Longcross (LNG)
Longcross station, Chobham Lane, Longcross, Surrey, GU25 4JR
Station Information
Ticket Office
Opening Hours
No
Location
Permit to Travel Machine on the Platform next to entrance
Ticket Machines
No
Collect tickets bought online
- No
Accessible ticket machines
Yes
A Permit to Travel machine is in operation at this station. Please purchase a permit and exchange it for a ticket on train
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: No
- Information Services Opening Times Saturday: No
- Information Services Opening Times Sunday: No
Staff Help Available
No
Customer Help Points
Yes
Help points are available on all platforms
Customer Services Notes
Please contact our Customer Service Centre on 0345 6000 650
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 07:30 - 19:00
- Lost Property Saturday to Sunday: No
- Lost Property Public Holidays: No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Longcross.
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
Step-free category C Station - There is no step-free access at this station. There is no road or footpath access to Longcross. The only access is available via Surrey Heath Wood. The pathway is uneven and not lit.
Ticket barriers and gates
No
Accessible ticket machines
Yes
A Permit to Travel machine is in operation at this station. Please purchase a permit and exchange it for a ticket on train
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
N/A
Waiting rooms
Yes
Heated waiting rooms on Platforms 1 and 2.
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
No
Customer Help Points and Meeting Point
Yes
Help points are available on all platforms
Helpline
- Helpline Monday to Friday: Yes
- Helpline Saturday: Yes
- Helpline Sunday: Yes
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Nearest accessible station
Toilets
No
N/A
Accessible Toilets
No
N/A
Baby Changing
No
Waiting Rooms
Yes
Heated waiting rooms on Platforms 1 and 2.
Seating Area
Yes
Refreshment Facilities
No
Pay Phones
No
Bicycle Storage
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
LONGCROSS IS NOT SERVED BY REPLACEMENT BUS SERVICES
Information to plan your onward journey is available in a printable format here
