Reading West (RDW)
Reading West station, Oxford Road, Reading, Berkshire, RG1 7PY
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:30 - 10:45
Location
Station Building
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
- Live journey information
Information Services Opening Times
- Information Services Opening Times Monday to Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: 06:30 - 18:30
- Staff Help Available Saturday: 09:30 - 15:30
- Staff Help Available Sunday: 10:30 - 16:30
Meeting point: platform.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Step Free Category B3 - This station has a degree of step free access but only to Platform 1 and only if accessed via Tilehurst Road, through a steep ramp. Otherwise this station can be classified as Category C.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station. Please ask a member of our team if you require the key.
Waiting rooms
No
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:30 - 18:30
- Staff help available Saturday: 09:30 - 15:30
- Staff help available Sunday: 10:30 - 16:30
Meeting point: platform.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Same as staffed hours only.
Located in station building and only available during staffed hours.
Station Building
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station. Please ask a member of our team if you require the key.
Baby Changing
Yes
Baby changing facilities are located in the accessible toilet, opening and closing times are the same as the staffing hours of the station. Please ask a member of our team if you require the key.
Waiting Rooms
No
Seating Area
Yes
Refreshment Facilities
No
Pay Phones
No
Public Wi-Fi
No
Bicycle Storage
Spaces
0 spaces
Type of Storage
Compounds
CCTV
No
Bicycle Hire
Cycle Hire Information
No
More Information
Transport Links
Towards Reading: Bus Stop on Oxford Road under Railway Bridge. Heading away from Reading Bus Stop on Oxford Road, outside McDonalds.
No
Information to plan your onward journey is available in a printable format here
Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
No
