spaces
20 spaces
A designated pick up/drop off for mobility impaired customers is available in the short stay car park with step free access to the concourse and into the station
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £15.00
- Rate on Saturday £7.50
- Rate on Sunday £7.50
- Rate per week £45.00
- Rate per month £150.00
- Rate per 3 months £405.00
- Rate per year £1500.00
Notes
£2.00 Evening car park fare is available from 1800 until 0230.
£9.50 Weekend rate (Friday 1000 - Sunday midnight) please purchase ticket from ticket office.
This car park has Secure Station Accreditation.
From Monday 12 February 2024, demolition works will begin in the area, restricting access to the station car park. Station Street will be closed and access will be available via Fox Street. For more information visit: https://www.leicester.gov.uk/station
Short stay car park
Operator
East Midlands Railway
- 03457 125 678
- Conduit Street
- Leicester
- Leicestershire
- LE2 0QB
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
- Car Parking Availability,Monday to Friday: Available
Spaces
10 spaces
Accessible spaces
4 spaces
One disabled pick up/drop off only bay. Charges 50p for 20 minutes blue badge holders 1 hour free. Blue Badge holders wishing to park longer must use the long stay car park on Fox Street.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £7.50
Notes
This car park has Secure Station Accreditation.
ATM
Available
Refreshment Facilities
Available
Cafe and vending machine.
Shops
Available
Public Telephones
No
Public Wi-Fi
Available
Find WiFi Hotspots around Leicester station
Free WiFi is available in the First Lounge
Post Boxes
Available
Bicycle Storage
Spaces
222 spaces
Cycle hub opening hours 0400 to 0200 daily. Changing facilities available. An application form for the cycle hub can be requested by emailing here.
There are also mixed type stands with outdoor covered spaces in main car park and stands at the station front.
Type of Storage
Compounds & Stands
Location
Cycle hub situated on the lower floor (old Red Star parcels area) which can be accessed via the lift located to the left of the Customer Information desk. Stands also available in main car park and station front near short stay car park.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Coaches leave from the Station front
station front
Information to plan your onward journey is available in a printable format here
'Skylink' service departs daily, at regular intervals from St Margaret's Bus Station (in city centre) for East Midlands Airport.
For details: www.trentbarton.co.uk/services/skylinkderby
