Raynes Park (RAY)

Managed by South Western Railway 

 
Raynes Park station
Coombe Lane
Raynes Park
Greater London
SW20 0JY
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Platforms 3/4. 

  • Trolleys

  • Refreshments

    Note
  • ATM machine

    ATM machine
  • Toilets

    Toilets Platforms 3/4.
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

    Shops

    Shops outside of station.

 
 

Raynes Park

Stations made easy

Route planning around the station including maps and platforms

Show [RAY] route

 

Getting to and from the station

 

Bicycle parking

Wheel Racks
Storage sheltered
No
Storage location

Booking hall entrance, platform 2

Storage spaces
98
Storage CCTV
Yes
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:20 - 20:00
Saturday 07:00 - 20:00
Sunday 09:00 - 18:30
Location

At the station entrance

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
Yes

Raynes Park ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Penalty fares
Penalty fares apply for South Western Railway 
London fare zone
Zone 4

Staffing and general services

 
Information available from staff
Yes - from information point 
Information services - opening times
Monday - Friday 06:20 - 23:30
Saturday 06:20 - 23:30
Sunday 07:00 - 23:00
 
Customer help points
Yes

Help points are available on all platforms

Lost Property
Yes
Monday - Friday 07:30 - 19:00
Saturday - Sunday Closed
Public Holidays Closed

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Raynes Park.

Please click here for details on lost property and how to register a lost item.
Customer Services

Please contact our Customer Service Centre on 0345 6000 650

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

To Motspur Park / New Malden: Coombe Lane (A238) Bus stop 'H'

To Wimbledon: Coombe Lane (A238) Bus stop 'B' 

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes
Find WiFi Hotspots around Raynes Park station
Refreshment facilities
Yes
Shops
Yes
Type of shops available

Shops outside of station.

Toilets
Yes
Toilets Location
Platforms 3/4.
Baby changing facilities
No
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms location

Platforms 3/4. 

Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 5282100
Assisted travel

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives.

Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
Yes
Staff help available opening times
Monday - Friday 06:30 - 23:30
Saturday 06:30 - 23:30
Sunday 07:00 - 23:00
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Step-free category B station - This station has step-free access to Platforms 1 and 2 (for trains towards London Waterloo) via long and steep ramps at up to 1:10 gradient. There is no step-free access to Platforms 3 and 4 (for trains towards Chessington South/ Kingston/ Surbiton).

Please be aware that this station has no tactile paving on the platform edge.

Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code
Wimbledon

Station Map

 
Station plan

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Stations made easy
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