Last updated:Today at 15:38
Train companies affected:CrossCountry, Great Western Railway
Last updated:Today at 15:18
Train companies affected:South Western Railway
North Walsham station, Norwich Road, North Walsham, Norfolk, NR28 0DZ
No
Yes
Yes
Note: The ticket machine at this station is card-only and does not accept cash
Yes
No
No
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards Norwich) - Between the two waiting shelters, fixed to the grey post beneath the customer information screens
Platform 2 (for trains towards Cromer and Sheringham) - Between the waiting shelter and the information poster boards, fixed to the grey post beneath the customer information screen
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
No
Yes
Some step-free access to all platforms - please check details.
This station has step free access to both platforms from Norwich Road. Platform 2 (for trains towards Cromer and Sheringham) is accessible via a pedestrian slope which may be too steep for some wheelchair users.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
No
Yes
Note: The ticket machine at this station is card-only and does not accept cash
Yes
Yes
No
No
Yes
Yes
Details of nearest taxis are shown on station information poster
No
1 spaces
Yes
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards Norwich) - Between the two waiting shelters, fixed to the grey post beneath the customer information screens
Platform 2 (for trains towards Cromer and Sheringham) - Between the waiting shelter and the information poster boards, fixed to the grey post beneath the customer information screen
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
No
No
No
No
Yes
National Car Parks Ltd
21 spaces
1 space
Yes
No
No
Parking charges apply
No
16 spaces
Stands
There are six cycle stands (four of which are under a shelter) next to the entrance on to Platform 1 (for trains towards Norwich), and a further two cycle stands are located at the far end of Platform 2 (for trains towards Cromer and Sheringham).
Yes
Yes
There are no cycle hire facilities at this station
Rail replacement bus services pick up and drop off at the bus stops adjacent to the station entrance.