Skip to main content
Last updated:Today at 00:46
Train companies affected:South Western Railway

Stevenage (SVG)

Stevenage station, Lytton Way, Stevenage, Hertfordshire, SG1 1XT

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Thursday: 06:15 - 20:30
  • Opening Hours Friday: 06:15 - 21:45
  • Opening Hours Saturday: 06:30 - 21:30
  • Opening Hours Sunday: 08:00 - 20:15
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard notes

For more information on using the Key smartcard, please visit: www.greatnorthernrail.com/thekeysmartcard

Information Available From Staff

  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Sunday: Yes

Staff Help Available

  • Staff Help Available Monday to Sunday: Yes

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.

Customer Help Points

No

No

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This is a Category A station: This station has step-free access to all platforms.

Assistance Meeting Point is the ticket office.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

Yes

Waiting Rooms normally available when station is staffed.

Heated waiting areas are available on all platforms.

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Station staff  assistance to ground level, subject to staff availability. Cannot be guaranteed

Accessible spaces

Stevenage Car Park

2 spaces

Stevenage Car Park 2

Not Specified

Stevenage Car Park  

Free parking is offered to all Blue Badge holders.

Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.

If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

Staff Help

Staff help available
  • Staff help available Monday to Sunday: Yes

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.

Customer Help Points and Meeting Point

No

No

Helpline
  • Helpline Monday to Sunday: Yes

The assisted helpline is not available on Christmas Day.

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Great Northern.

Toilets

Yes

WC available on station concourse

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

Yes

Waiting Rooms normally available when station is staffed.

Heated waiting areas are available on all platforms.

Seating Area

Yes

Station Car Park

Operator

Stevenage Borough Council

Car Parking Availability
  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes
Spaces

17 spaces

Accessible spaces

2 spaces

Free parking is offered to all Blue Badge holders.

Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.

If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

Impaired mobility set down/pick up points available

Yes

Station staff  assistance to ground level, subject to staff availability. Cannot be guaranteed

Car park CCTV

No

Railway South Car Park

Operator

Stevenage Borough Council

Impaired mobility set down/pick up points available

Yes

Station staff  assistance to ground level, subject to staff availability. Cannot be guaranteed

Car park CCTV

No

ATM

Yes

ATM located in station entrance

Refreshment Facilities

Yes

Shops

Yes

Pay Phones

No

Bicycle Storage

Spaces

266 spaces

Type of Storage

Stands

Location

Long and short term car park areas

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

Find Another Station