Stevenage (SVG)
Managed by Great Northern
Station facilities
-
Station seating facilities
Station seating facilities Platforms 1, 2, 3, 4 and 5 -
Trolleys
-
Refreshments
Note -
ATM machine
ATM machine ATM located in station entrance -
Toilets
Toilets WC available on station concourse -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops
Stevenage
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
YES- Storage location
- Long and short term car park areas
- Storage spaces
- 266
- Storage CCTV
- Yes
- Car Park
- Railway North Car Park
- Operator
- Stevenage Borough Council
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 0
- Free of charge
- No
- CCTV Coverage
- No
- Car Park
- Railway South Car Park
- Operator
- Stevenage Borough Council
- Opening hours
- Number of spaces
- 0
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format can be found here
- Taxi
- YES
- Impaired mobility set down / pick up points available
- Yes
- Station staff assistance to ground level, subject to staff availability. Cannot be guaranteed
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:15 - 20:30
Saturday 06:45 - 21:30
Sunday 08:00 - 20:15
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Smartcards are available online at: www.greatnorthernrail.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Great Northern
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- No
- Lost Property
- Yes
- Please visit www.greatnorthernrail.com/lostproperty and use the webform to register your lost item.
-
Monday - Sunday 07:00 - 22:00
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
- Yes
- ATM located in station entrance
- Public Wi-Fi
- Yes
- Wifi information at this station
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- WC available on station concourse
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
- Platforms 1, 2, 3, 4 and 5
- Waiting rooms opening hours
-
Waiting Rooms normally available when station is staffed
Accessibility and mobility access
- Helpline Contact
- If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] |Phone - 0800 058 2844 | Textphone - 0800 138 1018
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
- Staff help available opening times
-
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- This is a Category A station: This station has step-free level access to the platforms via lifts. Assistance Meeting Point is the ticket office.
- Wheelchairs available
- Yes
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