Shelford (Cambs) (SED)

Managed by Greater Anglia 

 
Shelford station
Station Road
Shelford
Cambridgeshire
CB22 5LR
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards

  • Internet

    Public Wi-Fi Yes

  • Post box

  • Tourist information office

  • Shops

 
 

Shelford (Cambs)

Stations made easy

Route planning around the station including maps and platforms

Show [SED] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage location
By entrance
Storage spaces
6
Storage CCTV
No
Car Park
No
Onward travel information

local bus services

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 10:30
Saturday - Sunday Closed
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
Yes
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:00 - 10:30
Saturday Closed
Sunday Closed
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

On each platform

Lost Property
Yes
Monday - Friday 09:00 - 17:00
Customer Services

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Ticket gates
No
CCTV
No
Location for Rail Replacement Services

Replacement transport stopoutside station entranceby level crossing

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards
Public Wi-Fi
Yes

Find WiFi Hotspots around Shelford station

Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Helpline opening hours
Monday - Sunday 08:00 - 20:00

08:00 - 20:00

Staff help available
Yes
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Cambridge (5 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Staff help available opening times
Monday - Friday 06:00 - 10:30

Mon - Fri 06.00 – 10.30

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

This station has step free access to both platforms via Station Road Level crossing approximately 50 metres between platforms.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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