Last updated:Today at 09:01
Train companies affected:South Western Railway
Leicester (LEI)
Leicester station, London Road, Leicester, Leicestershire, LE2 0QB
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:20 - 22:30
- Opening Hours Saturday: 05:20 - 22:30
- Opening Hours Sunday: 07:15 - 22:30
Location
Booking hall
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard notes
Collect and top your Smartcard at this location
Information Available From Staff
- Yes - from information point
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: Yes
- Information Services Opening Times Saturday: Yes
- Information Services Opening Times Sunday: Yes
Staff Help Available
- Staff Help Available Monday to Sunday: Yes
- Staff Help Available Monday to Friday: Yes
- Staff Help Available Saturday: Yes
- Staff Help Available Sunday: Yes
Staff help available 05.20 - 01.00
Passenger Assistance meeting point is at the customer information desk in the front concourse or the ticket gates.
Customer Help Points
No
Luggage Storage
No
Lost Property
No
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a Category A access station. There is step free access to the main entrance and lifts to all platforms. Customers with wheelchairs who require assistance on graduated slopes should press the ticket gate 'assistance' button located at the bottom of the stairs near the self service ticket machines. To ensure availability of staff to assist, it is imperative that customers book assistance in advance.
This station has tactile paving at the edge of all platforms and at the bottom of all staircases.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
- Waiting rooms Monday to Friday: 05:20 - 22:30
- Waiting rooms Saturday: 05:20 - 22:30
- Waiting rooms Sunday: 07:15 - 22:30
Closed until further notice
There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.
Seating area
Yes
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
Leicester Car Park 1
20 spaces
Leicester Car Park 2
4 spaces
Leicester Car Park 1
A designated pick up/drop off for mobility impaired customers is available in the short stay car park with step free access to the concourse and into the station
Leicester Car Park 2
One disabled pick up/drop off only bay. Charges 50p for 20 minutes blue badge holders 1 hour free. Blue Badge holders wishing to park longer must use the long stay car park on Fox Street.
Accessible car park equipment
Leicester Car Park 1
Leicester Car Park 2
Staff Help
Staff help available
- Staff help available Monday to Sunday: Yes
- Staff help available Monday to Friday: Yes
- Staff help available Saturday: Yes
- Staff help available Sunday: Yes
Staff help available 05.20 - 01.00
Passenger Assistance meeting point is at the customer information desk in the front concourse or the ticket gates.
Customer Help Points and Meeting Point
No
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on the Main Concourse, Platform 1/2 and Platform 3/4. The National key toilets are located on Platform 1/2 and Platform 3/4; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on the end of Platform 3/4. Toilet opening times:
Weekdays (Mon - Fri) 05:20 : 22:30Saturday 05:20 : 22:30Sunday 07:15 : 22:30
Accessible Toilets
Yes
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: 05:20 - 22:30
- Waiting Rooms Saturday: 05:20 - 22:30
- Waiting Rooms Sunday: 07:15 - 22:30
Closed until further notice
There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.
Seating Area
Yes
First Class Lounge
No
Located
At the south end of platform 3/4 - Currently Closed
Tickets Accepted
All First Class ticket holders
Facilities
Screens with updated train information & also Sky News
Refreshments
Screens with updated train information & also Sky News
Wi-Fi
Yes
Showers
No
Station car park
Operator
East Midlands Railway
- 08457 125 678
- Fox Street
- Leicester
- LE2 0QB
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Spaces
488 spaces
Accessible spaces
20 spaces
A designated pick up/drop off for mobility impaired customers is available in the short stay car park with step free access to the concourse and into the station
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £14.50
- Rate on Saturday £6.00
- Rate on Sunday £6.00
- Rate per week £44.00
- Rate per month £145.00
- Rate per 3 months £392.00
- Rate per year £1450.00
Notes
£2.00 Evening car park fare is available from 1800 until 0230.
£8.00 Weekend rate (Friday 1000 - Sunday midnight) please purchase ticket from ticket office.
This car park has Secure Station Accreditation.
Short stay car park
Operator
East Midlands Railway
- 08457 125 678
- Conduit Street
- Leicester
- Leicestershire
- LE2 0QB
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
- Car Parking Availability Monday to Friday: Yes
Spaces
10 spaces
Accessible spaces
4 spaces
One disabled pick up/drop off only bay. Charges 50p for 20 minutes blue badge holders 1 hour free. Blue Badge holders wishing to park longer must use the long stay car park on Fox Street.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Notes
This car park has Secure Station Accreditation.
ATM
Yes
Refreshment Facilities
Yes
Cafe and vending machine.
Shops
Yes
Pay Phones
Yes
Public Wi-Fi
Yes
Find WiFi Hotspots around Leicester station
Free WiFi is available in the First Lounge
Post Boxes
Yes
Bicycle Storage
Spaces
222 spaces
Cycle hub opening hours 0400 to 0200 daily. Changing facilities available. An application form for the cycle hub can be requested by emailing here.
There are also mixed type stands with outdoor covered spaces in main car park and stands at the station front.
Type of Storage
Compounds & Stands
Location
Cycle hub situated on the lower floor (old Red Star parcels area) which can be accessed via the lift located to the left of the Customer Information desk. Stands also available in main car park and station front near short stay car park.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Coaches leave from the Station front
station front
Information to plan your onward journey is available in a printable format here
EAST MIDLANDS AIRPORT:
'Skylink' service departs daily, at regular intervals from St Margaret's Bus Station (in city centre).
For details: www.trentbarton.co.uk/services/skylinkderby
