St Erth (SER)
Managed by Great Western Railway
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Café off platform 3 -
ATM machine
-
Toilets
Toilets Ticket office -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops Café off platform 3
St Erth
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- Yes
- Storage location
- Approach to ticket office
- Storage spaces
- 6
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Operator
- APCOA Parking (UK) Limited
- Phone number
- 0345 165 2030
- Address
-
Station Approach
St Erth
TR27 6JW - Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 550
- Car park adjacent to ticket office
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
-
Blue badge accessible spaces are available
- Free of charge
- No
- Daily rate
- £3.30
- Weekly rate
- £16.50
- Monthly rate
- £56.00
- 3 Monthly rate
- £155.00
- Annual rate
- £445.00
- CCTV Coverage
- Yes
- Onward travel information
- Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Sunday Closed
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 07:15 - 15:00
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
Yes
- Smartcards top-up
- Smartcards validators
No
- Smartcard Accepted
- Penalty fares
- Penalty fares apply for Great Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 07:15 - 12:00
12:30 - 15:00
Saturday 07:15 - 12:00
12:30 - 18:00
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
- Lost Property
- Yes
-
Please register your lost property here GWR Lost Property. It can take several days for items to turn up, we will let you know if they do.
-
Monday - Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:30
- Customer Services
-
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
- Bus stop at the front of the station
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
Yes
- Connect to "GWR Free Station WiFi"
- Refreshment facilities
Yes
- Café off platform 3
- Shops
Yes
- Type of shops available
- Café off platform 3
- Toilets
Yes
- Toilets Location
- Ticket office
- Accessible toilets
- Yes
- Baby changing facilities
No
- National key toilets
- Yes
- National key toilets location
- The radar key is available from station staff.
- Waiting Rooms
Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
Yes
- Meeting point: Ticket office.
- Staff help available opening times
-
Sunday Closed
Monday - Friday 06:40 - 15:40
Saturday 06:40 - 15:40
- Ramp for train access
Yes
- Step free access note
-
Step-free category B3 station – “Some step-free access, may be in one direction only.”
There is step free access from the station car parks to the platforms. There is no step free access between platforms 1 and 2. There is a stepped footbridge connecting these platforms. For arrivals from Penzance there is level access from the platform and to the St Ives branch platform.
If customers require step free access between platforms, there is an accessible shuttle bus that operates between the station car parks, giving customers access to all platforms.
Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.
- Wheelchairs available
Yes
- Wheelchairs available open hours