St Erth (SER)
St Erth station, Station Approach, St Erth, Cornwall, TR27 6JW
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 07:30 - 14:45
- Opening Hours,Sunday: Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
Smartcard Accepted
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 07:15 - 14:45
Staff Help Available
- Staff Help Available,Monday to Saturday: 07:00 - 15:00
Meeting point: Ticket office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Step-free category B3 station - “Some step-free access, may be in one direction only.”
There is step free access from the station car parks to the platforms. There is no step free access between platforms 1 and 2. There is a stepped footbridge connecting these platforms. For arrivals from Penzance there is level access from the platform and to the St Ives branch platform.
From 14th April 2025 there will be a free shuttle bus between the two car parks. This is to help with step free access across the station. The shuttle bus operates:
Monday to Friday 0930-2130
Sat 0915 - 2130
Sun 0915-2000
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
Available
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Accessible spaces
Not Specified
Car park adjacent to ticket office
Accessible car park equipment
Yes
Blue badge accessible spaces are available
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 07:00 - 15:00
Meeting point: Ticket office.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Available
Ticket office
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Unavailable
Waiting Rooms
Available
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
550 spaces
Accessible car park equipment
Yes
Blue badge accessible spaces are available
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Notes
Find out more about car parking at this station.
Refreshment Facilities
Available
Café off platform 3
Shops
Available
Café off platform 3
Public Telephones
No
Public Wi-Fi
Available
Connect to "GWR Free Station WiFi"
Bicycle Storage
Spaces
6 spaces
Type of Storage
Stands
Location
Approach to ticket office
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Bus stop at front of the station.
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
