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St Erth (SER)

St Erth station, Station Approach, St Erth, Cornwall, TR27 6JW

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 07:30 - 14:45
  • Opening Hours Sunday: No
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

No

Smartcard note

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 07:15 - 14:45

Staff Help Available

  • Staff Help Available Monday to Saturday: 07:00 - 18:00
  • Staff Help Available Sunday: 09:00 - 15:00

Meeting point: Ticket office.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access, may be in one direction only - please check details.

Step-free category B3 station - “Some step-free access, may be in one direction only.”

There is step free access from the station car parks to the platforms. There is no step free access between platforms 1 and 2. There is a stepped footbridge connecting these platforms.  For arrivals from Penzance there is level access from the platform and to the St Ives branch platform.

From Monday 25th March 2024, there will be a shuttle bus that runs between both sides of the station and therefore providing step free access to all areas of the station. The bus is in operation from 09.27 - 21.23 Mon - Fri, 09.15 - 21.23 Sat and 09.10 - 20.09 on Sunday.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Waiting rooms

Yes

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

Not Specified

Car park adjacent to ticket office

Accessible car park equipment

Yes

Blue badge accessible spaces are available

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 07:00 - 18:00
  • Staff help available Sunday: 09:00 - 15:00

Meeting point: Ticket office.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Ticket office

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Baby Changing

No

Waiting Rooms

Yes

Seating Area

Yes

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

550 spaces

Accessible car park equipment

Yes

Blue badge accessible spaces are available

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £3.30
  • Rate per week £16.50
  • Rate per month £56.00
  • Rate per 3 months £155.00
  • Rate per year £445.00

Refreshment Facilities

Yes

Café off platform 3

Shops

Yes

Café off platform 3

Pay Phones

Yes

Public Wi-Fi

Yes

Connect to "GWR Free Station WiFi"

Bicycle Storage

Spaces

6 spaces

Type of Storage

Stands

Location

Approach to ticket office

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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