Rainham (Essex) (RNM)
Managed by c2c
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
Note Platform 2
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ATM machine
-
Toilets
Toilets The toilets are located on Platform 2.
The National key toilet is located on Platform 2 ; these toilets are operated by a RADAR key.
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Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Rainham (Essex)
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- Yes
- Storage location
- By station entrance
- Storage spaces
- 5
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Racks also available nearby on council land
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 70 80
- Address
- RM13 9HY
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Note
-
Reserved Premier Parking (Annual): £1160.00
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- Opening hours
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Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 221 with 5 accessible spaces available
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Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
- Free of charge
- No
- Daily rate
- £6.30
- Off peak rate
- £3.30
- Saturday rate
- £3.20
- Sunday rate
- £3.20
- Weekly rate
- £25.00
- Monthly rate
- £95.00
- 3 Monthly rate
- £278.00
- Annual rate
- £964.00
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Reserved Premier Parking (Annual): £950.00
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
No
- Impaired mobility set down / pick up points available
- Yes
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Outside station entrance
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
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Monday - Friday 06:15 - 09:50
Saturday Closed
Sunday Closed
- Location
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Platform 2
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
No
- Top-up Oyster pay as you go here
Yes, at ticket machine
- Use Oyster Pay as you go here
Yes
-
Oyster top-up only available from self-service ticket machine
Rainham Village Newsagents, 51 Upminster Road South, Rainham, Essex. RM13 9YS.
Gayatri Newsagents, 22 The Broadway, Rainham, Essex, RM13 9YW - Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
Yes
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For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
- Penalty fares
- Penalty fares apply for c2c
- London fare zone
- Zone 6
Staffing and general services
- Information available from staff
Yes - from ticket office
- Information services - opening times
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Monday - Friday 06:15 - 22:00
Saturday 06:45 - 16:00
Sunday 09:15 - 16:40
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
- Lost Property
- Yes
- Operated by c2c
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Monday - Friday 08:00 - 20:00
Saturday - Sunday 09:00 - 16:00
Public Holidays 09:00 - 16:00
Closed Christmas Day and Boxing Day
- c2c Lost Property
- 03457 44 44 22
- Customer Services
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Monday - Friday, 08:00 - 20:00
Saturday, Sunday and Public Holidays - 09:00 - 16:00
Christmas Day and Boxing Day: Closed.
0345 744 4422 (option 3, followed by option 3)
- Ticket gates
Yes
- CCTV
- Yes
- Location for Rail Replacement Services
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At Bus Stop N at the front of the station.
Facilities
- ATM Machine
No
- Public Wi-Fi
Yes
- Refreshment facilities
Yes
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Platform 2
- Toilets
Yes
- Toilets Location
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The toilets are located on Platform 2.
The National key toilet is located on Platform 2 ; these toilets are operated by a RADAR key.
- Accessible toilets
- Yes
- Baby changing facilities
No
- National key toilets
- Yes
- National key toilets location
- Platform 2 . This can be accessed using a radar key.
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 03457 44 44 22
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 24 Hours a Day
- Staff help available
Yes
- Staff help available opening times
-
Monday - Friday 07:00 - 21:00
Not Christmas Day or Boxing Day
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
-
If travelling towards London, please use the level crossing. You will need to show a valid ticket for travel, in order for the gate to be opened onto the platform
- Wheelchairs available
No