Skip to main content
Last updated:Today at 18:46
Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink

Leicester (LEI)

Leicester station, London Road, Leicester, Leicestershire, LE2 0QB

Advertisement

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:20 - 22:30
  • Opening Hours Saturday: 05:20 - 22:30
  • Opening Hours Sunday: 07:15 - 22:30
Location

Booking hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Collect and top your Smartcard at this location

Information Available From Staff

  • Yes - from information point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: Yes
  • Information Services Opening Times Saturday: Yes
  • Information Services Opening Times Sunday: Yes

Staff Help Available

  • Staff Help Available Monday to Sunday: Yes
  • Staff Help Available Monday to Friday: Yes
  • Staff Help Available Saturday: Yes
  • Staff Help Available Sunday: Yes

Staff help available 05.20 - 01.00 

Passenger Assistance meeting point is at the customer information desk in the front concourse or the ticket gates.

Customer Help Points

No

Luggage Storage

No

Lost Property

No

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This is a Category A access station. There is step free access to the main entrance and lifts to all platforms.  Customers with wheelchairs who require assistance on graduated slopes should press the ticket gate 'assistance' button located at the bottom of the stairs near the self service ticket machines.  To ensure availability of staff to assist, it is imperative that customers book assistance in advance.

This station has tactile paving at the edge of all platforms and at the bottom of all staircases.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms
  • Waiting rooms Monday to Friday: 05:20 - 22:30
  • Waiting rooms Saturday: 05:20 - 22:30
  • Waiting rooms Sunday: 07:15 - 22:30

Closed until further notice

There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.

Seating area

Yes

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

20 spaces

A designated pick up/drop off for mobility impaired customers is available in the short stay car park with step free access to the concourse and into the station

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Sunday: Yes
  • Staff help available Monday to Friday: Yes
  • Staff help available Saturday: Yes
  • Staff help available Sunday: Yes

Staff help available 05.20 - 01.00 

Passenger Assistance meeting point is at the customer information desk in the front concourse or the ticket gates.

Customer Help Points and Meeting Point

No

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 1/2 and Platform 3/4. The National key toilets are located on Platform 1/2 and Platform 3/4; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on the end of Platform 3/4. Toilet opening times:

Weekdays (Mon - Fri) 05:20 : 22:30Saturday 05:20 : 22:30Sunday 07:15 : 22:30

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Friday: 05:20 - 22:30
  • Waiting Rooms Saturday: 05:20 - 22:30
  • Waiting Rooms Sunday: 07:15 - 22:30

Closed until further notice

There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.

Seating Area

Yes

First Class Lounge

No

Located

At the south end of platform 3/4 - Currently Closed

Tickets Accepted

All First Class ticket holders

Facilities

Screens with updated train information & also Sky News

Refreshments

Screens with updated train information & also Sky News

Wi-Fi

Yes

Showers

No

Operator

East Midlands Railway

Spaces

488 spaces

Accessible spaces

20 spaces

A designated pick up/drop off for mobility impaired customers is available in the short stay car park with step free access to the concourse and into the station

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £15.00
  • Rate on Saturday £7.50
  • Rate on Sunday £7.50
  • Rate per week £45.00
  • Rate per month £150.00
  • Rate per 3 months £405.00
  • Rate per year £1500.00

Notes

£2.00 Evening car park fare is available from 1800 until 0230.

£9.50 Weekend rate (Friday 1000 - Sunday midnight) please purchase ticket from ticket office.

This car park has Secure Station Accreditation.

From Monday 12 February 2024, demolition works will begin in the area, restricting access to the station car park. Station Street will be closed and access will be available via Fox Street. For more information visit: https://www.leicester.gov.uk/station

ATM

Yes

Refreshment Facilities

Yes

Cafe and vending machine.

Shops

Yes

Pay Phones

Yes

Public Wi-Fi

Yes

Find WiFi Hotspots around Leicester station

Free WiFi is available in the First Lounge

Post Boxes

Yes

Bicycle Storage

Spaces

222 spaces

Cycle hub opening hours 0400 to 0200 daily.  Changing facilities available. An application form for the cycle hub can be requested by emailing here.

There are also mixed type stands with outdoor covered spaces in main car park and stands at the station front.

Type of Storage

Compounds & Stands

Location

Cycle hub situated on the lower floor (old Red Star parcels area) which can be accessed via the lift located to the left of the Customer Information desk.  Stands also available in main car park and station front near short stay car park.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

Find Another Station

Advertisement