Last updated:Today at 21:19
Train companies affected:CrossCountry, Great Western Railway, Transport for Wales
St Erth (SER)
St Erth station, Station Approach, St Erth, Cornwall, TR27 6JW
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 07:30 - 14:45
- Opening Hours Sunday: No
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 07:15 - 14:45
Staff Help Available
- Staff Help Available Monday to Saturday: 07:00 - 18:00
- Staff Help Available Sunday: 09:00 - 15:00
Meeting point: Ticket office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Step-free category B3 station - “Some step-free access, may be in one direction only.”
There is step free access from the station car parks to the platforms. There is no step free access between platforms 1 and 2. There is a stepped footbridge connecting these platforms. For arrivals from Penzance there is level access from the platform and to the St Ives branch platform.
From Monday 25th March 2024, there will be a shuttle bus that runs between both sides of the station and therefore providing step free access to all areas of the station. The bus is in operation from 09.27 - 21.23 Mon - Fri, 09.15 - 21.23 Sat and 09.10 - 20.09 on Sunday.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
Yes
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
Not Specified
Car park adjacent to ticket office
Accessible car park equipment
Yes
Blue badge accessible spaces are available
Staff Help
Staff help available
- Staff help available Monday to Saturday: 07:00 - 18:00
- Staff help available Sunday: 09:00 - 15:00
Meeting point: Ticket office.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Ticket office
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
No
Waiting Rooms
Yes
Seating Area
Yes
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- Station Approach
- St Erth
- TR27 6JW
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
550 spaces
Accessible car park equipment
Yes
Blue badge accessible spaces are available
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £3.30
- Rate per week £16.50
- Rate per month £56.00
- Rate per 3 months £155.00
- Rate per year £445.00
Refreshment Facilities
Yes
Café off platform 3
Shops
Yes
Café off platform 3
Pay Phones
Yes
Public Wi-Fi
Yes
Connect to "GWR Free Station WiFi"
Bicycle Storage
Spaces
6 spaces
Type of Storage
Stands
Location
Approach to ticket office
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Bus stop at the front of the station
Information to plan your onward journey is available in a printable format here
