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Last updated:Today at 16:15
Train companies affected:CrossCountry, East Midlands Railway
Last updated:Today at 10:58
Train companies affected:South Western Railway
Last updated:Yesterday at 02:21
Train companies affected:National Rail

Swindon (Wilts) (SWI)

Swindon station, Station Road, Swindon, Wiltshire, SN1 1DQ

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:30 - 20:30
  • Opening Hours Saturday: 06:30 - 19:30
  • Opening Hours Sunday: 08:00 - 20:00
Location

Inside main station entrance

Ticket Machines

Yes

Collection of pre-purchased tickets
  • Pick up tickets at Ticket Machine
Accessible ticket machines

Yes

Accessible ticket machines are located at the station entrance by the ticket office.

Height adjusted ticket office counter

Yes

Low-level accessible counter is available, all booking office counters have hearing loop fitted.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard notes

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:15 - 00:00
  • Information Services Opening Times Saturday: 05:15 - 00:00
  • Information Services Opening Times Sunday: 07:00 - 00:30

Staff Help Available

  • Staff Help Available Monday to Friday: 05:15 - 00:00
  • Staff Help Available Saturday: 05:15 - 00:00
  • Staff Help Available Sunday: 07:00 - 00:30

Meeting point: Ticket office.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Category A Station - This station has step free access to all platforms via subway and the lifts via the main entrance subway

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Accessible ticket machines are located at the station entrance by the ticket office.

Height adjusted ticket office counter

Yes

Low-level accessible counter is available, all booking office counters have hearing loop fitted.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Waiting rooms
  • Waiting rooms Monday to Friday: 06:00 - 20:30
  • Waiting rooms Saturday: 06:00 - 20:00
  • Waiting rooms Sunday: 08:00 - 20:30

Platforms 1 and 4

Seating available on all platforms

Seating area

Yes

Accessible public telephones

Yes

Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are available. Please request staff assistance.

Impaired mobility set down/pick-up point

Yes

Set- Down / Pick up Points are available in the short stay carpark with lift access to the station.

Accessible spaces

8 spaces

Accessible car park equipment

Yes

Step free access from the car park to the station via a lift.

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:15 - 00:00
  • Staff help available Saturday: 05:15 - 00:00
  • Staff help available Sunday: 07:00 - 00:30

Meeting point: Ticket office.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

Accessible toilets are located on Platform 1 and 4

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Baby Changing

Yes

Platform 4

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:00 - 20:30
  • Waiting Rooms Saturday: 06:00 - 20:00
  • Waiting Rooms Sunday: 08:00 - 20:30

Platforms 1 and 4

Seating available on all platforms

Seating Area

Yes

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

591 spaces

Accessible spaces

8 spaces

Accessible car park equipment

Yes

Step free access from the car park to the station via a lift.

Impaired mobility set down/pick up points available

Yes

Set- Down / Pick up Points are available in the short stay carpark with lift access to the station.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £8.40
  • Rate per week £42.00
  • Rate per month £157.00
  • Rate per 3 months £390.00
  • Rate per year £1140.00

ATM

Yes

Located by the ticket office

Refreshment Facilities

Yes

Coffee shops

Shops

Yes

WHSmith, Coffee shops

Pay Phones

Yes

Accessible Public Telephones

Yes

Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to

Public Wi-Fi

Yes

Connect to "GWR Free Station WiFi"

Post Boxes

Yes

Adjacent station entrance

Bicycle Storage

Spaces

197 spaces

Cycles can be carried on our trains free of charge.

Type of Storage

Racks & Stands

Location

Front of station, short stay car park and platforms 1 and 2

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Swindon Cycles Superstoreswindoncycles.co.uk01793 700 105located 3 miles from station

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