North Walsham (NWA)
Managed by Greater Anglia
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
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Internet
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Post box
Note -
Tourist information office
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Shops
North Walsham
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- Yes
- Storage location
-
There are six cycle stands (four of which are under a shelter) next to the entrance on to Platform 1 (for trains towards Norwich), and a further two cycle stands are located at the far end of Platform 2 (for trains towards Cromer and Sheringham).
- Storage spaces
- 16
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 0345 050 7080
- Address
-
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- Web address
- https://www.ncp.co.uk/find-a-car-park/car-parks/north-walsham-station-greater-anglia/
- Email address
- [email protected]
- Opening hours
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Monday - Sunday 24 Hours a Day
- Number of spaces
- 21 with 1 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £3.00
- CCTV Coverage
- No
- Accessible taxis
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Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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Note: The ticket machine at this station is card-only and does not accept cash
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Yes, at self-service ticket machine
- Smartcards validators
No
Staffing and general services
- Information available from staff
Yes - from help point
- Information services - opening times
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Help points at this station are available for customers to use 24/7
- Passenger Information Systems
- Departure screens
- Customer help points
Yes
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Help points at this station can be found at the following location(s):
- Platform 1 (for trains towards Norwich) - Between the two waiting shelters, fixed to the grey post beneath the customer information screens
- Platform 2 (for trains towards Cromer and Sheringham) - Between the waiting shelter and the information poster boards, fixed to the grey post beneath the customer information screen
- Lost Property
- Yes
- Greater Anglia
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Monday - Friday 09:00 - 17:00
- Lost Property information
- 0345 600 7245 (option 7)
- Customer Services
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Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
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Rail replacement bus services stop at the bus stops adjacent to the station entrance.
Facilities
- ATM Machine
No
- Post box
Yes
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
Yes
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This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
- Staff help available opening times
-
All services to/from this station have a conductor onboard
- Ramp for train access
Yes
- Step free access note
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This station has step free access to both platforms from Norwich Road. Platform 2 (for trains towards Cromer and Sheringham) is accessible via a pedestrian slope which may be too steep for some wheelchair users.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
- Wheelchairs available
No
- Nearest station with more facilities CRS Code
- Norwich;