Last updated:Today at 09:01
Train companies affected:South Western Railway
Swindon station, Station Road, Swindon, Wiltshire, SN1 1DQ
Inside main station entrance
Yes
Yes
Accessible ticket machines are located at the station entrance by the ticket office.
Yes
Low-level accessible counter is available, all booking office counters have hearing loop fitted.
Yes
Yes
Yes
Smartcard Accepted
Meeting point: Ticket office.
Yes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
No
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
Yes
Yes
This station has step-free access to all platforms / the platform.
Step Free Category A Station - This station has step free access to all platforms via subway and the lifts via the main entrance subway
Yes
Yes
Accessible ticket machines are located at the station entrance by the ticket office.
Yes
Low-level accessible counter is available, all booking office counters have hearing loop fitted.
Yes
Yes
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Platforms 1 and 4
Seating available on all platforms
Yes
Yes
Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to
Yes
Yes
Yes
Accessible taxis are available. Please request staff assistance.
Yes
Set- Down / Pick up Points are available in the short stay carpark with lift access to the station.
8 spaces
Yes
Step free access from the car park to the station via a lift.
Meeting point: Ticket office.
Yes
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
Accessible toilets are located on Platform 1 and 4
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Yes
Platform 4
Platforms 1 and 4
Seating available on all platforms
Yes
APCOA Parking (UK) Limited
591 spaces
8 spaces
Yes
Step free access from the car park to the station via a lift.
Yes
Set- Down / Pick up Points are available in the short stay carpark with lift access to the station.
No
Parking charges apply
Yes
Located by the ticket office
Yes
Coffee shops
Yes
WHSmith, Coffee shops
Yes
Yes
Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to
Yes
Connect to "GWR Free Station WiFi"
Yes
Adjacent station entrance
197 spaces
Cycles can be carried on our trains free of charge.
Racks & Stands
Front of station, short stay car park and platforms 1 and 2
No
Yes
Swindon Cycles Superstoreswindoncycles.co.uk01793 700 105located 3 miles from station
Drop off Station Approach / Pick Up Front of the station (Small Ops both drop/pick up on Station Approach)
Taxi Rank: Taxi rank is available at the station entrance
Information to plan your onward journey is available in a printable format here
Swindon Cycles Superstoreswindoncycles.co.uk01793 700 105located 3 miles from station