Reading West (RDW)
Managed by Great Western Railway
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
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ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Reading West
Getting to and from the station

Bicycle parking
No bike storage available
- Storage spaces
- 0
- Storage CCTV
- No
- PlusBike (cycle hire)
- No
- Car Park
No
- Onward travel information
- Information to plan your onward journey is available in a printable format here
- Taxi
- No
- Accessible taxis
- Accessible taxis are available. Please request staff assistance.
- Impaired mobility set down / pick up points available
- No
- Airport
- Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:30 - 10:45
Saturday - Sunday Closed
- Location
- On Platform 2
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
Yes
- Smartcards top-up
- Smartcards validators
No
- Smartcard Accepted
- Penalty fares
- Penalty fares apply for Great Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
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Monday - Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
- Lost Property
- Yes
-
Please register your lost property here GWR Lost Property. It can take several days for items to turn up, we will let you know if they do.
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Monday - Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:30
- Customer Services
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Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
- Towards Reading: Bus Stop on Oxford Road under Railway Bridge. Heading away from Reading Bus Stop on Oxford Road, outside McDonalds.
Facilities
- ATM Machine
No
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
Yes
- Meeting point: platform.
- Staff help available opening times
-
Monday - Friday 06:30 - 10:45
Saturday Closed
Sunday Closed
- Ramp for train access
No
- Step free access note
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Step Free Category B3 - This station has a degree of step free access but only to Platform 1 and only if accessed via Tilehurst Road. Otherwise this station can be classified as Category C.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
- Wheelchairs available
No