Raynes Park (RAY)
Managed by South Western Railway
Station facilities
-
Station seating facilities
Station seating facilities Platforms 3/4.
-
Trolleys
-
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets Platforms 3/4. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops Shops outside of station.
Raynes Park
Getting to and from the station
Bicycle parking
Wheel Racks- Storage sheltered
- No
- Storage location
-
Booking hall entrance, platform 2
- Storage spaces
- 98
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:20 - 20:00
Saturday 07:00 - 20:00
Sunday 09:00 - 18:30
- Location
-
At the station entrance
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
-
Raynes Park ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
- Penalty fares
- Penalty fares apply for South Western Railway
- London fare zone
- Zone 4
Staffing and general services
- Information available from staff
- Yes - from information point
- Information services - opening times
-
Monday - Friday 06:20 - 23:30
Saturday 06:20 - 23:30
Sunday 07:00 - 23:00
- Customer help points
- Yes
-
Help points are available on all platforms
- Lost Property
- Yes
-
Monday - Friday 07:30 - 19:00
Saturday - Sunday Closed
Public Holidays Closed
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Raynes Park.
- Please click here for details on lost property and how to register a lost item.
- Customer Services
-
Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
To Motspur Park / New Malden: Coombe Lane (A238) Bus stop 'H'
To Wimbledon: Coombe Lane (A238) Bus stop 'B'
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Raynes Park station
- Refreshment facilities
- Yes
- Shops
- Yes
- Type of shops available
-
Shops outside of station.
- Toilets
- Yes
- Toilets Location
- Platforms 3/4.
- Baby changing facilities
- No
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
-
Platforms 3/4.
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 5282100
- Assisted travel
-
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives.
- Helpline opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
24 hours a day, except Christmas Day and Boxing Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 06:30 - 23:30
Saturday 06:30 - 23:30
Sunday 07:00 - 23:00
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
-
Step-free category B station - This station has step-free access to Platforms 1 and 2 (for trains towards London Waterloo) via long and steep ramps at up to 1:10 gradient. There is no step-free access to Platforms 3 and 4 (for trains towards Chessington South/ Kingston/ Surbiton).
Please be aware that this station has no tactile paving on the platform edge.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
- Nearest station with more facilities CRS Code
- Wimbledon;
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