Stonehouse (SHU)
Managed by Great Western Railway
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
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ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Stonehouse
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 6
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Address
-
Burdett Road
Stonehouse
Gloucestershire
GL10 2JW - Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 25
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £2.50
- Weekly rate
- £12.50
- Monthly rate
- £50.00
- 3 Monthly rate
- £145.00
- Annual rate
- £505.00
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 10:45
Saturday 07:10 - 10:40
Sunday Closed
- Location
- On Gloucester bound platform
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- No
- Smartcard Accepted
- Penalty fares
- Penalty fares apply for Great Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:25 - 09:55
Saturday 07:10 - 10:40
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
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Please register your lost property here GWR Lost Property. It can take several days for items to turn up, we will let you know if they do.
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Monday - Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:30
- Customer Services
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Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Outside the Post Office on the main road. Taxis from the main entrance
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access note
-
Step-free category B2 station – “Some step-free access to all platforms"
Access to both platforms are step free although inter platform step free access is via a walk of approximately 700m between platforms using public paths. There is a stepped footbridge between the two platforms.
- Wheelchairs available
- No
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