Swindon (Wilts) (SWI)
Managed by Great Western Railway
Station facilities
-
Station seating facilities
Station seating facilities Platforms 1 and 4
Seating available on all platforms
-
Trolleys
Trolleys Yes -
Refreshments
Note Coffee shops -
ATM machine
ATM machine Located by the ticket office -
Toilets
Toilets Accessible toilets are located on Platform 1 and 4
-
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note Adjacent station entrance -
Tourist information office
-
Shops
Shops WHSmith, Coffee shops
Swindon (Wilts)
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands/racks- Storage sheltered
- No
- Storage location
- Front of station, short stay car park and platforms 1 and 2
- Storage spaces
- 197
- Cycles can be carried on our trains free of charge.
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- Swindon Cycles Superstore
swindoncycles.co.uk
01793 700 105
located 3 miles from station - Car Park
- Station Car Park
- Operator
- APCOA Parking (UK) Limited
- Phone number
- 0345 165 2030
- Address
-
Station Road
Swindon
Wiltshire
SN1 1DQ - Web address
- http://www.apcoa.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 591 with 8 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
-
Step free access from the car park to the station via a lift.
- Free of charge
- No
- Daily rate
- £8.40
- Weekly rate
- £42.00
- Monthly rate
- £157.00
- 3 Monthly rate
- £390.00
- Annual rate
- £1140.00
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here
- Taxi
- Taxi Rank: Taxi rank is available at the station entrance
- Accessible taxis
- Accessible taxis are available. Please request staff assistance.
- Impaired mobility set down / pick up points available
- Yes
- Set- Down / Pick up Points are available in the short stay carpark with lift access to the station.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:00 - 20:30
Saturday 06:00 - 20:00
Sunday 08:00 - 20:30
- Location
- Inside main station entrance
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
- Low-level accessible counter is available, all booking office counters have hearing loop fitted.
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- Accessible ticket machines are located at the station entrance by the ticket office.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Smartcards validators
- Yes
- Smartcard Accepted
- Penalty fares
- Penalty fares apply for Great Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:15 - 00:00
Saturday 05:15 - 00:00
Sunday 07:00 - 00:30
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
-
Please register your lost property here GWR Lost Property. It can take several days for items to turn up, we will let you know if they do.
-
Monday - Sunday 07:00 - 22:00
- Customer Services
-
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
- Drop off Station Approach / Pick Up Front of the station (Small Ops both drop/pick up on Station Approach)
Facilities
- ATM Machine
- Yes
- Located by the ticket office
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
- Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to
- Post box
- Yes
- Adjacent station entrance
- Public Wi-Fi
- Yes
- Connect to "GWR Free Station WiFi"
- Refreshment facilities
- Yes
- Coffee shops
- Shops
- Yes
- Type of shops available
- WHSmith, Coffee shops
- Toilets
- Yes
- Toilets Location
-
Accessible toilets are located on Platform 1 and 4
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Platform 4
- National key toilets
- Yes
- National key toilets location
- The radar key is available from station staff.
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
-
Platforms 1 and 4
Seating available on all platforms
- Waiting rooms opening hours
-
Monday - Friday 06:00 - 20:30
Saturday 06:00 - 20:00
Sunday 08:00 - 20:30
Accessibility and mobility access
- Helpline Contact
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
- Meeting point: Ticket office.
- Staff help available opening times
-
Monday - Friday 05:15 - 00:00
Saturday 05:15 - 00:00
Sunday 07:00 - 00:30
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Step Free Category A Station - This station has step free access to all platforms via subway and the lifts via the main entrance subway
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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