Longcross (LNG)
Longcross station, Chobham Lane, Longcross, Surrey, GU25 4JR
Station Information
Ticket Office
Opening Hours
Unavailable
Location
Permit to Travel Machine on the Platform next to entrance
Ticket Machines
No
Collect tickets bought online
- No
Accessible ticket machines
Available
A Permit to Travel machine is in operation at this station. Please purchase a permit and exchange it for a ticket on train
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available
- Yes - from help point
Customer Information
- Departure Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: Unavailable
- Information Services Opening Times,Saturday: Unavailable
- Information Services Opening Times,Sunday: Unavailable
Staff Help Available
Unavailable
Customer Help Points
Yes
Help points are available on all platforms
Customer Services Notes
Please contact our Customer Service Centre on 0345 6000 650
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 07:30 - 19:00
- Lost Property,Saturday to Sunday: Unavailable
- Lost Property,Public Holidays: Unavailable
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Longcross.
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Audible announcements are only available via Help Points
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
Step-free category C Station - There is no step-free access at this station. There is no road or footpath access to Longcross. The only access is available via Surrey Heath Wood. The pathway is uneven and not lit.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
A Permit to Travel machine is in operation at this station. Please purchase a permit and exchange it for a ticket on train
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
N/A
Waiting rooms
Available
A heated waiting room on Platform 1. The waiting room on platform 2 is currently not available for use. We are sorry for any inconvenience.
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Staff Help
Staff help available
Unavailable
Customer Help Points
Yes
Help points are available on all platforms
Helpline
- Helpline,Monday to Friday: Available
- Helpline,Saturday: Available
- Helpline,Sunday: Available
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Nearest accessible station
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
N/A
Accessible Toilets
Unavailable
N/A
Baby Changing
Unavailable
Waiting Rooms
Available
A heated waiting room on Platform 1. The waiting room on platform 2 is currently not available for use. We are sorry for any inconvenience.
Seating Area
Available
Sheltered waiting area
There is sheltered waiting
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
LONGCROSS IS NOT SERVED BY REPLACEMENT BUS SERVICES
Information to plan your onward journey is available in a printable format here
