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Totnes (TOT)

Totnes station, Station Road, Totnes, Devon, TQ9 5JR

Totnes reduced facilities

The Station will have reduced facilities on the following date.

Sunday 6th July - 09:45-16:45

Tickets can be bought by ticket machine or digitally

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 07:25 - 16:10
  • Opening Hours,Saturday: 07:25 - 15:45
  • Opening Hours,Sunday: 09:25 - 17:00
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Accessible ticket machines are located at the station entrance by the ticket office.

Height adjusted ticket office counter

Available

Low-level accessible counter is available.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 05:30 - 21:00
  • Information Services Opening Times,Saturday: 05:30 - 20:15
  • Information Services Opening Times,Sunday: 08:15 - 21:15

Staff Help Available

  • Staff Help Available,Monday to Friday: 05:30 - 21:15
  • Staff Help Available,Saturday: 05:30 - 21:15
  • Staff Help Available,Sunday: 08:15 - 20:15

Meeting point: Ticket office.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left Luggage

Unavailable

Lost Property

Available

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Category A Station - This station has step free access to both platforms via a liftbridge

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Accessible ticket machines are located at the station entrance by the ticket office.

Height adjusted ticket office counter

Available

Low-level accessible counter is available.

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Accessible toilet opening and closing times are the same as the staffing hours of the station.

Waiting rooms
  • Waiting rooms,Monday to Friday: 07:25 - 16:10
  • Waiting rooms,Saturday: 07:25 - 15:45
  • Waiting rooms,Sunday: 10:50 - 18:25

Both Platforms

Seating area

Available

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Accessible taxis are available. Please request staff assistance.

Impaired mobility set down/pick-up point available

Available

Set- Down / Pick up Points are available at the entrance to both platforms

Accessible spaces

8 spaces

Parking is free for valid blue badge holders.

Accessible car park equipment

Yes

Accessible ticket machine is available at the entrance to platform 1. Step free access from the car parks to both platforms

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide

Number of set-down/ pick-up spaces

There is space for up to 3 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 05:30 - 21:15
  • Staff help available,Saturday: 05:30 - 21:15
  • Staff help available,Sunday: 08:15 - 20:15

Meeting point: Ticket office.

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Available

Both platforms.

Accessible Toilets

Available

Accessible toilet opening and closing times are the same as the staffing hours of the station.

Baby Changing

Available

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 07:25 - 16:10
  • Waiting Rooms,Saturday: 07:25 - 15:45
  • Waiting Rooms,Sunday: 10:50 - 18:25

Both Platforms

Seating Area

Available

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

145 spaces

Accessible spaces

8 spaces

Parking is free for valid blue badge holders.

Accessible car park equipment

Yes

Accessible ticket machine is available at the entrance to platform 1. Step free access from the car parks to both platforms

Impaired mobility set down/pick up points available

Available

Set- Down / Pick up Points are available at the entrance to both platforms

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £7.00
  • Rate on Saturday £5.00
  • Rate on Sunday £5.00
  • Rate per week £35.00
  • Rate per month £105.00
  • Rate per 3 months £284.00
  • Rate per year £825.00

Refreshment Facilities

Available

Coffee shop/café on Platform 2. This café is not accessible.

Shops

Available

Coffee shop/café on Platform 2. This café is not accessible.

Public Telephones

No

Public Wi-Fi

Unavailable

Bicycle Storage

Spaces

36 spaces

Cycles can be carried on our trains free of charge please note restriction apply.

Type of Storage

Stands & Compounds

Location

Platform 1

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

No

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